Cannot find Kasa device in Tapo App

Tapo Others
Updated 01-18-2024 03:02:49 AM 41934

Cannot find device model when adding a new Kasa device

- Make sure you choose the Kasa brand.

- Try searching for your Kasa device by typing in its model.

Cannot find existing Kasa devices when linking Kasa with Tapo

- Verify if the Kasa account in use is the same as Tapo’s. Kasa devices won't be synced to the Tapo App if they're bound with different TP-Link ID.

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