What can I do if the log shows packets dropped on TP-Link SMB router?

Troubleshooting
Updated 07-23-2024 03:14:35 AM FAQ view icon72958
This Article Applies to: 

Sometimes customer will find the system log of Detected ip packets with option field, dropped XX packets on TP-Link SMB router as below.

Customer may think that this system log means a fault in his network. In fact, it is just caused by an improper configuration on our router.

If you don’t want these packets to be dropped, you can follow the following steps to achieve a proper configuration on our router and then the drops will not occur any more.

Note: This document can only apply to the system log: Detected ip packets with option field, dropped XX packets.

Step 1

Log into the router and then go to the page “Firewall/Attack Defense”, you will find the “Block IP options” has been checked as below:

Step 2

Uncheck the “Block IP options” and then click “Save” button.

Then the problem would be fixed.

Is this faq useful?

Your feedback helps improve this site.

Recommend Products

Community

TP-Link Community

Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.

Visit the Community >

From United States?

Get products, events and services for your region.