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IMPORTANT:
Model and hardware version availability varies by region. Please refer to your TP-Link regional website to determine product availability.
- Product Overview
FAQs
- How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?
- General Questions about the Tapo Camera
- What can I do if the Tapo app is not working properly (smart plug, smart camera, smart bulb)?
- Simultaneous Camera Viewing on the Tapo App for Pad
- How to create Smart Action (Automation or Shortcut) on Tapo app
- How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
- What should I do if the email shows that the link expired when I register cloud account or reset my password?
- How to use the Pan & Tilt function of the Tapo / Kasa cameras on the Tapo App
- How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app
- How to unbind cloud account with devices in mobile App
- What can I do if I forget my password of the cloud account (Tapo smart plug, smart camera, smart bulb)
- What're the automation and shortcut of my Tapo device (smart bulb, smart plug, smart camera)?
- How to check and improve the network connection stability of Tapo&Kasa smart devices
- How can I get the invoice for my Tapo Care/Kasa Care subscription?
- What should I do if I don’t receive the email when I register cloud account or reset my password？
- How to Mount Your Tapo Pan & Tilt Camera to a Wall
- What can I do if the Smart Action/Automation doesn’t take effect as expected?
- Cannot use the Tapo/Kasa app to control my smart devices
- How to use the Alexa Announcement feature of the Tapo Camera and Doorbell
- How to position my TP-Link camera for optimal performance
- What should I do if I experience issues when watching playback videos from an SD card?
- How to find the hardware and firmware version of my TP-Link device
- How can I subscribe to a Tapo Care Plan?
- How to turn on Precise Location for the Tapo App
- How to reduce motion detections from rain, snow or insects,etc
- Tapo/Kasa Devices are showing offline after changing or resetting the router.
- How can I conduct 3DS authentication when purchasing Tapo Care
- How to enable Sound Detection on Tapo indoor cameras
- Information related to the Tapo Care free trial
- How to upgrade or downgrade my Tapo Care subscription
- What to do if the Tapo Camera image color is abnormal?
- Why can't I view the live stream of the Tapo camera continuously?
- How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app
- How to share my Tapo Smart Devices with family
- How can I find the IP address of my Tapo&Kasa camera
- How to Use the Room Feature in the Tapo App
- What should I do if I can't view the Tapo&Kasa camera?
- How to use Widgets to control your Tapo Devices and Tapo Shortcuts
- Getting to know your Tapo Camera App
- How to use the Detection function of the Tapo&Kasa cameras
- How to configure the Alarm feature for the Tapo Cameras on the Tapo app
- How to use the Privacy Mode of my Tapo&Kasa cameras
- How to create or change the camera account on the Tapo app
- How to update the firmware of the Tapo&Kasa devices on the Tapo App
- How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app
- Where can I find detection recordings of Tapo&Kasa cameras on the Tapo app?
- What can I do if the video image is upside down on my Tapo&Kasa camera
- Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
- Why can’t I receive notifications after turning on Notifications?