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Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
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For Sri Lanka Users
Toll Free:
1800-209-4168 (based in India)
Support E-mail:
support.in@tp-link.com
Service Time:
09:00AM to 07:00PM, Monday to Saturday.
Warranty & RMA support:
+91 7770013083
E-mail:
rma.in@tp-link.com
Working hours:
Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)

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