Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP110-Outdoor (EU) V3

    EAP110-Outdoor (EU) V3*

    300Mbps Wireless N Outdoor Access Point

  • EAP615-Wall

    EAP615-Wall

    AX1800 Wall Plate WiFi 6 Access Point

  • EAP690E HD

    EAP690E HD

    AXE11000 Ceiling Mount Quad-Band WiFi 6E Access Point

  • EAP613 (EU)

    EAP613 (EU)

    AX1800 Ceiling Mount WiFi 6 Access Point

  • EAP773

    EAP773

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP783

    EAP783

    BE19000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP653

    EAP653

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP772

    EAP772

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP683 UR

    EAP683 UR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP723

    EAP723

    BE3600 Ceiling Mount Wi-Fi 7 Access Point

  • EAP673

    EAP673

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP670

    EAP670

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP655-Wall (EU) V3

    EAP655-Wall (EU) V3

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP650-Outdoor

    EAP650-Outdoor

    AX3000 Indoor/Outdoor WiFi 6 Access Point

  • EAP223 (EU)

    EAP223 (EU)

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP653 UR

    EAP653 UR

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP650

    EAP650

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP245 V3

    EAP245 V3*

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP215-Bridge KIT

    EAP215-Bridge KIT

    Wireless Bridge 5 GHz 867 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP211-Bridge KIT

    EAP211-Bridge KIT

    Wireless Bridge 5 GHz 867 Mbps Indoor/Outdoor Access Point

  • EAP625-Outdoor HD

    EAP625-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP623-Outdoor HD

    EAP623-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP650-Wall

    EAP650-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP230-Wall

    EAP230-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point

  • EAP115 V4

    EAP115 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP115-Wall

    EAP115-Wall

    300Mbps Wireless N Wall-Plate Access Point

  • EAP265 HD

    EAP265 HD

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP660 HD

    EAP660 HD

    AX3600 Wireless Dual Band Multi-Gigabit Ceiling Mount Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP610

    EAP610

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP225 V3

    EAP225 V3*

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP110 V4

    EAP110 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 Indoor/Outdoor WiFi 6 Access Point

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 Wireless MU-MIMO Gigabit Outdoor Access Point

Show All 35 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • SG6654X

    SG6654X

    Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots

  • SG6428X

    SG6428X

    Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots

  • SG3218XP-M2

    SG3218XP-M2

    Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG2005P-PD

    SG2005P-PD

    Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out

  • SG6654XHP

    SG6654XHP

    Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots

  • SG3452XP V2.20

    SG3452XP V2.20

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • TL-SG3452XP

    TL-SG3452XP

    JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • SG3452P V3.30

    SG3452P V3.30

    Omada 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+

  • SG3452 V3.30

    SG3452 V3.30

    Omada 48-Port Gigabit L2+ Managed Switch with 4 SFP Slots

  • SG3428XPP-M2 V1.20

    SG3428XPP-M2 V1.20

    Omada 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • SG3428MP V6.20

    SG3428MP V6.20

    Omada 28-Port Gigabit L2+ Managed Switch with 24-Port PoE+

  • SG3428XMP V3.20

    SG3428XMP V3.20

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • SX3206HPP V1.20

    SX3206HPP V1.20

    Omada 6-Port 10GE L2+ Managed Switch with 4-Port PoE++

  • SG3210XHP-M2 V3

    SG3210XHP-M2 V3

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG2210XMP-M2

    SG2210XMP-M2

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ Smart Switch with 8-Port PoE+

  • SG2008P V3.20

    SG2008P V3.20

    Omada 8-Port Gigabit Smart Switch with 4-Port PoE+

  • SG2428P V5.20

    SG2428P V5.20

    Omada 28-Port Gigabit Smart Switch with 24-Port PoE+

  • SG3428XMPP

    SG3428XMPP

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • SG3452XMPP

    SG3452XMPP

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 40-Port PoE+ & 8-Port PoE++

