Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP783

    EAP783

    BE19000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP773

    EAP773

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP690E HD

    EAP690E HD

    AXE11000 Ceiling Mount Quad-Band WiFi 6E Access Point

  • EAP683 UR

    EAP683 UR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP683 LR

    EAP683 LR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP673

    EAP673

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP670

    EAP670

    AX5400 wifi 6 access point voor plafondmontage

  • EAP655-Wall

    EAP655-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP660 HD

    EAP660 HD

    AX3600 Draadloos Dual-band Multi-gigabit Access Point Plafondmontage

  • EAP650-Wall

    EAP650-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP653

    EAP653

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP650-Outdoor

    EAP650-Outdoor

    AX3000 Indoor/Outdoor WiFi 6 Access Point

  • EAP223

    EAP223

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 Draadloos Dual-band Access Point Plafondmontage

  • EAP650

    EAP650

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP625-Outdoor HD

    EAP625-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP623-Outdoor HD

    EAP623-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP615-Wall

    EAP615-Wall

    AX1800 Wall Plate WiFi 6 Access Point

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 Indoor/Outdoor WiFi 6 Access Point

  • EAP613

    EAP613

    AX1800 Ceiling Mount WiFi 6 Access Point

  • EAP610

    EAP610

    AX1800 Draadloos Dual-band Access Point voor plafondmontage

  • EAP265 HD

    EAP265 HD

    AC1750 Draadloos MU-MIMO Gigabit Access Point Plafondmontage

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 Draadloos MU-MIMO Gigabit Access Point Wandmontage

  • EAP230-Wall

    EAP230-Wall

    Omada AC1200 Draadloos MU-MIMO Gigabit Access Point Wandmontage

  • EAP245 V3

    EAP245 V3*

    AC1750 Draadloze Dual-band Gigabit Access Point Voor Plafondmontage

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 Draadloos MU-MIMO Gigabit Indoor/Outdoor Access Point

  • EAP225 V3

    EAP225 V3*

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP110 V4

    EAP110 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    300Mbps Draadloze N Outdoor Access Point

Show All 29 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • SG6428X

    SG6428X

    Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots

  • SG6428XHP

    SG6428XHP

    Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots

  • SG6654X

    SG6654X

    Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots

  • SG6654XHP

    SG6654XHP

    Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots

  • SG2005P-PD

    SG2005P-PD

    Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out

  • TL-SX3206HPP

    TL-SX3206HPP

    JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++

  • TL-SG3428MP V2

    TL-SG3428MP V2

    JetStream 28-poorts Gigabit L2+ Managed Switch met 24 PoE+-poorten

  • TL-SX3016F

    TL-SX3016F

    JetStream 16-Port 10GE SFP+ L2+ Managed Switch

  • SG3218XP-M2

    SG3218XP-M2

    Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG3210X-M2

    SG3210X-M2

    Omada 8-Port 2.5G L2+ Managed Switch

  • TL-SX3008F

    TL-SX3008F

    JetStream 8-poorts 10GE SFP+ L2+ Managed Switch

  • TL-SG2210MP

    TL-SG2210MP

    JetStream 10-poorts Gigabit Smart-switch met 8 PoE+-poorten

  • TL-SG2218P

    TL-SG2218P

    JetStream 18-Port Gigabit Smart Switch with 16-Port PoE+

  • TL-SG2210P V3.20

    TL-SG2210P V3.20

    Gigabit Smart PoE Switch met 8 aansluitingen en 2 SFP slot

  • TL-SG2008P

    TL-SG2008P

    JetStream 8-poorts Gigabit Smart-switch met 4 PoE+-poorten

  • TL-SG2428P

    TL-SG2428P

    JetStream 28-poorts Gigabit Smart-switch met 24 PoE+-poorten

  • TL-SG2218

    TL-SG2218

    JetStream 16-poorts Gigabit Smart-switch met 2 SFP-poorten

  • TL-SG2016P

    TL-SG2016P

    JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SL2428P

    TL-SL2428P

    JetStream 24-Port 10/100Mbps + 4-Port Gigabit Smart Switch with 24-Port PoE+

  • TL-SG3210XHP-M2

    TL-SG3210XHP-M2

    JetStream 8-poorts 2.5G BASE-T en 2-poorts 10GE SFP+ Switch met L2+-beheer en 8 PoE+-poorten

  • TL-SG3452P

    TL-SG3452P

    JetStream 52-poorts Gigabit Switch met 48 PoE+-poorten en L2-beheer

  • TL-SG3452XP

    TL-SG3452XP

    JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • TL-SG3452X

    TL-SG3452X

    JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3428X

    TL-SG3428X

    JetStream 24-poorts Gigabit Switch met 4 10GE SFP+-poorten en L2+-beheer

  • TL-SG3428XF

    TL-SG3428XF

    JetStream 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG2008 V3

    TL-SG2008 V3

    JetStream 8-poorts Gigabit Smart-switch

  • TL-SG3428XMP

    TL-SG3428XMP

    JetStream 24-poorts Gigabit en 4-poorts 10GE SFP+ Switch met 24 PoE+-poorten en L2+-beheer

  • TL-SG3428XPP-M2

    TL-SG3428XPP-M2

    JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

Show All 28 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER707-M2

    ER707-M2

    Omada Multi-Gigabit VPN Router

  • ER8411

    ER8411

    Omada VPN Router with 10G Ports

  • ER7212PC

    ER7212PC

    Omada 3-in-1 Gigabit VPN Router

  • ER605

    ER605

    Omada Gigabit VPN Router

  • ER7206

    ER7206

    Omada Gigabit VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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