HomeShield Service Update Notification
97125 HomeShield Service Update Notification
On September 12th, 2023, TP-Link will be performing a service update to our HomeShield Security suite. This update will be pushed via the cloud. This update with feature enhancements to the features in HomeShield. After this update is completed, if your Deco or Archer router is running firmware that is listed below, certain HomeShield features may not function properly. To prevent any inconvenience, we strongly recommend updating your device to its current firmware version as soon as possible.
|
Model |
Old Firmware Version |
Suggested New Firmware Version |
|
Archer AX90_V1 |
1.0.6 Build 20201020 rel.75204 and lower |
1.1.12_build_20230526 or later |
|
Archer AX73_V1 |
1.0.4 Build 20210717 rel.62921 and lower |
1.2.6_build_20230526 or later |
|
Archer AX4800_V1 |
1.0.1 Build 20210717 rel.66041 and lower |
1.2.6_Build_20230526 or later |
|
Archer AX4400_V1 |
1.0.1 Build 20210719 rel.58490 and lower |
1.2.6_build_20230526 or later |
|
Deco X20-DSL_V1 |
1.0.6 Build 20230303 Rel. 38090 and lower |
1.0.12_build_20230714 or later |
How to update your firmware:
For Archer routers:
1. Follow the FAQ below to log in to the router's web management page:
How to Upgrade the Firmware on the TP-Link Wi-Fi Routers
Go to Advanced > System > Firmware Upgrade > Online Update > Click Update.
2. If the online upgrade fails, please try to upgrade manually:
Go to Advanced > System > Firmware Upgrade > Local Update > Browse > Upload the firmware file with the .bin extension > Click Update. *note you will need to download the firmware from https://www.tp-link.com/.
For Deco:
1. Go to the Deco app > More > System > Update Deco.
2. If the online upgrade fails, please try to upgrade manually via web UI:
How to Update the Firmware of Deco (Method 2) Go to Advanced > System > Firmware Upgrade. *note you will need to download the firmware from https://www.tp-link.com/.
Is this faq useful?
Your feedback helps improve this site.
TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.