What Should I do if the Main Brush of My Robot Vacuum Gets Stuck?
Troubleshooting
Updated 11-15-2022 03:06:09 AM39551
This Article Applies to:
Tapo RV30C Mop Plus , Tapo RV20 , Tapo RV30C , Tapo RV30C Slim , Tapo RV20 Plus , Tapo RV20 Max Plus , Tapo RV20 Mop Plus , Tapo RV70 Omni , Tapo RV10 , Tapo RV20 Mop , Tapo RV30 , Tapo RVA100 , Tapo RVA101 , Tapo RVA200 , Tapo RVA300 , Tapo RVA102 , Tapo RVA400 , Tapo RVA103 , Tapo RV10 Plus , Tapo RV30C Plus , Tapo RV30 Max , Tapo RV30C Mop , Tapo RV30 Max Plus , Tapo RV10 Lite , Tapo RV20 Max , Tapo RV30 Plus
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
The main brush is the main tool for cleaning the Robot Vacuum, which can clean the dust that is difficult to clean.
If the main brush gets stuck, please try the following troubleshooting steps:
1. Please turn the Robot Vacuum over to check if there are foreign matters in the main brush.
2. If there are foreign matters in the main brush, please remove the main brush and clean it following the steps below:
1) Turn the Robot Vacuum over, then unlatch and remove the main brush cover.
2) Remove the brush and its end cap.
3) Remove any foreign matter with the cleaning brush.
3. Clean the connection between the main brush and the Robot Vacuum.
4. Re-install the cap and main brush. Press on the main brush cover to lock it in place.
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