Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP615-Wall

    EAP615-Wall

    AX1800 Wall Plate WiFi 6 Access Point

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 Indoor/Outdoor WiFi 6 Access Point

  • EAP610

    EAP610

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP650-Wall

    EAP650-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP225 V3

    EAP225 V3*

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP660 HD

    EAP660 HD

    AX3600 Wireless Dual Band Multi-Gigabit Ceiling Mount Access Point

  • EAP650

    EAP650

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP670

    EAP670

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP653

    EAP653

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP623-Outdoor HD

    EAP623-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP650-Outdoor

    EAP650-Outdoor

    AX3000 Indoor/Outdoor WiFi 6 Access Point

  • EAP773 (EU)

    EAP773 (EU)

    BE11000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP783

    EAP783

    BE22000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP683 UR

    EAP683 UR

    AX6000 Ceiling Mount WiFi 6 Access Point

  • EAP655-Wall

    EAP655-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP625-Outdoor HD

    EAP625-Outdoor HD

    AX1800 Indoor/Outdoor Wi-Fi 6 Access Point

  • EAP223

    EAP223

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP215-Bridge KIT

    EAP215-Bridge KIT

    Omada Wireless Bridge 5 GHz 867 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP211-Bridge KIT

    EAP211-Bridge KIT

    Omada Wireless Bridge 5 GHz 867 Mbps Indoor/Outdoor Access Point

  • EAP115-Bridge KIT

    EAP115-Bridge KIT

    Omada Wireless Bridge 5 GHz 300 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP653 UR

    EAP653 UR

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP723

    EAP723

    BE5000 Ceiling Mount Wi-Fi 7 Access Point

  • EAP673

    EAP673

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP772

    EAP772

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP613

    EAP613

    AX1800 Ceiling Mount WiFi 6 Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP265 HD

    EAP265 HD

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP245 V3

    EAP245 V3*

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP115 V4

    EAP115 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP110 V4

    EAP110 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    300Mbps Wireless N Outdoor Access Point

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point

  • EAP230-Wall

    EAP230-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point

  • EAP225-Wall V2

    EAP225-Wall V2

    Omada AC1200 Wireless MU-MIMO Wall-Plate Access Point

  • EAP115-Wall

    EAP115-Wall

    300Mbps Wireless N Wall-Plate Access Point

Show All 36 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • TL-SG3428XF

    TL-SG3428XF

    JetStream 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG2218P

    TL-SG2218P

    JetStream 18-Port Gigabit Smart Switch with 16-Port PoE+

  • TL-SG3428X-M2

    TL-SG3428X-M2

    JetStream 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3218XP-M2

    SG3218XP-M2

    Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG2005P-PD

    SG2005P-PD

    Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out

  • SG3210X-M2

    SG3210X-M2

    Omada 8-Port 2.5G L2+ Managed Switch

  • SG6654XHP

    SG6654XHP

    Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots

  • SG6654X

    SG6654X

    Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots

  • SG6428X

    SG6428X

    Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots

  • SG6428XHP

    SG6428XHP

    Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots

  • SG2210XMP-M2

    SG2210XMP-M2

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ Smart Switch with 8-Port PoE+

  • SX3206HPP

    SX3206HPP

    Omada 6-Port 10GE L2+ Managed Switch with 4-Port PoE++

  • SG3452X

    SG3452X

    Omada 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SX6632YF

    SX6632YF

    Omada 26-Port 10G Stackable L3 Managed Aggregation Switch with 6 25G Slots

  • SG3428XMP

    SG3428XMP

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • SG3452P

    SG3452P

    Omada 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+

  • SG3428MP

    SG3428MP

    Omada 28-Port Gigabit L2+ Managed Switch with 24-Port PoE+

  • SL2428P

    SL2428P

    Omada 24-Port 10/100Mbps + 4-Port Gigabit Smart Switch with 24-Port PoE+

  • SX3016F

    SX3016F

    Omada 16-Port 10GE SFP+ L2+ Managed Switch

  • SX3008F

    SX3008F

    Omada 8-Port 10GE SFP+ L2+ Managed Switch

  • SG3428X

    SG3428X

    Omada 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3452

    SG3452

    Omada 48-Port Gigabit L2+ Managed Switch with 4 SFP Slots

  • SG3428

    SG3428

    Omada 24-Port Gigabit L2+ Managed Switch with 4 SFP Slots

  • SG2218

    SG2218

    Omada 16-Port Gigabit Smart Switch with 2 SFP Slots

  • SG2452LP

    SG2452LP

    Omada 52-Port Gigabit Smart Switch with 32-Port PoE+

  • SX3032F

    SX3032F

    Omada 32-Port 10GE SFP+ L2+ Managed Switch

  • SG3452XMPP

    SG3452XMPP

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 40-Port PoE+ & 8-Port PoE++

  • TL-SG3428X-UPS

    TL-SG3428X-UPS

    JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots and UPS Power Supply

  • SG3428XPP-M2

    SG3428XPP-M2

    Omada 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • SG3452XP

    SG3452XP

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • SG2428LP

    SG2428LP

    Omada 28-Port Gigabit Smart Switch with 24-Port PoE+

  • SG2016P

    SG2016P

    Omada 16-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210P

    SG2210P

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210MP

    SG2210MP

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2008P

    TL-SG2008P

    JetStream 8-Port Gigabit Smart Switch with 4-Port PoE+

Show All 35 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER8411

    ER8411

    Omada VPN Router with 10G Ports

  • ER7212PC

    ER7212PC

    Omada 3-in-1 Gigabit VPN Router

  • TL-ER7206

    TL-ER7206

    SafeStream Gigabit Multi-WAN VPN Router

  • ER707-M2

    ER707-M2

    Omada Multi-Gigabit VPN Router

  • ER7412-M2

    ER7412-M2

    Omada Multi-Gigabit VPN Router

  • ER605

    ER605

    Omada Gigabit VPN Router

Routers (Compatible in Controller and Standalone Modes)

  • ER706W

    ER706W

    Omada AX3000 Gigabit VPN Router

  • ER706W-4G

    ER706W-4G

    Omada 4G+ Cat6 AX3000 Gigabit VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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