Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP670
Punto de acceso WiFi 6 de montaje en techo AX5400
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EAP660 HD
Punto de acceso de montaje en techo multigigabit inalámbrico de doble banda AX3600
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EAP653
Punto de acceso WiFi 6 de montaje en techo AX3000
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EAP650
Punto de acceso WiFi 6 de montaje en techo AX3000
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EAP620 HD
Punto de acceso inalámbrico de doble banda para montaje en techo AX1800
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EAP610
AX1800 Wireless Dual Band Ceiling Mount Access Point
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4.0-F_normal_1593323223226a.png)
EAP265 HD
AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo
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4.0-F_normal_1593323197059j.png)
EAP225 V3*
Punto de acceso inalámbrico de Montaje en techo MU-MIMO Gigabit AC1350
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
Punto de acceso inalámbrico N de montaje en techo de 300 Mbps
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EAP655-Wall
Placa de pared AX3000 Punto de acceso WiFi 6
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EAP615-Wall
Punto de acceso WiFi 6 de pared AX1800
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EAP235-Wall
Punto de Acceso de pared Gigabit WiFi MU-MIMO Omada AC1200
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EAP225-Wall
Omada Punto de acceso Inalámbrico MU-MIMO AC1200 de placa de pared
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EAP650-Outdoor
AX3000 Indoor/Outdoor WiFi 6 Access Point
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EAP610-Outdoor
AX1800 Indoor/Outdoor WiFi 6 Access Point
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EAP225-Outdoor
Punto de Acceso AC1200 Wireless MU-MIMO de exterior/interior
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EAP110-Outdoor *
Punto de Acceso Exterior Inalámbrico N de 300Mbps
Mostrar todo 18 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SX3206HPP
JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
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TL-SG2428P
Switch Smart Gigabit JetStream de 24 puertos PoE+ y 4 ranuras SFP
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1.0_01_normal_1617243824293n.png)
TL-SX3008F
Switch administrable JetStream de 8 puertos 10Gbps SFP + L2 +
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TL-SG3452XP
Switch Administrable JetStream de 48 puertos Gigabit y 4 puertos 10GE SFP+ L2+ con 48 puertos PoE+
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TL-SG3452P V1.2
Switch administrado JetStream de 52 puertos Gigabit L2+ con 48 puertos PoE+
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TL-SG3452X
JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots
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1.0_Gigabit_Switch_normal_1606214714802r.png)
TL-SG2218 V1.1
Switch inteligente JetStream de 16 puertos Gigabit con 2 ranuras SFP
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1.0_normal_1594869351357s.png)
TL-SG2210MP
Switch Smart Gigabit JetStream de 10 puertos con 8 puertos PoE +
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TL-SG3428XMP
Switch administrado L2+ JetStream de 24 puertos Gigabit PoE+ y 4 puertos 10GE SFP+
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TL-SG3428MP V2
Switch administrado JetStream de 28 puertos Gigabit L2 con PoE + de 24 puertos
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TL-SG3428X V1.2
Switch gestionable JetStream de 24 puertos Gigabit L2 + con 4 ranuras SFP + de 10 GE
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
Switch Smart Gigabit JetStream de 8 puertos con 4 puertos PoE+
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TL-SX3016F
JetStream 16-Port 10GE SFP+ L2+ Managed Switch
Mostrar todo 13 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER7212PC
Omada 3-in-1 Gigabit VPN Router
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ER8411
Enrutador VPN Omada con puertos 10G
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ER7206
Router VPN Gigabit Omada
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1.0-F2-huidu_normal_20230209025313d.png)
ER707-M2
Omada Multi-Gigabit VPN Router
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ER605
Router VPN SafeStream Gigabit Multi-WAN
Routers (Compatible in Controller and Standalone Modes)
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1.0_01_normal_20231207030929b.png)
ER706W
Omada AX3000 Gigabit VPN Router
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
