Does my Omada device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
Check the compatible devices list below for your product and its firmware version. If the firmware version of your device is lower than the version listed, click the button to download the latest firmware and extra the firmware file(.bin), then follow the instructions in Step 3 to upgrade it.
EAP660 HD V1 All firmware 
EAP265 HD V1 All firmware - EAP245 V3 2.1.0 Build 20181107 and above
EAP245 V1 1.4.0 Build 180323 and above - EAP225 V3 2.2.0 Build 180411 and above
- EAP225 V2 1.4.0 Build 180323 and above
- EAP225 V1 1.4.0 Build 180323 and above
- EAP115 V4 3.1.0 Build 20180418 and above
- EAP115 V2 2.1.0 Build 20180418 and above
- EAP115 V1 2.1.0 Build 20180418 and above
- EAP110 V4 3.1.0 Build 20180418 and above
- EAP110 V2 1.3.0 Build 20180418 and above
- EAP110 V1 1.3.0 Build 20180418 and above
EAP225-Outdoor V1 1.2.0 Build 180411 and above - EAP110-Outdoor V3 3.1.0 Build 20180418 and above
EAP110-Outdoor V1 1.2.0 Build 20180418 and above 
EAP235-Wall V1 All firmware 
EAP230-Wall V1 All firmware - EAP225-Wall V2 1.1.0 Build 20181122 and above
- EAP115-Wall V1 1.2.0 Build 20180419 and above
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
