How to configure the Connection Alerts feature on the Deco app

Deco W3600(2-pack) , Deco E3(3-pack) , Deco X20 , Deco M1300 , Deco HC4 , Deco X25 , Deco E4(1-pack) , Deco X3600(2-pack) , Deco X4300 Pro , Deco M9 Plus(1-pack) , Deco X60(3-pack) , Deco W6000 , Deco X3600 , Deco M5(3-pack) , Deco M4(2-pack) , Deco S4(2-pack) , Deco AC1200(2-pack) , Deco M1300(1-pack) , Deco W7200 , Deco P9 , Deco X68(1-pack) , Deco P7 , Deco P9(2-pack) , Deco X90(1-pack) , Deco X20-DSL , Deco E4(3-pack) , Deco X20-4G , Deco S7 , Deco X76 Plus , Deco S4 , Deco M4(1-pack) , Deco XE70 Pro , Deco X20(2-pack) , Deco X90 , Deco M3(3-pack) , Deco W2400 , Deco X96 , Deco E4(2-pack) , Deco W6000(2-pack) , Deco X90(2-pack) , Deco X20(1-pack) , Deco X68(3-pack) , Deco XE75 Pro , Deco X20-Outdoor , Deco M9 Plus , Deco M3(2-pack) , Deco P9(3-pack) , Deco M3W , Deco M1300(3-pack) , Deco W3600 , Deco X68(2-pack) , Deco X68 , Deco M5(1-pack) , Deco X5700 , Deco S4(3-pack) , Deco M4(3-pack) , Deco XE5300 , Deco M5 , Deco M4 , Deco HX20 , Deco XE75 , Deco M3 , Deco X90(3-pack) , Deco X75 , Deco X20(3-pack) , Deco M5 Plus(3-pack) , DecoX5700 , Deco X50-4G , Deco S7(3-pack) , Deco X25(1-pack) , Deco X3600(3-pack) , Deco E3(2-pack) , Deco W2400(2-pack) , Deco M9 Plus(3-Pack) , Deco Voice X20 , Deco X73-DSL , Deco X60(2-pack) , Deco X60(1-pack) , Deco X68(1 pack) , Deco 5G , Deco M5 Plus , Deco P7(2-pack) , Deco S4(1-pack) , Deco X25(3-pack) , Deco X50 , Deco X55 , Deco E4 , Deco E3 , Deco P7(3-pack) , Deco M9 Plus(2-pack) , Deco X80-5G , Deco M5(2-pack) , Deco X5700(2-pack) , Deco X25(2-pack) , Deco S7(2-pack) , Deco AC1200 , DecoX5700(2-pack) , Deco X60
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
If you want to know the connection status of a client connected to the Deco network, you can configure the Connection Alerts feature on the Deco app. The Connection Alerts include New Device Alerts and Known Device Alerts. Now let’s introduce the two Alerts in detail.
NOTE: The Connection Alerts feature is not available when Deco works in AP mode.
Part 1: New Device Alerts
With this feature enabled, you will get alerts when new devices connect to your Deco network.
On the Deco app, you can go to the More->Connection Alerts page to tap New Device Alerts to change the settings of this feature.
On the New Device Alerts settings page, you can turn on or off this feature and select to get alerts via push notifications on your phone or get alerts via e-mail.
Sometimes you may receive several New Device Detected notifications when the same device connects to the Deco network. In this situation, please refer to the link to know the detailed information.
Part 2: Known Device Alerts
With this feature enabled, you can get alerts when the known device goes online or offline.
On the Know Device Alerts page, please enable this feature and click on the + icon to add an entry.
Via setting up the Known Device Alerts feature, when a known device goes online or offline, you will receive alerts via notifications or e-mail.
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