Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
How to add a GE Smart Switch to the Deco network?
Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Switches/Plugs/Outlets -> In-Wall Smart Switch (GE/GE Link) -> NEW DEVICE.
Power on the switch and the LED will blink (If a timeout occurs, the LED stops blinking. To restart the pairing process, press the front-panel push-button).
Tap NEXT, the app will say Searching…
Wait up to 60 seconds until the switch is discovered. If not, tap SCAN AGAIN.
When the switch is discovered, tap NEXT and choose a location for the switch. Then tap DONE, and the switch will list on the app.
How to reset a GE Smart Switch?
For 45856GE (GE In-Wall Smart Switch):
Quickly tap the top rocker of the switch 10 times.
The LED will start blinking to indicate the switch is reset.
For 45857GE (GE In-Wall Smart Dimmer Switch):
Lift/pull out the air gap switch at the bottom left of the rocker.
Hold down the on/up button and push in the air gap switch.
Within 4 seconds, release the on/up button.
The LED will blink to indicate the device is reset and ready to pair with a network.
For 45852GE (GE Plug-In Smart Dimmer Switch):
Hold down the button on the front of the device (no longer than 4 seconds — if held for more than 4 seconds, the device will fail to reset).
While holding the button, plug in the device.
Release the button immediately.
The LED will begin blinking, indicating the device is reset and ready to pair with a network.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to search the switch / the switch becomes unreachable/offline
Make sure the switch is factory reset. If not sure, just reset the switch before you add.
Move the switch closer to the Deco unit.
Avoid physical obstructions and radio interference in the surrounding area.
Reset the switch and re-add it to the Deco network.
If the problem persists, please contact our technical support team.
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