Download for M5360 V1

Feature Filter: All TroubleshootingUser Application Requirement

FAQs

• What should I do if the email shows that the link expired when I register cloud account or reset my password? 08-02-202412134
• 4G 5G Routers (Including Deco, LTE Gateway and MiFi) have no Internet due to 464XLAT technology used by some operators (e.g., Jio, Globe) 07-22-20249734
• The Weak Security and Privacy Warning on the iOS14 or iOS15 06-25-2023436466
• How to Find Out the Right SSID and Wireless Password of M5350 if the Label is Wrong 06-29-2022312148
• How to login to the 3G Mobile Wi-Fi Router's web management page 06-29-2022136460
• How to upgrade the firmware of the 3G Mobile Wi-Fi router 06-29-202278686
• How to change the wireless settings of the 3G Mobile Wi-Fi router 06-29-202272451
• How to troubleshoot when there is no internet connection using the 3G Mobile Wi-Fi router (Case 2) 06-29-202274407
• How to troubleshoot when there is no internet connection using the 3G Mobile Wi-Fi router (Case 1) 12-04-201473785
• There will be an error message when the 3G Mobile WiFi is connected to a MAC Book computer via USB cable 10-14-201444332

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

• Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
• Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. 
  How to find the hardware version on a TP-Link device
• Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
• To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
• It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
• Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

To Use Third Party Firmware In TP-Link Products

Some official firmware of TP-Link products can be replaced by the third party firmware such as DD-WRT. TP-Link is not obligated to provide any maintenance or support for it, and does not guarantee the performance and stability of third party firmware. Damage to the product as a result of using third party firmware will void the product's warranty.

Open Source Code For Programmers (GPL)

The following information is for programmers, and is unnecessary for most TP-Link home users.

The products of TP-Link partly contain software code developed by third parties, including software code subject to the GNU General Public Licence (“GPL“), Version 1/Version 2/Version 3 or GNU Lesser General Public License("LGPL"). You may use the respective software condition to following the GPL licence terms.

You can review, print and download the respective GPL licence termshere. You receive the GPL source codes of the respective software used in TP-Link products for direct download and further information, including a list of TP-Link software that contain GPL software code under GPL Code Center.

The respective programs are distributed WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the respective GNU General Public License for more details.

Apps

tpMiFi App

tpMiFi provides the easiest way to access and manage your 4G MiFi product with your iOS or Android devices.

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