Contact

For Private Users

Tel:

+39 02 3653 3210

Service Time:

Lun-Ven 9:00-18:00

E-mail:

support.it@tp-link.com

For Resellers Users

SMB Technical Support:

È possibile aprire un ticket al supporto tecnico dedicato

E-mail:

smb.support.it@tp-link.com

For Russian Federation Users Only

Technical Support E-mail:

support.ru@tp-link.com

Technical Support Phone (EN):

+7 (495) 228 55 60 (for Moscow and Moscow Region), 8 (800) 250-55-60 (toll-free from any region of Russia)

Service Time:

9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia

For Belarus Users Only

Tel:

+7 (495) 228 55 60 (пн - суб с 9:00 до 21:00 по мск кроме воскресений и праздников РФ) * * стоимость минуты международного звонка в соответствии с тарифом вашего оператора

E-mail:

support.ru@tp-link.com

For German speaking Users

Tel:

(+49) 021154474970 (German Service)

E-mail:

support.de@tp-link.com

Service Time:

Monday to Friday 9:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM

For Switzerland

Tel:

+41 41 562 7747 (German-Speaking)

E-mail:

support.ch@tp-link.com

Service Time:

Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.

For Spanish Users Only

Tel:

+34 912 000 727

Fee:

Depending on rate of different carriers

E-mail:

soporte.es@tp-link.com

Service Time:

Monday to Thursday from 9:00AM to 18:00. Fridays from 9:00AM to 17:00. August: 8:00 to 16:00. Christmas: from December 27 to January 7, 9:00 to 12:00 and 15:00 to 18:00.

Çağrı Merkezi Destek Hattı

Tel:

+90 850 72 444 88

Technical Support E-mail:

support.tr@tp-link.com

Fee:

Ücretlendirme bağlı bulunduğunuz operatöre göre değişkenlik gösterir.

Service Time:

Haftanın 7 günü, her gün 09:00 ile 24:00 saatleri arasında günlük toplamda 15 saat hizmet vermekteyiz.

For French Language Support

Tel:

Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact

Service Time:

du lundi au vendredi de 9h30 à 11h30, et de 13h30 à 16h30 (hors jours fériés)

For German Language Support

Tel:

211 5447 4970 (Festnetz, deutschsprachig)

E-mail:

support.de@tp-link.com

Service Time:

Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:00 Uhr

DEUTSCHLAND

Tel:

(+49) 0211 5447 4970 (Festnetz, deutschsprachig)

E-mail:

support.de@tp-link.com

Service Time:

• Montag bis Freitag von 9:00 bis 20:00, Samstag von 10:00 bis 18:30 Uhr(Außer 01. Jan, 01.Mai, 25-26.Dez.2021)

For Polish Users

Tel:

+48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)

Fee:

Call to a landline, cost depends on the provider.

Service Time:

9:00AM to 7:00PM, Monday to Friday.

For UK Users

Tel:

0345 147 0017

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

*Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.

E-mail:

support.uk@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Ireland Users

Tel:

1800 851 555

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Free in Ireland (Your service provider may charge additional fees for mobile users)

Sales phone:

+353 876741318

E-mail:

support.ie@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Nederland Users Only

Tel:

+31-(0)30-6038735 (Nederlands/English)
0900-1884 (Ziggo Deco M4/Deco X20)

Fee:

lokaal tarief

E-mail:

support.nl@tp-link.com (English/Nederlands)

Service Time:

Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)

NB:

Houdt uw modelnummer bij de hand

For Portugal Users Only (Portuguese service)

Fee:

Depending on rate of different carriers, IDD.

E-mail:

suporte.pt@tp-link.com

Tel:

+351 213 470 492 (SOHO) & +351 213 470 493 (SMB)

Service Time:

9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)

Note:

If you find any difficult to contact us by phone, please use the alternative methods. E-mail address: suporte.pt@tp-link.com or the Online Form: https://www.tp-link.com/pt/support/contact-technical-support/#E-mail-Support

For French Users Only( French service)

Attention:

Vous êtes client final ou utilisateur final ?

