Help

1. What is Tether?: Tether is an app that allows you to access your TP-Link devices on your smartphone or tablet. With Tether, you can set up an internet connection and configure a range of network settings such as access control rules and your wireless network name and password.
Tether is now available on the Apple App Store and Google Play.

2. Does Tether support my TP-Link device?

To use Tether, please make sure your device is on the compatibility list and is up-to-date with the latest firmware.

Click here to know whether your device support Tether.

The latest English language firmware is released at www.tp-link.com.

The latest regional firmware is released at the corresponding websites.

3. What if Tether fails to detect my TP-Link device on the “Device” page?

1. Make sure your device is on the compatibility list and is up-to-date with the latest firmware.

2. Make sure you are not connected to the device through a guest network.

3. Turn off the VPN software on your phone.

4. Reboot the device or restart the Tether app and try again.

4. What should I do if Tether fails to log in to my TP-Link device?

1.Make sure your device is up-to-date with the latest firmware.

2. Make sure you enter the correct username/password (admin for both by default, or your TP-Link ID if you have bound one to the device). These are the same as your login credentials for the web management page.

3. Reboot the device or restart the Tether app and try again.

4. If your device is a range extender and is assigned a static IP address, make sure the IP address is in the same subnet as your router. Call or email our Technical Support if you don’t know how to do this.

5. What should I do if I don’t receive the TP-Link ID activation email?

1. Check your Junk or Spam folders. Our activation email might be there.

2. Please use email addresses corresponding to well-known email servers only. Specialized email addresses may not receive the activation email. Supported email servers include: Gmail, Outlook, iCloud, Yahoo, Hotmail.

6. Does Tether work if my smartphone is connected to the 5GHz network of my dual-band device?: Yes. Tether works with both the 2.4GHz and 5GHz band. It does not work if you are connected to a guest network.

7. Does Tether work if my smartphone is connected to a guest network?: Sorry. Tether does not work if you are connected to a guest network. Make sure you are connected to the main network of your device before using Tether.

8. Does Tether work if I change the LAN IP of my TP-Link device?: Yes. Just be sure your smartphone is still connected to your device after you change the LAN IP.

9. I have some suggestions/questions relating to TP-Link Tether. How can I contact you?

We love your feedback, and would be happy to answer any questions you may have. You can contact us by:

1. Posting on our forum with your suggestions and questions.

2. Calling or emailing our Technical Support team.

10.What should I do if I forgot the Login Password of TP-Link Wireless Router?

1. The default Login username and password are both “admin”. If you have changed the login username and password, and unluckily forgot them, there is no way to find them. You have to reset your router to factory default and configure it as a new one.

2. Normally, press and hold the reset button for approximately 10 seconds when the device is running.

3. Release the reset button and wait for the device to reboot.

4. Make sure that the router is powered on before it restarts completely.

5. You can use the default login username and password “ admin” to Login the router via Tether.

6. Access the “System” function on Tether, you can set the new username and password there.