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What if I get error "we couldn't find your Deco" when setting up main Deco?

Troubleshooting
Updated 06-16-2023 09:58:03 AM 13322

Please unplug other Deco units in the package and only power on the main Deco first.

1. Turn off the mobile cellular network and VPN connection on the phone

2. Move the phone closer to the main Deco.

3. Make sure your phone has connected to the correct Deco Wi-Fi.

4. If you use iPhone, please enable local network permission for Deco APP under Settings.

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