What's the difference between the Master Administrator, Administrator and Viewer accounts in the Omada Controller?

Overview

When you are ready to add new administrators to your Omada Controller, there will be three types of account roles you choose to assign. Master Administrator, Administrator, and Viewer. The level of rights and access will be determined by the type of account role assigned to the user.

*With V5.9 and up of the Omada Controller supports customized user role settings. These 3 roles remain the default options.

When you add a new user to an Administrator or Viewer role, you could specify which sites you want them to have permission to access. These users cannot see sites beyond their assigned authorization. Their management will be limited to their access and assigned role. Master Administrator users have full access and can assign lesser roles and access.

Account Description

1) Master Administrator

This role is assigned to the user who sets up the Controller for the first time. The account’s login will be tagged as a Master Administrator account and will have full access to Controller and all sites and systems it manages.

2) Administrator account

Administrator accounts have more access than a viewer account but less than a Master Administrator account. The account cannot access the following options:

Global-View: Logs

Global-View: Settings

Site view: Transmission > Quality of Services

Site view: VPN > Wireguard

Site view: Profiles > Service Type

Site view: Services > DNS Proxy

Site view: Services > Export Data

Log out (top right corner)

3) Viewer account

Viewer accounts have the following restrictions:

No access——You cannot get to it or see anything

Site >Device Account
Wired > Internet > WAN
Wireless Networks > WLAN > AI WLAN Optimization
VPN >VPN > IPsec Failover/ SSL VPN
Services > DHCP Reservation/Dynamic DNS/SNMP
Account Settings (top right corner)

View only——You have access to it but have no permission to edit or see details of existing entries

Dashboard
Map
Devices->Device List
Insight
Logs
Tools
Report
Wired Networks->Internet->WAN mode
Wired Networks->Internet->LAN
Wireless Networks->WLAN
Network Security->ACL
Network Security->URL Filtering
Network Security->Attack Defense
Network Security->Firewall
Network Security->IP-MAC Binding
Transmission
Authentication->Portal/ MAC-Based Authentication/ RADIUS Profile/ LDAP
Services > mDNS/ UPnP/ SSH/ Reboot Schedule/ PoE Schedule/ IPTV/ Upgrade Schedule

Customized roles - Omada Controller v5.9+

After you have upgraded your Omada Controller to v5.9 or higher, you’ll be able to assign customize roles with different permissions you want a specific user to have.