How to implement 2FA in VIGI Products

VIGI VMS , VIGI App , VIGI Config Tool
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Contents
Objective
Two-factor authentication (2FA) is a security feature that requires an additional verification step for account access. This provides enhanced security and protection for accounts and management systems, keeping unauthorized accounts from access. There are various 2FA methods, including hardware and software tokens, SMS and email verification, voice-based authentication, push notifications, etc.
Software tokens are time-based one-time passwords generated by software applications, acting as a secure 2FA method for the VIGI management system to enhance the security of your TP-Link ID.
Requirements
- VIGI VMS Cloud
Introduction
Configuration
Steps to enable 2FA for the account:
Step 1. Download Google Authenticator from the app store of your mobile phone or PC and log in with your Google account.
Step 2. Log in to VIGI VMS Cloud with your TP-Link ID.
Step 3. Go to Admin > Account > Two-Factor Authentication, enable 2FA, confirm the settings and enter the password of your TP-Link ID.
Step 4. Open Google Authenticator and scan the QR code in the pop-up window. Enter the 6-digit token shown on the App and click Submit.
Methods to disable 2FA for the account:
You can disable 2FA in two methods.
1) Via the web portal https://vms.tplinkcloud.com/
Log out your account and go to Login > Log in your account. Click the link below and you will be redirected to your email box to disable 2FA.
2) Via VIGI App
Log out your account and go to Login > Log in your account. Click the link below and you will be redirected to your email box to disable 2FA.
Conclusion
When 2FA is enabled for your TP-Link ID on VIGI VMS Cloud, you will be required to complete a two-step verification process when using the following management systems to access the account.
VMS:
- When you log in to VIGI VMS Cloud with your TP-Link ID
- When you log in to VIGI VMS Local with your TP-Link ID (The TP-Link ID is bound to VMS Local via Cloud Access.)
VIGI APP:
- When you log in to VIGI App with your TP-Link ID
- When you log in to VIGI VMS Local via VIGI App with your TP-Link ID (The TP-Link ID is bound to VMS Local via Cloud Access.)
VIGI Config Tool:
- When you add VIGI devices to VIGI VMS via VIGI Config Tool
VMS PC Client:
- When you log in to VIGI VMS PC Client with your TP-Link ID
Get to know more details of each function and configuration please go to Download Center to download the manual of your product.
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