Tapo H500
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
A: The HomeBase’s AI Empowerment feature empowers and enhances the AI detection capability of connected cameras by leveraging its powerful algorithms. This enables cameras to acquire certain AI capabilities they do not support (e.g., vehicle detection, person detection, and facial recognition). For cameras already equipped with AI capabilities, HomeBase can enhance their AI performance further.
A: The HomeBase’s AI Empowerment feature currently supports a total of 5 types of AI detection including detection of people, vehicles, pets, faces, and packages.
A: The HomeBase supports empowering up to 4 cameras simultaneously.
A: Binding is a straightforward process that involves just a few steps:
Here’s how: Go to your camera’s Device Settings > Storage & Recording & Local Storage > Storage Location > Hub Storage and designate the HomeBase as the storage location.
A: Access the Status page of your HomeBase and navigate to AI Empowerment. Then tap your AI-empowered camera. You can select the detection activities you want to empower.
Also, you can go to your camera’s Device Settings > Detection and manage the detection settings.
A: Tapo highly prioritizes user privacy and data security. The AI Empowerment feature adheres strictly to applicable privacy policies to guarantee all data usage and storage are lawful and compliant. Users can review and manage data permissions at any time.
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