TL-WR841ND , TL-WR842ND , TL-WR843ND , TL-R860 , TL-R460 , TL-WDR3500 , TL-WR720N , TL-WR841N , TL-WDR3600 , TL-WR710N , TL-WR740N , TL-WR741ND , TL-WR940N , TL-WR743ND , TL-WR1043ND , TL-WR1042ND , TL-WR542G , TL-WR702N , TL-WR700N , TL-WR843N , TL-WR340G , TL-WDR4300 , TL-WR340GD , TL-MR3220 , TL-WR842N , TL-WR2543ND , TL-MR3020 , TL-WR840N , TL-MR3040 , TL-WR841HP , TL-R402M , TL-WDR4900 , TL-WR941ND , TL-WR543G , TL-WR541G , TL-WR810N , TL-MR3420
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
For instance, if you want to check the connection of the www.google.comyou can achieve it through Diagnostic.
Step 1
Open a web browser and type http://tplinklogin.netor the default IP address of your router in the address bar (The default IP address is at the bottom of the router. Usually it’s http://192.168.0.1 or http://192.168.1.1).PressEnter.
![]() Step 2
Type the username and password in the login page, the default username and password are both admin.
![]() Step 3
Click System Tools and Diagnostic.
Step 4
Select one of the diagnostic tools: Ping.
Note: Ping troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
Ping:
Step 5
Select the diagnostic tool: Ping.
![]() Step 6
Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name.
![]() Step 7
Click Start to diagnose. The following result indicates the connection is ok.
![]() Note:
If it’s successful to ping an IP address while not successful to ping the domain name, it’s a DNS issue.
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