Cannot find Kasa device in Tapo App
Tapo Others
Updated 01-18-2024 03:02:49 AM
42165
42165 Cannot find device model when adding a new Kasa device
- Make sure you choose the Kasa brand.
- Try searching for your Kasa device by typing in its model.
Cannot find existing Kasa devices when linking Kasa with Tapo
- Verify if the Kasa account in use is the same as Tapo’s. Kasa devices won't be synced to the Tapo App if they're bound with different TP-Link ID.
Is this faq useful?
Your feedback helps improve this site.
TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.