Contact

For Private Users

Tel:

+39 02 3653 3210

Service Time:

Lun-Ven 9:00-18:00

E-mail:

support.it@tp-link.com

For Resellers Users

SMB Technical Support:

È possibile aprire un ticket al supporto tecnico dedicato

E-mail:

smb.support.it@tp-link.com

For Russian Federation Users Only

Technical Support E-mail:

support.ru@tp-link.com

Technical Support Phone (EN):

+7 (495) 228 55 60 (for Moscow and Moscow Region), 8 (800) 250-55-60 (toll-free from any region of Russia)

Service Time:

9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia

For Belarus Users Only

Tel:

+7 (495) 228 55 60 (пн - суб с 9:00 до 21:00 по мск кроме воскресений и праздников РФ) * * стоимость минуты международного звонка в соответствии с тарифом вашего оператора

E-mail:

support.ru@tp-link.com

For German speaking Users

Tel:

(+49) 0211 5447 4970 (Festnetz, deutschsprachig)

E-mail:

support.de@tp-link.com

Service Time:

Monday to Friday 9:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM

For Switzerland

Tel:

+41 41 562 7747 (German-Speaking)

E-mail:

support.ch@tp-link.com

Service Time:

Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.

For Spanish Users Only

Tel:

+34 912 000 727

Fee:

Depending on rate of different carriers

E-mail:

soporte.es@tp-link.com

Service Time:

Monday to Thursday from 9:00AM to 18:00. Fridays from 9:00AM to 17:00. August: 8:00 to 16:00. Christmas: from December 27 to January 7, 9:00 to 12:00 and 15:00 to 18:00.

Çağrı Merkezi Destek Hattı

Tel:

+90 850 72 444 88

Technical Support E-mail:

support.tr@tp-link.com

Fee:

Ücretlendirme bağlı bulunduğunuz operatöre göre değişkenlik gösterir.

Service Time:

Haftanın 7 günü, her gün 09:00 ile 24:00 saatleri arasında günlük toplamda 15 saat hizmet vermekteyiz.

For French Language Support

Tel:

Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact

Service Time:

du lundi au vendredi de 9h30 à 11h30, et de 13h30 à 16h30 (hors jours fériés)

For German Language Support

Tel:

211 5447 4970 (Festnetz, deutschsprachig)

E-mail:

support.de@tp-link.com

Service Time:

Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:00 Uhr

DEUTSCHLAND

Tel:

(+49) 0211 5447 4970 (Festnetz, deutschsprachig)

E-mail:

support.de@tp-link.com

Service Time:

• Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:30 Uhr(Außer 01. Jan, 01.Mai, 25-26.Dez.2021)

For Polish Users

Tel:

+48 (0) 801 080 618 / +48 22 360 63 63 (dla połączeń z telefonów komórkowych)

Fee:

Call to a landline, cost depends on the provider.

Service Time:

9:00AM to 7:00PM, Monday to Friday.

For UK Users

Tel:

0345 147 0017

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

*Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.

E-mail:

support.uk@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Ireland Users

Tel:

1800 851 555

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Free in Ireland (Your service provider may charge additional fees for mobile users)

Sales phone:

+353 876741318

E-mail:

support.ie@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Nederland Users Only

Tel:

+31-(0)30-6038735 (Nederlands/English)
0900-1884 (Ziggo Deco M4/Deco X20)

Fee:

lokaal tarief

E-mail:

support.nl@tp-link.com (English/Nederlands)

Service Time:

Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)

NB:

Houdt uw modelnummer bij de hand

For Portugal Users Only (Portuguese service)

Fee:

Depending on rate of different carriers, IDD.

E-mail:

suporte.pt@tp-link.com

Tel:

+351 213 470 492 (SOHO) & +351 213 470 493 (SMB)

Service Time:

9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)

Note:

If you find any difficult to contact us by phone, please use the alternative methods. E-mail address: suporte.pt@tp-link.com or the Online Form: https://www.tp-link.com/pt/support/contact-technical-support/#E-mail-Support

For French Users Only( French service)

Attention:

Vous êtes client final ou utilisateur final ?

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : https://www.tp-link.com/fr/contact

Local No.:

Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact

Service Time:

9:30AM to 16:30PM, Monday to Friday. (* Except French Bank holidays)

For Czech and Slovak Users

Local No.:

+420 212 812 622 / SK +421 233 006 532

Fee:

Depending on rate of different carriers.

