How to set up Internet Backup on your Deco

Internet Backup keeps your device always connected by connecting your Deco to a backup network when the original network is disconnected to ensure normal internet access.

Deco now supports the following internet backup modes. Only one backup mode can be enabled at a time.

Hotspot Backup Mode

Hotspot Backup Mode allows your Deco to connect to a hotspot backup network when your main network service fails. When your main network is restored, it will automatically switch back.

4G/5G Backup Mode

When you have a 4G/5G Deco as the main Deco in your network, 4G/5G Backup Mode allows your Deco to connect to the backup mobile network provided by the SIM card in the 4G/5G Deco when your main network service fails. When your main network is restored, it will automatically switch back.

Hybrid Mesh Backup Mode

When you have a 4G/5G Deco as a satellite Deco in your network, Hybrid Mesh Backup Mode allows your Deco to connect to the backup mobile network provided by the SIM card in the 4G/5G Deco when your main network service fails. When your main network is restored, it will automatically switch back.

Follow the steps below to set up an internet backup mode in the Deco app (iOS or Android).

Note:

Features may vary from different Deco models.
The steps may vary depending on your device's operation system. Here we take the iOS system as an example.

Set Up Hostpot Backup

Open Deco app, go to More > Advanced > Internet Backup.

Locate the More and Advanced option on the page. Locate the Internet Backup feature on the page.

Enable Internet Backup. If multiple backup modes are available, select Hotspot Backup.

Introduce the Internet Backup feature. Locate the Hotspot Backup on the page.

Select one or more nearby hotspots and enter the password for network backup. You can also add hotspots manually.

Note: When there are multiple hotspots, Deco will automatically connect to the best one.

Display the hotspot options. Display a blank space for entering the password.

Locate where to add a hotspot. Display a black space for entering the Hotspot network name and password.

After adding a hotspot, you can test its network connection.

Note: The test may take times. Please make sure your hotspot is turned on and can access the internet. Your Deco network may be unstable during the test.

Display the result of adding a hotspot network. Display the current Hotspot connection status.

(Optional) It is recommended to set a fixed WAN port to ensure that wired clients can connect to the internet when using the backup network.

Note: Tap set a fixed WAN port or go to More > Advanced > WAN Port. Then disable Auto WAN Port and set a fixed WAN port for your Deco.

Display the Internet Backup settings. Locate where to set a fixed WAN port. Locate the Auto WAN Port feature on the page. Display the options for setting a fixed WAN port.

(Optional) You can configure the following settings as needed.

Speed Limit: Limit the download speed and upload speed for your Deco network to prevent traffic overflow.

Display the speed limit options. A blank space for entering the custom speed.

Access Permission: Allow specific clients to access the internet by hotspot. Other clients will be disconnected when your Deco is using hotspot Wi-Fi.

Note: You can add clients currently connected to the Deco network to the Client List or delete clients from the list.

Display the Access Permission options. Display the Device options.

Setup complete!

When the original network fails, turn on your hotspot and your Deco will automatically switch to the hotspot backup network to keep your network connected.

Note: When Hotspot Backup is in use for internet access, you can tap Switch Hotspot to use another hotspot in the list as backup hotspot.

Display the current network status of the Deco network. Locate the Switch Hotspot button. Display the hotspot options for switching.

Set Up 4G/5G Backup

Before starting, make sure the backup Deco is inserted with an available SIM card.

Open Deco app, go to More > Advanced > Internet Backup.

Locate the More and Advanced option on the page. Locate the Internet Backup feature on the page.

Select 4G/5G Backup and enable it.

Locate the 4G/5G Backup feature on the page. Display the 4G/5G Backup settings..

(Optional) It is recommended to set a fixed WAN port to ensure that wired clients can connect to the internet when using the backup network.

Note: Go to More > Advanced > WAN Port. Then disable Auto WAN Port and set a fixed WAN port for your Deco.

Locate the WAN Port feature on the page. Locate the Auto WAN Port feature on the page. Display the options for setting a fixed WAN port.

(Optional) You can configure the following settings as needed.

Offline Detection: Select detection methods (Single Detection with DNS Lookup or Dual Detection with DNS Lookup and Ping) which determine when the network is disconnected and the backup takes effect.

Display options for Offline Detection.

Internet: Internet settings for your SIM card or check internet status.

Display the Internet settings.

Data Settings: Monitor or limit the data usage.

Display the Data Settings. Display theTotal Allowance settings. Display the Usage Alert settings.

SMS: View, send and receive messages for your SIM card.

Display the SMS settings page. Start editing a new message.

PIN Management: Set a PIN code for your SIM card to protect your SIM card from embezzlement.

Display the PIN Management settings. A blank space is displayed for entering the PIN Code.

External Antennas: Enable it to strengthen the 5G signals of your Deco if you have installed 5G external antennas on it.

The External Antennas button is displayed.

Setup complete!

When the original network fails, your Deco will automatically connect to the mobile network provided by the SIM card in the 4G/5G main Deco.

Display the current network status of the Deco network.

Set Up Hybrid Mesh Backup

Before starting, make sure the backup Deco is inserted with an available SIM card.

Open Deco app, go to More > Advanced > Internet Backup.

Locate the More and Advanced option on the page. Locate the Internet Backup feature on the page.

Select Hybrid Mesh Backup and enable it.

Locate the Hybrid Mesh Backup feature on the page. Locate the button of Hybrid Mesh Backup on the page.

(Optional) It is recommended to set a fixed WAN port to ensure that wired clients can connect to the internet when using the backup network.

Note: Go to More > Advanced > WAN Port. Then disable Auto WAN Port and set a fixed WAN port for your Deco.

Locate the WAN Port feature on the page. Locate the Auto WAN Port feature on the page. Display the options for setting a fixed WAN port.

(Optional) You can configure the following settings as needed.

Offline Detection: Select detection methods (Single Detection with DNS Lookup or Dual Detection with DNS Lookup and Ping) that determine when the network is disconnected and the backup takes effect.

Display options for Offline Detection.