Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
- STEP1
- STEP2
- STEP3
- STEP4
-
STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
-
STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
-
STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
-
STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
-
EAP620 HD V2
AX1800 Wireless Dual Band Ceiling Mount Access Point
-
EAP660 HD
AX3600 Wireless Dual Band Multi-Gigabit Ceiling Mount Access Point
-
EAP235-Wall
Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point
-
EAP110-Outdoor V4*
300Mbps Wireless N Outdoor Access Point
-
EAP650-Outdoor
AX3000 Indoor/Outdoor WiFi 6 Access Point
-
EAP225-Outdoor V4
AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
4.0-F_normal_1593323197059j.png)
4.0-F_normal_1593323233431q.png)
4.0-F_normal_1593323303811i.png)
Show All 15 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
-
SG3428XPP-M2 V1.26
Omada 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++
-
SG3218XP-M2 V1.60
Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+
-
SX3008F V1.26
Omada 8-Port 10GE SFP+ L2+ Managed Switch
-
TL-SG3428 V2
JetStream 24-Port Gigabit L2+ Managed Switch with 4 SFP Slots
-
TL-SG3428X
JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots
-
TL-SG2428P V4
JetStream 28-Port Gigabit Smart Switch with 24-Port PoE+
1.0_Gigabit_Switch_normal_1606214714802r.png)
1.0_normal_1594869351357s.png)
1_normal_1606297572488s.png)
_1.0-A-package_normal_20221220024637z.png)
1.0_normal_20231110073416j.png)
1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110111227a.png)
1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110114352k.png)
1.0_Overviews_normal_1594869465633b.png)
3.2_normal_1594974261923z.png)
Show All 26 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
-
ER8411
Omada VPN Router with 10G Ports
-
1.0_normal_1609659027171k.png)
ER7206 V2
Omada Gigabit VPN Router
-
ER605 V2.20
Omada Gigabit VPN Gateway
Routers (Compatible in Controller and Standalone Modes)
-
ER706W-4G
Omada 4G+ Cat6 AX3000 Gigabit VPN Router
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
- STEP1
- STEP2
- STEP3
- STEP4
-
STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
-
STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
-
STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
-
STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
