Tapo Solar Panel fails to charge the Battery Cameras

1. Check if it's a solar panel or a camera issue, does the original power adapter charge the camera properly?

2. Make sure the appearance of the solar panel is not damaged.

3. Make sure the Solar Panel and Camera charging cable are plugged in tightly.

4. Make sure the installation location is unobstructed and has enough sunlight.

5. Make sure there is no dirt/pollution. Please use a dry cloth to clean it and see if it works

1. Make sure the camera has been upgraded to the latest firmware.

2. Re-insert the charging cable to avoid bad contact. Ensure a stable connection between the solar panel and the camera.

3. Adjust the Installation location and angle for better performance. The position and tilt angle of the solar panel greatly affect the solar efficiency.

• Choose a location where the solar panel gets the most sunlight throughout the year.
• Position the panel south-facing in the Northern Hemisphere or north-facing in the Southern Hemisphere. The recommended tilt angle between the panel and the horizontal ground is 35° ~ 45°.
• Regularly wipe the panel to remove dust and debris.
• Avoid being obstructed by leaves, buildings, etc.

4. Make sure the working temperature is suitable.

The suitable temperature for the Tapo Solar Panel is about -20℃~45℃, while the range for battery charging should be maintained at about 0℃~45℃.

The camera's battery has multiple safeguards such as over-charging protection, short-circuiting protection, over-heating protection, and more, which secure the battery charging. Sometimes the battery doesn’t charge, it may be because the battery protection mechanism is triggered.