How to discover and manage Omada Devices via Cloud-Based Controller

Contents

Discover devices via S/N

Discover devices via Omada App

Discover devices via Inform URL

Discover devices via Omada Discover Utility

Discover devices via Controller Migration

Conclusion

Objective

The Cloud-Based Controller (CBC) can manage networks and devices regardless of distance and environment. With the CBC, you can add and discover devices through 5 methods: inputting the device S/N, using the Omada App, using the Inform URL, using the Omada Discovery Utility, and using Controller Migration.

Requirements

Omada Controller (Software Controller/Hardware Controller/Cloud-Based Controller)
Omada App
Omada Discovery Utility
EAP265 HD(EU) v1.0

Introduction

The CBC provides multiple ways to add Omada devices:

By inputting S/N, you can add online and offline devices;
Omada App enables you to easily and quickly add devices to the CBC;
Inform URL and Omada Discovery Utility are suitable for adding online devices;
Controller migration is suitable for migrating devices that are already managed by other controllers.

This article takes EAP265 HD(EU) v1.0 as an example to describe how to add Omada devices to the CBC.

Configuration

Discover devices via S/N

Step 1. Launch the CBC page, and go to Devices > Known Devices. Click Add Devices.

Step 2. Select the site to add devices.

Step 3. Choose a mode to add devices via S/N.

Manually Add

Choose Manually Add. In the S/N field, enter the S/N displayed on the product package or label. Click Confirm to add the device.

Import

Choose Import. Click template to download the template. In the template, you can enter up to 1500 device S/Ns. Save the template.

Click Browse to import the tempalte. Click Confirm to add the devices.

Step 4. You can check the device list at Devices > Known Devices. If the devices are not connected to the internet, they will be in the PRECONFIGURE state.

After the devices are connected to the internet, the CBC will automatically adopt the devices, and the device status will change to UNACTIVATED.

Discover devices via Omada App

Step 1. On the Devices page, click the "+" icon.

Step 2. Scan the S/N displayed on the device label, the device S/N will pop up. Click Add This Device.

Step 3. Select the Site to add the device, and click Next.

Step 4. Click Done.

Step 5. You can check the added device in the device list. If the device is not connected to the internet, it will be in the Preconfigured state.

After the device is connected to the internet, the CBC will automatically adopt the device, and the device status will change to Unactivated.

Discover devices via Inform URL

Step 1. Obtain the Inform URL.

In non-MSP mode: Log in to the CBC and click the Controller name of the device and network to be managed. Click Details in the pop-up window on the right and click the Copy button corresponding to Inform URL to copy it.

In MSP mode: Select the Customer, then go to Settings > Customer Settings and click the Copy button corresponding to the Inform URL to copy it.

Step 2. Enter the IP address of the device to be managed in the browser address bar and log in to the device web management page. The device username/password for the first login is admin/admin. You need to set up a new account before you can log in.

Step 3. On the web management page, go to SYSTEM > Controller Settings, paste the Inform URL copied from the CBC in the Inform URL/IP Address field, and click Save to complete the device addition.

Step 4. Log in to the CBC, access the Controller, and go to Devices > Unknown Devices. You can see the added device in the PENDING state.

Discover devices via Omada Discover Utility

Step 1. Obtain the Inform URL.

In non-MSP mode: Log in to the CBC and click the Controller name of the device and network to be managed. Click Details in the pop-up window on the right and click the Copy button corresponding to Inform URL to copy it.

In MSP mode: Select the Customer, then go to Settings > Customer Settings and click the Copy button corresponding to the Inform URL to copy it.

Step 2. Download the latest Omada Discovery Utility from the TP-Link official website. After opening it, the Utility will automatically search for all network devices in the LAN. For instructions about how to install Omada Discovery Utility, please refer to How to Install TP-Link Omada Discovery Utility on Windows and macOS PCs.

Step 3. Select the devices you want to add and click Batch Setting.

Step 4. In the Center IP/Inform URL field, enter the URL you copied, enter the device username and password, and click Apply to add the device.

Step 5. Log in to the CBC, access the Controller, and go to Devices > Unknown Devices. You can see the added device in the PENDING state.

Discover devices via Controller Migration

Step 1. Obtain the Inform URL.

In non-MSP mode: Log in to the CBC and click the Controller name of the device and network to be managed. Click Details in the pop-up window on the right and click the Copy button corresponding to Inform URL to copy it.

In MSP mode: Select the Customer, then go to Settings > Customer Settings and click the Copy button corresponding to the Inform URL to copy it.

Step 2. In the Global view of the Controller where the current device is located, go to Settings > Migration > Site Migration.

Step 3. Click Start, select the site where the device is located, and click Skip.

Step 4. Click Skip.

Step 5. In the Controller IP/Inform URL field, paste the Inform URL you copied, and select the device to be migrated.

Step 6. Click Migrate Devices to enter the Done page. The device will change to the DISCONNECTED state. Click Forget Devices or Skip to complete the device migration.

Step 7. Log in to the CBC, access the Controller, and go to Devices > Unknown Devices. You can find that the device is in the MANAGED BY OTHERS state, indicating that the migration is successful.

Conclusion

Now you have successfully discovered your Omada devices via the Cloud-Based Controller.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.