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : https://www.tp-link.com/fr/contact

Local No.:

+33 1 82 88 35 35

Service Time:

9:30AM to 16:30PM, Monday to Friday. (* Except French Bank holidays)

For Czech and Slovak Users

Local No.:

+420 212 812 622 / SK +421 233 006 532

Fee:

Depending on rate of different carriers.

Sales E-mail:

support.cz@tp-link.com

For Romania Users Only

Technical Support Phone (EN):

+40 31 101 12 90

Support E-mail:

support.ro@tp-link.com

Service Time:

10:00 to 19:30/ Mon ~Fri

FOR BELGIUM USERS

Tel:

Support téléphonique +33 1 82 88 35 40 (Telenet DecoX60)

Sales E-mail:

sales.be@tp-link.com (English Preferred)

E-mail:

Ouverture obligatoire d’un dossier/ticket d’assistance : https://tplinkfrance.zohodesk.com/portal/fr/home

Warranty & RMA support:

support.nl@tp-link.com (English Service)

Office Address:

Rue de Bretagne 26, 1200 Bruxelles

FOR BELGIUM USERS

Website:

tp-link.com/nl-be

Technical Support Phone (EN):

+ 31- (0) 30-6038735 (Dutch service)

Sales E-mail:

sales.be@tp-link.com (English Preferred)

Technical Support E-mail:

support.nl@tp-link.com (English/Dutch Service)

Warranty & RMA support:

support.nl@tp-link.com (English/Dutch Service)

Office Address:

Bretagnestraat 26, 1200 Brussel, België

For Danish Users Only

Technical Support Phone:

+45 3110 7883
English Speaking Service, 24 hours a day, 7 days a week.
NOTE: All phone cost is only charged at standard domestic call rate by customer’s telephone company or provider.

E-mail:

support.se@tp-link.com (English service)

For Finnish Users Only

Technical Support Phone (EN):

+358291700425 English Service, 24 hours a day, 7 days a week

Fee:

Depending on rate of different carriers

E-mail:

Only for pre-sales and after sales support

FOR GREEK USERS

Tel:

+30 210 6148834

Fee:

Depending on rate of different carriers, IDD.

E-mail:

support.gr@tp-link.com

Service Time:

Monday to Friday, 09:00 - 17:30 (except public holidays)

For Swedish Users Only

Technical Support Phone (EN):

+46 (0) 8 718 10 88 English Service, 24 hours a day, 7 days a week

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on rate of different carriers

E-mail:

support.se@tp-link.com (English service)

Request Phone Support (SE):

Request Phone Support(SE): Currently unavailable.

For Norwegian Users Only

Technical Support Phone:

+47 334 20990 Norwegian/English Service, 24 hours a day, 7 days a week.

Fee:

Depending on rate of different carriers, IDD.

E-mail:

support.se@tp-link.com (English service)

Тільки для користувачів на території України

Attention:

Starting February 5, 2024, the TP-Link service center at 18 Beresteysky Avenue, Kyiv, will be closed due to repair work on the premises. If you need to apply for warranty service, please contact us by phone (044) 590-51-77. We apologize for any inconvenience

Tel:

0 (800) 505-508

Fee:

Free for fixed phones; depending on rate of different carriers for mobilephones.

Support E-mail:

support.ua@tp-link.com

Service Time:

10:00AM to 10:00PM, Monday to Friday.

ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

Fee for UK Users:

Free for fixed phones; depending on rate of different carriers for mobilephones.

Tel:

0 (800) 505-508

Support E-mail:

support.ua@tp-link.com

Service Time:

время работы: ПН-ПТ, с 10:00 до 22:00

CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

Tel:

06 80 021 018 (belföldről vonalas telefonszámról)
+36 1 677 7683 (vonalas és mobill készülékről és külföldről)

Fee:

belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.

