Contact Technical Support
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We recognise the value of your time and acknowledge that waiting for an agent to address your concerns can be frustrating. To assist you, we offer a range of resources including FAQs, instructional videos, and a Community Forum. These tools are designed to help you resolve most issues without the need to make a phone call, join a chat, or send an email.
Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. Historically during the holiday season, the volume of emails dramatically increases, and the average response time can sometimes double to 2 business days. If your concern or inquiry is of an urgent nature please consider using our Live Chat service instead.
- For Australian Users Only
-
- Tel:
- 1300 87 5465 ( 1300 TP-Link )
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Depending on 1300 policy
- E-mail:
- support.au@tp-link.com
- Service Time:
- 24 hours a day, 7 days a week
- For New Zealand Users only
-
- Tel:
- +64 9801 3250/ +64 0800 87 5465
(For after-sales service, please have the product model number ready prior to contacting us)
- Fee:
- Charges depend on your telecommunications service provider's tariffs.
- E-mail:
- support.au@tp-link.com
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