Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP650-Outdoor

    EAP650-Outdoor

    AX3000 Indoor/Outdoor WiFi 6 Access Point

  • EAP783

    EAP783

    BE19000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP773

    EAP773

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP772

    EAP772

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP683 UR

    EAP683 UR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP673

    EAP673

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP670

    EAP670

    AX5400 Wi-Fi 6 точка за достъп с монтаж на тавана

  • EAP683 LR

    EAP683 LR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP660 HD

    EAP660 HD

    AX3600 Wi-Fi 6, двулентова, мулти-Gigabit точка за достъп с монтаж на тавана

  • EAP653 UR

    EAP653 UR

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP653

    EAP653

    AX3000 Wi-Fi 6 Точка за достъп с ултра-тънък дизайн, управление чрез облак и технология Omada Mesh (DC адаптер не е включен)

  • EAP625-Outdoor HD

    EAP625-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP650

    EAP650

    AX3000 Wi-Fi 6 Точка за достъп с ултра-тънък дизайн, управление чрез облак и технология Omada Mesh (включва DC адаптер)

  • EAP623-Outdoor HD

    EAP623-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 Wi-Fi 6, двулентова точка за достъп с монтаж на тавана

  • EAP655-Wall

    EAP655-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP613

    EAP613

    AX1800 Ceiling Mount WiFi 6 Access Point

  • EAP610

    EAP610

    AX1800 Wi-Fi 6 Gigabit точка за достъп с монтаж на тавана

  • EAP265 HD

    EAP265 HD

    AC1750 безжична MU-MIMO Gigabit точка за достъп с монтаж на тавана

  • EAP245 V3

    EAP245 V3*

    Omada AC1750 безжична двулентова Gigabit точка за достъп с монтаж на тавана

  • EAP225 V3

    EAP225 V3*

    AC1350 безжична MU-MIMO двулентова Gigabit точка за достъп с монтаж на тавана

  • EAP223

    EAP223

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP110 V4

    EAP110 V4*

    300 Mbps безжична N точка за достъп с монтаж на тавана

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 външна Wi-Fi 6 точка за достъп

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 безжична MU-MIMO Gigabit точка за достъп за монтаж на открито

  • EAP215-Bridge KIT

    EAP215-Bridge KIT

    Wireless Bridge 5 GHz 867 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP211-Bridge KIT

    EAP211-Bridge KIT

    Wireless Bridge 5 GHz 867 Mbps Indoor/Outdoor Access Point

  • EAP113-Outdoor

    EAP113-Outdoor

    300Mbps Wireless N Outdoor Access Point

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    300 Mbps безжична N точка за достъп за монтаж на открито

  • EAP650-Wall

    EAP650-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP615-Wall

    EAP615-Wall

    Wi-Fi 6 AX1800 точка за достъп с 4 × гигабитови порта, Cloud мениджмънт и поддръжка на PoE

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 безжична MU-MIMO Gigabit точка за достъп с монтаж на стената

  • EAP230-Wall

    EAP230-Wall

    Omada AC1200 безжична MU-MIMO Gigabit точка за достъп с монтаж на стената

  • EAP225-Wall

    EAP225-Wall

    Omada AC1200 безжична MU-MIMO стенна точка за достъп

  • EAP115-Wall

    EAP115-Wall

    300 Mbps безжична N точка за достъп за монтаж на стена

  • EAP115 V4

    EAP115 V4*

    300Mbps безжична N таванна точка за достъп на тавана

Виж всички 36 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • SG6654X

    SG6654X

    Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots

  • SG2452LP

    SG2452LP

    Omada 52-Port Gigabit Smart Switch with 32-Port PoE+

  • SG6428XHP

    SG6428XHP

    Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots

  • SX3032F

    SX3032F

    Omada 32-Port 10GE SFP+ L2+ Managed Switch

  • TL-SG3428X-M2

    TL-SG3428X-M2

    JetStream 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3218XP-M2

    SG3218XP-M2

    Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG3210XHP-M2 V3

    SG3210XHP-M2 V3

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG3210X-M2

    SG3210X-M2

    Omada 8-Port 2.5G L2+ Managed Switch

  • TL-SX3206HPP

    TL-SX3206HPP

    JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++

  • TL-SX3016F

    TL-SX3016F

    JetStream 16-Port 10GE SFP+ L2+ Managed Switch

  • TL-SX3008F

    TL-SX3008F

    JetStream 8-Port 10GE SFP+ L2+ Managed Switch

  • TL-SG3210XHP-M2

    TL-SG3210XHP-M2

    JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • TL-SG3452XP

    TL-SG3452XP

    JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • TL-SG3452X

    TL-SG3452X

    JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3428XMP

    TL-SG3428XMP

    JetStream 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • TL-SG3428XPP-M2

    TL-SG3428XPP-M2

    JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • TL-SG3428XF

    TL-SG3428XF

    JetStream 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3428X

    TL-SG3428X

    JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3452P

    TL-SG3452P

    JetStream 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+

  • TL-SG3428MP

    TL-SG3428MP

    JetStream 28-Port Gigabit L2 Managed Switch with 24-Port PoE+

  • TL-SG2428P

    TL-SG2428P

    JetStream 28-портов Gigabit Smart комутатор с 24-портово PoE+

  • TL-SG2218P

    TL-SG2218P

    JetStream 18-Port Gigabit Smart Switch with 16-Port PoE+

  • TL-SG2218

    TL-SG2218

    JetStream 16-Port Gigabit Smart Switch with 2 SFP Slots

  • TL-SG2210MP

    TL-SG2210MP

    JetStream 10-портов Gigabit Smart комутатор с 8 порта PoE+

  • TL-SG2210P V3.20

    TL-SG2210P V3.20

    JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2016P

    TL-SG2016P

    JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2008P

    TL-SG2008P

    JetStream 8-портов Gigabit Smart комутатор с 4 порта PoE+

  • TL-SG2008 V3

    TL-SG2008 V3

    JetStream 8-Port Gigabit Smart Switch

  • SG2005P-PD

    SG2005P-PD

    Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out

  • TL-SL2428P

    TL-SL2428P

    JetStream 24-Port 10/100Mbps + 4-Port Gigabit Smart Switch with 24-Port PoE+

  • SG3210 V3.20

    SG3210 V3.20

    Omada 8-Port Gigabit L2+ Managed Switch with 2 SFP Slots

  • TL-SG3428X-UPS

    TL-SG3428X-UPS

    JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots and UPS Power Supply

  • SG3428XMP V3.20

    SG3428XMP V3.20

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • ES205GP

    ES205GP

    Omada 5-Port Gigabit Easy Managed Switch with 4-Port PoE+

Виж всички 34 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER707-M2

    ER707-M2

    Omada Multi-Gigabit VPN Router

  • ER7206 V2

    ER7206 V2

    Omada Gigabit VPN Router

  • TL-R605

    TL-R605

    SafeStream Gigabit мулти-WAN VPN рутер

  • ER8411

    ER8411

    Omada VPN Router with 10G Ports

  • ER7212PC

    ER7212PC

    Omada 3-in-1 Gigabit VPN Router

  • ER605 V2

    ER605 V2

    Omada Gigabit VPN Router

Routers (Compatible in Controller and Standalone Modes)

  • ER706W-4G

    ER706W-4G

    Omada 4G+ Cat6 AX3000 Gigabit VPN Router

  • ER706W

    ER706W

    Omada AX3000 Gigabit VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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