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What should I do if an error occurs with the battery of the Robot Vacuum?

Troubleshooting
Updated 08-08-2023 01:20:37 AM 24759
This Article Applies to: 

If the robot vacuum or APP prompts Battery Error, please try the following steps:

1. Restart the robot vacuum.

2. The battery temperature is too high or too low. Please wait until the battery temperature changes to 0℃- 40℃ (32℉- 104℉).

If the problem still persists, please Contact Support.

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