Sales E-mail:

support.cz@tp-link.com

For Romania Users Only

Technical Support Phone (EN):

+40 31 101 12 90

Support E-mail:

support.ro@tp-link.com

Service Time:

10:00 to 19:30/ Mon ~Fri

FOR BELGIUM USERS

Tel:

Support téléphonique +33 1 82 88 35 40 (Telenet DecoX60)

Sales E-mail:

sales.be@tp-link.com (English Preferred)

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : https://tplinkfrance.zohodesk.com/portal/fr/home

Warranty & RMA support:

support.nl@tp-link.com (English Service)

Office Address:

Rue de Bretagne 26, 1200 Bruxelles

FOR BELGIUM USERS

Website:

tp-link.com/nl-be

Technical Support Phone (EN):

+ 31- (0) 30-6038735 (English/Dutch Service)

Sales E-mail:

sales.be@tp-link.com (English Preferred)

Technical Support E-mail:

support.nl@tp-link.com(English/Dutch Service)

Warranty & RMA support:

support.nl@tp-link.com(English/Dutch Service)

Office Address:

Bretagnestraat 26, 1200 Brussel, België

For Danish Users Only

Technical Support Phone:

+45 3110 7883
English Speaking Service, 24 hours a day, 7 days a week.
NOTE: All phone cost is only charged at standard domestic call rate by customer’s telephone company or provider.

E-mail:

support.se@tp-link.com (English service)

For Finnish Users Only

Technical Support Phone (EN):

+358291700425 English Service, 24 hours a day, 7 days a week

Fee:

Depending on rate of different carriers

E-mail:

support.se@tp-link.com (English service)

FOR GREEK USERS

Tel:

+30 210 6148834, +30 210 6148837, +30 210 8081258

Fee:

Depending on rate of different carriers, IDD.

E-mail:

support.gr@tp-link.com

Service Time:

Monday to Thursday, 09:30 - 18:00 & Friday 9:30 -17:00 (except public holidays)

For Swedish Users Only

Technical Support Phone (EN):

+46 (0) 8 718 10 88 English Service, 24 hours a day, 7 days a week

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on rate of different carriers

E-mail:

support.se@tp-link.com (English service)

Request Phone Support (SE):

Request Phone Support(SE): Currently unavailable.

For Norwegian Users Only

Technical Support Phone:

+47 334 20990 English Speaking Service, 24 hours a day, 7 days a week.

Fee:

Depending on rate of different carriers, IDD.

E-mail:

support.se@tp-link.com (English service)

Тільки для користувачів на території України

Attention:

З 5 лютого 2024р. сервісний центр по обслуговуванню продукції торгівельної марки TP-Link за адресою м. Київ, проспект Берестейський 18, буде зачинений у зв’язку з виконанням ремонтних робіт у приміщенні. У разі необхідності звернення з питань гарантійного обслуговування просимо зв’язатися з нами за телефоном (044)590-51-77 . Просимо вибачення за тимчасові незручності

Tel:

0 (800) 505-508 та (044) 590-51-14

Fee:

Free for fixed phones; depending on rate of different carriers for mobilephones.

Support E-mail:

support.ua@tp-link.com

Service Time:

10:00AM to 10:00PM, Monday to Friday.

ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

Fee for UK Users:

Free for fixed phones; depending on rate of different carriers for mobilephones.

Tel:

0 (800) 505-508

Support E-mail:

support.ua@tp-link.com

Service Time:

время работы: ПН-ПТ, с 10:00 до 22:00

CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

Tel:

06 80 021 018 (belföldről vonalas telefonszámról)
+36 1 677 7683 (vonalas és mobill készülékről és külföldről)

Fee:

belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.

E-mail:

support.hu@tp-link.com

Service Time:

munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá

For Bulgarian Users

Tel:

+359 875 355 333

Fee:

Depending on rate of different carriers

E-mail:

support.bg@tp-link.com

Service Time:

09:00 - 18:00/ M-F

FOR BALTIC USERS

Local No.:

(+371) 6765-1202 Toll free: 8000-5470

Mobile:

(+372) 609-4028 Toll free: 800-004-9096

Toll Free:

(+370) 5255-6055 Toll free: 8800-30883

Service Time:

From Monday to Friday, 10:00-18:00(local time in Baltics)

Fee:

Cost depends on rate of different carriers for operators

Technical Support E-mail:

support.baltic@tp-link.com

For Australian Users Only

Tel:

1300 87 5465 ( 1300 TP-Link )

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on 1300 policy

E-mail:

support.au@tp-link.com

Service Time:

24 hours a day, 7 days a week

For New Zealand Users only

Tel:

+64 9801 3250/ +64 0800 87 5465

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Charges depend on your telecommunications service provider's tariffs.

E-mail:

support.au@tp-link.com

For Indian Users Only (English & Hindi Service)

Toll Free:

1800-209-4168

Support E-mail:

support.in@tp-link.com

Service Time:

09:00AM to 07:00PM, Monday to Saturday.

