Frequently asked questions about Tapo Smart Light Strip

Q1. What is the difference between the Tapo L900, L920, and L930 light strips?

A1: Tapo L900 (RGB Light Strip): L900 uses Red, Green, and Blue (RGB) LED bulbs, allowing multiple color changes. While it can only display one color at a time across the entire strip, it is suitable for basic lighting and decoration.

Tapo L920 (RGB-IC Light Strip): L920 features RGB with independent control (RGB-IC), enabling different sections of the strip to show different colors simultaneously. This allows for dynamic effects and smoother color transitions, which is ideal for more complex lighting needs.

Tapo L930 (RGBICW Light Strip): The L930 incorporates RGB-IC with added white (W) light, providing a wider range of color temperatures from cool to warm white. It is perfect for creating ambiance and high-quality lighting effects in various settings.

Q2. Can I use Tapo light strips outdoors?

A2: All Tapo light strips are designed for indoor use only.

Although the L920 and L930 models have PU coating, being exposed to the outdoor environment will shorten their lifespan and damage the controller and connector without weatherproofing.

Q3. For the Tapo L920/L930, what is the minimum segment length that can be controlled separately?

A3: Tapo 5m L920 and L930 support 50 separate color zones, so the minimum length is 10cm for each part, which consists of 3 LEDs.

Q4. How many lumens can Tapo Light Strip provide?

A4: L900-5 can provide 400lm, L920-5 can provide 550lm and L930-5 can provide 1000lm.

Note: Since the L900 and L920 don't have the white LED for relevant certification. This value is just for reference for the two models.

Q5. What's the value of CRI and color temperature for the Tapo light strip?

A5: CRI of L930 will be higher than 80; The range of the color temperature for the L930 is 2,500-6,500 K

Since the L900 and L920 don't have white LEDs, there is no such value for certification.

Q6. Why does my Tapo Light Strip LED look brighter after part of it was cut?

A6: This is a normal phenomenon for the light strips.

After you cut part of the light strip, the load of the device will be lower than the status before you cut it. Which means there are fewer LEDs in the light strips. So, for each LED bulb, it may get a little bit more current, and the LEDs will look brighter than before.

Q7. How many LED bulbs are in the 5-meter light strip?

A7: There are 30 small LEDs every meter. So if your light strip is Tapo L900-5 or Tapo L920-5, which is 5 meters long, there will be 150 small LEDs ( 5x30=150).

Q8: What should I do if the Light Strip installed with 3M adhesive easily falls off?

A8: (1) Please ensure the installation of the Light Strip on clean, smooth, and dry surfaces such as painted walls, glass, and metal. It may not adhere well to textured surfaces, rough materials, or surfaces with dust or moisture.

(2) Do not move the light strip to another place after it is attached.

(3) Provide support for the controller or use extra adhesive to secure it, preventing it from pulling down the Light Strip.

(4) Consider using additional adhesive or mounting clips for extra support.

【Sync-to-Sound feature】

Q1: Which light strips support the Sync-to-Sound feature?

A1: Currently, the L900, L920, and L930 light strips already support Sync-to-Sound.

While the KL400, KL420, and KL430 do not support this feature yet, there are plans to introduce support later in 2025.

Q2: Do Tapo light strips currently support group control for the Sync-to-Sound feature?

A2: Currently, group control for the music sync feature is not supported. However, there are plans to gradually introduce this functionality in the future to enhance the user experience.

Q3. The working mechanism of the "Sync-to-Sound".

A3: The app will collect the sound in the environment with the smartphone's microphone. Then, the APP will transform the sound to control the signal and control the strip to change the lighting effect.

Q4. The light strips blink all the time, even when there is no sound. Is it abnormal?

A4: This is normal. The light strip will play a regular loop when 'Sync-to-Sound' is enabled. After any sound is detected, it will change the color and rhythm accordingly.

By the way, the light strip is more sensitive to strong and hard-beating music.

Q5. Can I close the APP or leave it running in the background of the phone while "Sync-to-Sound" is playing?

A5: No. The 'Sync-to-Sound' will STOP working when the APP is closed or in the background because the smartphone will stop the APP from using the microphone when it is running in the background. Thus, you need to keep the APP running when using Sync-to-Sound.