Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP625-Outdoor HD
Punto de Acceso Wi-Fi 6 de Interior/Exterior AX1800
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EAP660 HD
Punto de acceso de montaje en techo inalámbrico multi-gigabit AX3600 de banda dual
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EAP655-Wall
Placa de pared AX3000 Punto de acceso WiFi 6
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EAP620 HD
Punto de acceso inalámbrico de montaje en techo de doble banda AX1800
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EAP610 V2
Punto de acceso WiFi 6 de montaje en techo AX1800
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EAP610-Outdoor
Punto de Acceso Wi-Fi 6 Interior / Exterior AX1800
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4.0-F_normal_1593323223226a.png)
EAP265 HD
Punto de acceso inalámbrico de montaje en techo MU-MIMO Gigabit AC1750
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo
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4.0-F_normal_1593323197059j.png)
EAP225 V3*
Punto de acceso de montaje en techo Gigabit MU-MIMO inalámbrico AC1350
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
Punto de Acceso Inalámbrico N a 300Mbps con Montaje de Techo
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4.0-F_normal_1593323233431q.png)
EAP110 V4*
Punto de Acceso Inalámbrico N a 300Mbps, de Montaje en Techo
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EAP225-Outdoor
AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
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EAP110-Outdoor V3*
Punto de Acceso Inalámbrico N a 300Mbps de Exterior
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EAP235-Wall
Omada AC1200 Punto de acceso inalámbrico de pared Gigabit MU-MIMO
Mostrar todo 14 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SG2210P V3.20
Conmutador inteligente JetStream Gigabit de 10 puertos con PoE+ en 8 puertos
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TL-SG2428P
Switch Smart Gigabit JetStream de 28 puertos con PoE + de 24 puertos
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1.0_normal_1594869351357s.png)
TL-SG2210MP
Switch Smart Gigabit JetStream de 10 puertos con PoE + de 8 puertos
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
Switch Smart Gigabit JetStream de 8 puertos con 4 puertos PoE+
Routers (Compatible in Controller Mode)
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TL-ER7206
Router VPN SafeStream Gigabit Multi-WAN
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TL-R605
Router VPN SafeStream Gigabit Multi-WAN
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