Warranty & RMA support:

7770013083

E-mail:

rma.in@tp-link.com

Working hours:

Mon-Sat 10:00AM to 06:00PM First & Last Saturday)

For Sri Lanka Users

Toll Free:

1800-209-4168

Support E-mail:

support.in@tp-link.com

Service Time:

09:00AM to 07:00PM, Monday to Saturday.

Warranty & RMA support:

7770013083

E-mail:

rma.in@tp-link.com

Working hours:

Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)

For Taiwan Users Only

Toll Free:

0800-588-818 (Fixed Phone Only)

針對售後咨詢，聯係我們之前，請 準備好產品的型號)

Local No.:

02-2250-1070

針對售後咨詢，聯係我們之前，請 準備好產品的型號)

Local No. Fee:

Depending on rate of different carriers.

E-mail:

support.tw@tp-link.com

SMB Technical Support:

support.tw@omadanetworks.com
support.tw@vigi.com

For Indonesia Users (Layanan Bahasa)

Local No.:

1500 960

Fee:

Local rate

Service Time:

Monday to Friday, 09:00 - 16:00

E-mail:

support.id@tp-link.com

Home Support:

Note:

Please use the information below for support with consumer products, such as wireless routers, ADSL&VDSL modem&routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Warranty & RMA support:

1800 2288 87 (MON - SUN 10AM-7PM, Toll Free)

Technical Support E-mail:

support.my@tp-link.com

Service Time:

Monday-Sunday 10AM-7PM

Location:

Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur

Business Support:

Note:

Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.

Live Chat Support:

Go to Livechat menu in the top to start it

Technical Support E-mail:

omadasupport.my@tp-link.com

For users residing in Singapore

Local No.:

+65 62840493

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on rate of different carriers.

E-mail:

support.sg@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Vietnam Users Only

Local No.:

(028) 62615079

Fee:

Tùy thuộc vào cước phí của các nhà mạng khác nhau

E-mail:

support.vn@tp-link.com

Service Time:

08:30AM to 05:30PM, Monday to Saturday.

For Users of Kazakhstan

Location:

Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan

Technical Support E-mail:

support.kz@tp-link.com

Local No.:

8-800-080-9998

Technical Support Phone (EN):

+7(727)3132556, +7(727)3132781, +7(727)2207333, +7(727)2207334

Service Time:

Mon-Fri, from 08:30 to 17:30

전화 문의

Tel:

1899-1086

Service Time:

상담 시간: 평일 10:00~19:00(단, 토요일/일요일, 공휴일 휴무) 점심 시간: 12:30~13:30

For Bangladesh Users

Tel:

+8809606999645

Fee:

Depending on rate of different carriers

Service Time:

10:00AM to 6:00PM, Saturday to Thursday(6 days)

E-mail:

tp-link@excelbd.com

For Thailand Users

Tel:

(+66) 2-440-0029

Service Time:

Mon-Sat 08.30am-5.30pm

Technical Support E-mail:

support.th@tp-link.com

日本国内にて販売されている製品のお問い合わせ

Tel:

nakahama

Philteq Enterprises Incorporated

Distributor:

Philteq Enterprises Incorporated

Technical Support Phone:

(Mon-Fri: 8AM - 5PM)
+63 (02) 7090-9999 (MANILA LANDLINE),
+63-961-400-9999 (SMART),
+63-966-139-1999 (GLOBE)

Technical Support E-mail:

support@philteq.com.ph

Address:

144 N. Domingo St. corner Mayor Ignacio Santos Diaz St., Brgy. Kaunlaran, Quezon City, Metro Manila, Philippines 1111

Note:

Our distributors and support team do not offer assistance for devices purchased outside of the Philippines.

Trailblazers Solutions Inc.

Distributor:

Trailblazers Solutions Inc.

Technical Support Phone:

+63 (02) 7755-0849 (Mon-Fri: 8AM - 5PM)

Technical Support E-mail:

technicalteam@pvgi.ph

Address:

75 Mayor Ignacio Santos Diaz, Cubao, Quezon City, 1111 Metro Manila

Note:

Our distributors and support team do not offer assistance for devices purchased outside of the Philippines.

Iontech Enterprise, Inc.

Distributor:

Iontech Enterprise, Inc.

Technical Support Phone:

+63 (02) 8709-8259 (Mon-Fri: 8AM - 5PM)

E-mail:

sales@iontech-enterprise.com

Address:

#20 North Road cor. 3rd ave., Cubao, Quezon City

Note:

Our distributors and support team do not offer assistance for devices purchased outside of the Philippines.

For Hong Kong, China Users

Technical Support Phone:

(852) 3614-0210

Technical Support E-mail:

support.hk@tp-link.com

Service Time:

週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
週六, 9:00 am -12:00 pm
週日以及公共假日暫停服務

For Hong Kong, China Users

Technical Support Phone:

(852) 3614-0210

Technical Support E-mail:

support.hk@tp-link.com

Service Time:

Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed