Kwikset Smart Lock
Smart Home
Updated 07-25-2017 06:53:34 AM
50917
50917 This Article Applies to:
How to add a Kwikset lock to the Deco network?
- Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Locks -> SmartCode 914/Smart Lock 916 (Kwikset) -> NEW DEVICE.
- Remove the cover of the lock, press Button A on the lock interior 4 times;
- Tap NEXT, the app will say Searching…
- Wait up to 60 seconds until the device is discovered. If not, tap SCAN AGAIN.
- When the device is discovered, tap NEXT and choose a location for it. Then tap DONE, and the device will list on the app.
How to reset a Kwikset lock?
- Remove the cover of lock.
- Press Button B 9 times.
- Put the cover back on the lock.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the lock / the lock is offline/unreachable
- Move the lock closer to the Deco router.
- Avoid physical obstructions and radio interference in the surrounding area.
- Reset the lock and add it again to the Deco network.
If the problem persists, please contact our technical support team.
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