Common questions about Schedule Timer Away mode of Smart Home devices
Tapo L535B , TL63-5 , KB100 , Tapo L930-10 , Tapo L535E , KL130 , Tapo L430C , Tapo L510E(2-pack) , Tapo L730-6 , Tapo L930 , Tapo L535 , HS107 , HS105 KIT , HS103 , HS105 , KL135 , HS200-BL , Tapo L430P , HS220 , KP100 KIT , HS100 , HS220-LA , Tapo P100 (2-pack) , Tapo S210 , Tapo L930-5 , Tapo P115M , Tapo L536E , TS25 , Tapo P100 , Tapo P105 , KP100 , EP10 , Tapo S505D , Tapo P110MA , LB200 , HS220-BL , KP105 , Tapo L900-20 , EP40M , HS110 , KP400P2 , HS200-LA , HS100P3 , KL50B , TL62-5 , EP40 , Tapo L925-5 , Tapo S500D , Tapo P304M , KL110 , Tapo L630 , EP40A , Tapo L510 , EP10P2 , LB120(E27) , EP10P3 , Tapo L900 , KL110B , EP10P4 , Tapo S310D , LB130 , KD110 , Tapo P135 KIT , Tapo P210M , KS220M , Tapo P125M , Tapo L510B , Tapo L510E , KL120 , KP200 , Tapo P400M , Tapo S200B , Tapo L920 , HS100 KIT , Tapo S200D , KL125 , Tapo S515D KIT , KS230 KIT , HS103P3 , HS103P4 , Tapo L530B(2-pack) , KL60B , Tapo S120 , Tapo L920-5 , TL61-5 , HS103P2 , LB130(E27) , Tapo L531E , KL420L5 , Tapo L610 , Tapo P100M , KL400L10 , ES20M , LB230 , HS300 , LB110 , HS110 KIT , LB100(E27) , KL50 , Tapo P135Kit , Tapo P300 , KB130 , Tapo L520E , Tapo L530E(4-pack) , LB100 TKIT , Tapo P306 , PW25 , Tapo P100(1-pack) , TL61-10 , LB120 , KP303 , Tapo L920-10 , KL125P2 , KL125P4 , Tapo S220 , Tapo S500DM , Tapo S340 , TS15 , Tapo S500 , Tapo P110 , Tapo S505 , Tapo L550 , Tapo L900-5 , KL400L5 , Tapo P115 , Tapo P100MA , Tapo P110M , Tapo P300M , HS200P3 , KP105P2 , KL130B , KL430 , KP105P3 , KP115 , Tapo L900-10 , HS200 , Tapo L510B(2-pack) , Tapo P100 (4-pack) , Tapo P360 , HS110P3 , KP400 , Tapo L530B , Tapo S515 , Tapo L530E , KP125 , Tapo P125 , Tapo P400 , Tapo L510E(4-pack) , Tapo P105A , TL31 , KP405 , HS210 KIT , LB100 , KP401 , KL430E , KL60 , Tapo L720W , HS210 , Tapo L530E(2-pack) , TL33
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Q1: How many schedule rules can I create for each Smart device?
A: You can set up as many as 32 rules for each smart device. However, each schedule rule can only apply to one smart device.
If you want to set up a schedule for several devices at the same time, you may go to this link to try the Automation/ Smart Action feature.
Q2: Will schedule, timer, and away mode still work when the Smart device does not have internet access?
A: Yes
Note: If smart devices experience a power outage, they need to reconnect to the internet to resynchronize the device time. Otherwise, the schedule, timer, and away mode feature will not continue to work.
Q3: What can I do if the schedule/timer/away mode can’t be edited or does not take effect or takes effect at the wrong time?
A: To get your concern around, please tap here to follow the troubleshooting steps.
Q4: What can I do if the sunrise/sunset times of my Smart bulbs/switches/plugs at the same location do not match?
A: To maintain consistency of sunrise/sunset time among your smart devices at the same location, please reset and reconfigure them to Tapo/Kasa App within a 10-minute timeframe, using the same phone at the same location.
For Kasa devices, you can also resync the location in the Kasa for all of your devices directly by tapping Me -> Tap Settings -> Tap Location and Time -> Location to sync Location or Enter location manually.
Note:
- Because of the small differences in the algorithms used by Kasa and Tapo to determine sunrise/sunset times, there may be a 1 to 2 minute variation between a Kasa device and a Tapo device at the same location.
- Sunrise and sunset times are synced based on regional reality, as determined by the smart device's latitude and longitude. If the smart devices were configured at different times and locations, the latitude and longitude information may fluctuate somewhat, resulting in discrepancies in sunrise and sunset times between devices.
Q5: Can the Schedule/Timer/Away mode still work after manually powering off the bulb via a physical switch?
A: No, When you manually turn off the physical switch which is connected to the bulb, it means that you cut the power to the bulb. All the functions of the bulb cannot be realized without power.
Q6: Can I configure the Away mode of the Smart devices across days?
A: For the Tapo smart devices: Yes, to make the away mode take effect across days, set the end time earlier than the start time.
For the Kasa smart devices: No, the away mode feature on Kasa smart devices should set the time settings within the same day, it cannot span across days (e.g. from 10 PM to 6 AM the next day).
Q7: How does the Kasa/Tapo App prioritize the schedule, timer, and away mode?
A: The prioritization among them would be: Timer>Schedule>Away mode.
Q8: At the top of the Home page why do I sometimes see a schedule but sometimes not?
A: The schedule on the top is showing the one to be executed first today. If there is a schedule to be executed, you can see it on the top, it's like a reminder. You could also click the schedule to view and edit schedules to be executed.
If all the corresponding schedules have been executed, we won’t see the schedule reminder on the top of the Home page.
If the above suggestions can’t solve your problem, it’s suggested to contact TP-Link support.
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