How to install TP-Link 11N wireless router to work with a DSL Modem (PPPoE- new logo)

Configuration Guide
Updated 06-28-2022 02:31:18 AM 106738
This Article Applies to: 

Note: This article is not relevant to you if you have any of the following conditions.

  1. Your modem is a fiber/cable modem. You can get internet access automatically from the modem without any other activity. However, Internet access is only available for one user, cannot be shared to more users please refer to How do I install TP-Link Archer router to work with a Cable Modem ?
  2. If your ISP provides static IP address for you, before you buy the TP-Link router, you need to configure the computer’s IP address manually to access the internet, please refer to How do I install TP-Link wireless router to work with a Modem (Static IP-new logo)?
  3. You can get internet access automatically from the modem without any other activity. What’s more, the modem’s Internet access is available for more than one user that can be shared to more users, please refer to How do I install TP-Link router to work with a ADSL modem (Dynamic IP-new logo)?

Advanced Preparations:

1.Turn off your modem, router and computer.

2.Connect your modem to the WAN port of the TP-Link router via an Ethernet cable; connect a computer to TP-Link router’s LAN port via an Ethernet cable.

3.Power on your modem first and then router and computer.

https://static.tp-link.com/resources/UploadFiles/Images/0506d-1.png

Step 1

Log into the router’s web-based management page

To log into the router’s web-based management page, please refer to:

How do I log into the web-based Utility (Management Page) of TP-Link wireless router?

Step 2

Configure WAN Connection Type

On the router’s management page, click Network > WAN on the left of the web page:

Change the WAN Connection Type to PPPoE.

Step 3

Enter your PPPoE username and password which are provided by your ISP.

Step 4

Click Save to save your settings, then the router will connect to Internet after a while.

Step 5

Wait for a few minutes and check the WAN part on the Status page, if it shows any IP address (similar as below), that means the connection between the Router and the Modem is established.

Step 6

If there is not wan IP address and no internet access, please do a Power Cycle as the below:

  1. Turn the modem off firstly, then turn off your router and computer, and leave them off for about 2 minutes;
  2. Power the router on firstly and wait about 1 minute, then turn on your computer;
  3. After the router and computer get ready, please power back on the modem;
  4. If the above steps makes no difference, please double check your PPP username and password. Contact your ISP if necessary.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

Is this faq useful?

Your feedback helps improve this site.

Recommend Products

Community

TP-Link Community

Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.

Visit the Community >

From United States?

Get products, events and services for your region.