Why I can not log into Web-based Utility/Management Page of TP-Link DSL modem & router?

User Application Requirement
Mis à jour05-24-2016 08:20:33 AM 2783
Ce document concerne les modèles suivants : 
Step 1 Check the physical connection
The LED on the router which shows the status of the LAN ports that connecting to your computer should light on, if not, it means there is problem between the physical connection, please have a check.
 
Step 2 Check the IP address of the router.
The default IP address of TP-Link router is 192.168.1.1, if it was changed but you don´t know the correct one, please reset the router to factory defaults.
 
Step 3 Check the IP address of your computer
In order to connect to the router, the IP address of your computer must be in the same subnet with the router, so please check the IP address of your computer.
For example:
If the IP address of the router wasn´t changed, it should be 192.168.1.1 by default, so the IP address of your computer should be in the range of 192.168.1.2 ~ 192.168.1.254 and with a subnet mask 255.255.255.0, and the default gateway should be 192.168.1.1.
If you are not sure about the IP address of your computer, please check the IP address of your computer.
 
Click Start->Run, type CMD and click OK to open the Prompt window, then type ping 192.168.1.1 and press Enter.
If the output shown as below, it means the IP address of your computer is correct, if not, you need to reconfigure the IP address of your computer.

Step 4 Check the Internet Option of your computer
   1, Click Start button on the Windows taskbar, and then click Control Panel, select Internet options and double click it, switch to the Connection tab and select Never dial a connection.

   2, Click LAN Settings, ensure that none of the options is selected, then click OK.

   3, Switch to Advanced tab and click Restore Defaults button. Click OK to save the settings.

   4, Click OK to save the settings.
Step 5 Connecting to the router
Open the web browser, type the IP address of the router (default is 192.168.1.1) into the address bar then press Enter.

Type the Username and password into the login window, click OK. Both of the default username and password are admin.

Note:  The default username and password both are admin, if you changed them before but had forgot, you need to reset the router to factory defaults.
 
Get to know more details of each function and configuration please go to Download Center to download the manual of your product.
 
 

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