E-mail:

support.hu@tp-link.com

Service Time:

munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá

For Bulgarian Users

Tel:

+359 875 355 333

Fee:

Depending on rate of different carriers

E-mail:

support.bg@tp-link.com

Service Time:

09:00 - 18:00/ M-F

FOR BALTIC USERS

Local No.:

(+371) 6765-1202 Toll free: 8000-5470

Mobile:

(+372) 609-4028 Toll free: 800-004-9096

Toll Free:

(+370) 5255-6055 Toll free: 8800-30883

Service Time:

From Monday to Friday, 10:00-18:00(local time in Baltics)

Fee:

Cost depends on rate of different carriers for operators

Technical Support E-mail:

support.baltic@tp-link.com

For Australian Users Only

Tel:

1300 87 5465 ( 1300 TP-Link )

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on 1300 policy

E-mail:

support.au@tp-link.com

Service Time:

24 hours a day, 7 days a week

For New Zealand Users only

Tel:

+64 9801 3250/ +64 0800 87 5465

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Charges depend on your telecommunications service provider's tariffs.

E-mail:

support.au@tp-link.com

For Indian Users Only (English & Hindi Service)

Toll Free:

1800-209-4168

Support E-mail:

support.in@tp-link.com

Service Time:

09:00AM to 07:00PM, Monday to Saturday.

Warranty & RMA support:

7770013083

E-mail:

rma.in@tp-link.com

Working hours:

Mon-Sat 10:00AM to 06:00PM First & Last Saturday)

For Sri Lanka Users

Tel:

+86 755 26504400 (IDD & English Service)

Fee:

Depending on rate of different carriers, IDD.

Service Time:

24 hours a day, 7 days a week

E-mail:

support@tp-link.com

For Taiwan Users Only

Toll Free:

0800-588-818 (Fixed Phone Only)

針對售後咨詢，聯係我們之前，請 準備好產品的型號)

Local No.:

02-2250-1070

針對售後咨詢，聯係我們之前，請 準備好產品的型號)

Local No. Fee:

Depending on rate of different carriers.

E-mail:

support.tw@tp-link.com

For Indonesia Users (Layanan Bahasa)

Local No.:

1500 960

Fee:

Local rate

Service Time:

Monday to Friday, 09:00 - 16:00

E-mail:

support.id@tp-link.com

Home Support:

Note:

Please use the information below for support with consumer products, such as wireless routers, ADSL&VDSL modem&routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.

Warranty & RMA support:

1800 2288 87 (MON - SUN 10AM-7PM, Toll Free)

Technical Support E-mail:

support.my@tp-link.com

Service Time:

Monday-Sunday 10AM-7PM

Location:

Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur

Business Support:

Note:

Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.

Live Chat Support:

Go to Livechat menu in the top to start it

Technical Support E-mail:

omadasupport.my@tp-link.com

For users residing in Singapore

Local No.:

+65 62840493

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:

Depending on rate of different carriers.

E-mail:

support.sg@tp-link.com

Service Time:

24 hours a day, 7 days a week

For Vietnam Users Only

Local No.:

(028) 62615079

Fee:

Tùy thuộc vào cước phí của các nhà mạng khác nhau

E-mail:

support.vn@tp-link.com

Service Time:

08:30AM to 05:30PM, Monday to Saturday.

For Users of Kazakhstan

Location:

Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan

Technical Support E-mail:

support.kz@tp-link.com

Local No.:

8-800-080-9998

Technical Support Phone (EN):

+7(727)3132556, +7(727)3132781, +7(727)2207333, +7(727)2207334

Service Time:

Mon-Fri, from 08:30 to 17:30

전화: 1899-1086
상담 시간: 평일 10:00~19:00(단, 토요일/일요일, 공휴일 휴무)
점심 시간: 12:30~13:30