Download for VIGI C400HP V2

Please choose hardware version:

>How to find the hardware version on a TP-Link device

IMPORTANT:  Model and hardware version availability varies by region. Please refer to your TP-Link regional website to determine product availability.
Vx.0=Vx.6/Vx.8/Vx.9(eg:V1.0=V1.6/V1.8/V1.9)
Vx.x0=Vx.x6/Vx.x8/Vx.x9 (eg:V1.20=V1.26/V1.28/V1.29)
Vx.30=Vx.32/Vx.33 (eg:V3.30=V3.32/V3.33)
Product Overview
Manual
VIGI 3MP Turret Network Camera
VIGI C400HP

VIGI Security Manager

VIGI VMS

VIGI VMS is a software platform designed to effectively manage surveillance devices and users from multiple sites in a unified and intuitive manner.

VIGI Config Tool

Setup Video

  • Introduction to Install VIGI Products and Overview of Three Management Methods

    This video shows how to install VIGI products and introduces three management methods. VIGI products are easy to be installed, and with three management methods, you can customize the management systems to suit your specific needs.

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  • How to Manage VIGI Cameras and NVRs Using VIGI Security Manager

    This video demonstrates how to manage VIGI cameras and NVRs using VIGI Security Manager in two scenarios: • using VIGI Security Manager in your local network • using VIGI Security Manager remotely THIS VIDEO APPLIES TO: All VIGI Cameras and NVRs

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  • How to Manage VIGI Cameras via VIGI NVR

    This video demonstrates how to manage VIGI cameras via VIGI NVR. It consists of three steps: • Connect the hardware. • Set up VIGI NVR and add VIGI cameras. • Bind VIGI NVR to TP-Link ID for remote management. THIS VIDEO APPLIES TO: • All VIGI Products

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  • How to Manage VIGI Cameras and NVRs via VIGI App

    This video demonstrates how to manage VIGI cameras and NVRs via the VIGI app. It consists of three steps: • Launch the VIGI app. • Add devices using the VIGI app. • View the recordings and configure the settings. • Enable alerts to get instant alerts This video applies to: • All VIGI VIGI Cameras and NVRs

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Feature Filter: All When You Set UpVIGI AppVIGI OthersVIGI CameraConfiguration GuideFurther AssistanceQ&A of functional explanation or specification parametersVIGI Security ManagerTroubleshooting

FAQs

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

  • Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
  • Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. 
    How to find the hardware version on a TP-Link device
  • Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
  • To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
  • It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
  • Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

To Use Third Party Firmware In TP-Link Products

Some official firmware of TP-Link products can be replaced by the third party firmware such as DD-WRT. TP-Link is not obligated to provide any maintenance or support for it, and does not guarantee the performance and stability of third party firmware. Damage to the product as a result of using third party firmware will void the product's warranty.

Open Source Code For Programmers (GPL)

Please note: The products of TP-Link partly contain software code developed by third parties, including software code subject to the GNU General Public Licence (“GPL“), Version 1/Version 2/Version 3 or GNU Lesser General Public License ("LGPL"). You may use the respective software condition to following the GPL licence terms.

You can review, print and download the respective GPL licence terms here. You receive the GPL source codes of the respective software used in TP-Link products for direct download and further information, including a list of TP-Link software that contain GPL software code under GPL Code Center.

The respective programs are distributed WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the respective GNU General Public License for more details.

Apps

VIGI App

TP-Link VIGI allows you to easily add, configure, monitor, and control your VIGI devices.