How can I reset or reboot my Deco Whole-Home Wi-Fi System?
964419 You can conveniently reset or reboot your Deco Whole-Home Wi-Fi System physically or through the Deco app.
Reset a Deco unit:
Method 1: From the Network page in the Deco app, tap the network map first, then tap the Deco unit that you want to reset, and then tap the button in the top right corner. Click Remove to reset the Deco unit.
Method 2: Press the Reset button which on the bottom of the Deco unit for 1s to reset it.
Note:
1. If you fail to reset Deco by either removing the unit on the Deco app or pressing the reset button for one second, it's recommended to unplug the Deco unit and then plug it back, wait two minutes and then reset it again.
2. If you would like to reset all Deco units via the Deco app, it is better to remove the expansion units first and primary unit last.
Reboot your Deco unit:
Method 1: Tap the network map on the Network page of the Deco App and tap a Deco unit that you want to reboot, and then tap the button in the top right corner. Click Reboot to reboot the Deco unit.
Method 2: Unplug the Deco unit and then plug it in again to reboot it.
Reboot the whole Deco network
If you would like to reboot the whole Deco network instead of a specific Deco unit, please tap the network map on Network page then tap the icon on upper right side corner, then tap “Reboot Network”.
Is this faq useful?
Your feedback helps improve this site.