  • TL-SG3452X (EU)

    TL-SG3452X (EU)

    JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG6428XHP

    SG6428XHP

    Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots

  • TL-SX3016F (EU) V3

    TL-SX3016F (EU) V3

    JetStream 16-Port 10GE SFP+ L2+ Managed Switch

  • TL-SG3428MP (EU) V3

    TL-SG3428MP (EU) V3

    JetStream 28-Port Gigabit L2+ Managed Switch with 24-Port PoE+

  • SX3016F V1.20

    SX3016F V1.20

    Omada 16-Port 10GE SFP+ L2+ Managed Switch

  • SX3008F V1.20

    SX3008F V1.20

    Omada 8-Port 10GE SFP+ L2+ Managed Switch

  • SG3428X-M2 V1.20

    SG3428X-M2 V1.20

    Omada 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3452X V1.20

    SG3452X V1.20

    Omada 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3428X V1.30

    SG3428X V1.30

    Omada 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3428XF V1.20

    SG3428XF V1.20

    Omada 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3210X-M2

    SG3210X-M2

    Omada 8-Port 2.5G L2+ Managed Switch

  • SG2218P V1.20

    SG2218P V1.20

    Omada 18-Port Gigabit Smart Switch with 16-Port PoE+

  • SG2218 V1.20

    SG2218 V1.20

    Omada 16-Port Gigabit Smart Switch with 2 SFP Slots

  • SG2016P V1.20

    SG2016P V1.20

    Omada 16-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210MP V4.20

    SG2210MP V4.20

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210P V5.20

    SG2210P V5.20

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2008 V4.20

    SG2008 V4.20

    Omada 8-Port Gigabit Smart Switch

  • TL-SX3008F

    TL-SX3008F

    JetStream 8-Port 10GE SFP+ L2+ Managed Switch

  • TL-SG3428XMP

    TL-SG3428XMP

    JetStream 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • TL-SG3428X

    TL-SG3428X

    JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3452P

    TL-SG3452P

    JetStream 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+

  • TL-SG3210XHP-M2

    TL-SG3210XHP-M2

    JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • TL-SG2218

    TL-SG2218

    JetStream 16-Port Gigabit Smart Switch with 2 SFP Slots

  • TL-SG2210MP

    TL-SG2210MP

    JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2428P

    TL-SG2428P

    JetStream 28-Port Gigabit Smart Switch with 24-Port PoE+

  • TL-SG2008P

    TL-SG2008P

    JetStream 8-Port Gigabit Smart Switch with 4-Port PoE+

  • SG3210 V3.20

    SG3210 V3.20

    Omada 8-Port Gigabit L2+ Managed Switch with 2 SFP Slots

  • TL-SG3428XF

    TL-SG3428XF

    JetStream 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG2016P

    TL-SG2016P

    JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+

  • ES205GP

    ES205GP

    Omada 5-Port Gigabit Easy Managed Switch with 4-Port PoE+

Show All 49 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER707-M2 (EU)

    ER707-M2 (EU)

    Omada Multi-Gigabit VPN Router

  • ER8411

    ER8411

    Omada VPN Router with 10G Ports

  • ER7406

    ER7406

    Omada Gigabit Rackmount/Desktop VPN Gateway

  • ER7212PC (EU) V3

    ER7212PC (EU) V3

    Omada 3-in-1 Gigabit VPN Router

  • ER605

    ER605

    Omada Gigabit VPN Router

  • ER7206

    ER7206

    Omada Gigabit VPN Router

Routers (Compatible in Controller and Standalone Modes)

  • ER706W-4G

    ER706W-4G

    Omada 4G+ Cat6 AX3000 Gigabit VPN Router

  • ER703WP-4G-Outdoor

    ER703WP-4G-Outdoor

    Omada 4G+ Cat6 AX3000 Wi-Fi 6 Outdoor/Indoor Gateway

  • ER706W

    ER706W

    Omada AX3000 Gigabit VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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