Slow speed on satellite Deco

Troubleshooting
Updated 06-15-2023 08:41:25 AM 23372

1. Refer to this link to ensure the internet speed from the main Deco is expected. If not, please refer to Slow speed on main Deco.

2. The expected speed of satellite Decos depends on its Backhaul type.

For Wireless Backhaul, please move it closer to the main Deco and place it in clear sight, Do Not put it into closets, TV cabinets, or any kind of enclosed space. Click here to find a suitable spot for Deco.

Due to the working pattern and protocol/regulation of Wi-Fi technology, the more wireless hops, the slower the speed would be. So the satellite Deco could not get the same speed as the main Deco. Please click here to get more details.

For Ethernet Backhaul, all Deco units’ speeds should be the same. Please click here to know more about Ethernet Backahul.

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