How to confirm whether the router is connected to internet through Diagnostic function

TL-WR841ND , TL-WR842ND , TL-WR843ND , TL-R860 , TL-R460 , TL-WDR3500 , TL-WR720N , TL-WR841N , TL-WDR3600 , TL-WR710N , TL-WR740N , TL-WR741ND , TL-WR940N , TL-WR743ND , TL-WR1043ND , TL-WR1042ND , TL-WR542G , TL-WR702N , TL-WR700N , TL-WR843N , TL-WR340G , TL-WDR4300 , TL-WR340GD , TL-MR3220 , TL-WR842N , TL-WR2543ND , TL-MR3020 , TL-WR840N , TL-MR3040 , TL-WR841HP , TL-R402M , TL-WDR4900 , TL-WR941ND , TL-WR543G , TL-WR541G , TL-WR810N , TL-MR3420
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
For instance, if you want to check the connection of the www.google.comyou can achieve it through Diagnostic.
Step 1
Open a web browser and type http://tplinklogin.netor the default IP address of your router in the address bar (The default IP address is at the bottom of the router. Usually it’s http://192.168.0.1 or http://192.168.1.1).PressEnter.
![]() Step 2
Type the username and password in the login page, the default username and password are both admin.
![]() Step 3
Click System Tools and Diagnostic.
Step 4
Select one of the diagnostic tools: Ping.
Note: Ping troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
Ping:
Step 5
Select the diagnostic tool: Ping.
![]() Step 6
Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name.
![]() Step 7
Click Start to diagnose. The following result indicates the connection is ok.
![]() Note:
If it’s successful to ping an IP address while not successful to ping the domain name, it’s a DNS issue.
|

Is this faq useful?
Your feedback helps improve this site.
What’s your concern with this article?
- Dissatisfied with product
- Too Complicated
- Confusing Title
- Does not apply to me
- Too Vague
- Other
Thank you
We appreciate your feedback.
Click here to contact TP-Link technical support.
Recommend Products

TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or