TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
Please direct all applications to the following email address: hr.uk@tp-link.com
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Field Application Engineer
Internet Service Provider
Field Application Engineer
TP-Link UK
Learn MoreAbout the job
We are looking for an ISP Field Application Engineer. You will be an intricate part of the ISP Team that helps build the service provider business in the UK. As market leaders in the consumer and SMB networking space, TP-LINK UK LTD is looking for a driven, dynamic, and ambitious professional to further enhance the ISP team and bring new opportunities to the business. You need to have rich experienced in with ISP/Telecom as well as a strong ISP connection in automation/networking, and be proficient in preparing solutions presenting solutions to customers.
Key Responsibilities
- Assist ISP Pre-sales Director in developing products suitable and applicable to projects.
- Demonstrate a clear understanding of client requirements, ensure all designs meet Customer’s standards.
- Identify and put together trustable solutions based on the products that the company can provide to the customers.
- Provide support to field installation and turn-up teams as networks are installed and turned-up to answer questions, modify plans, update documents.
- Work closely with the Pre-sales team, to ensure requests are completed to time frame expectations from our customers.
- Perform/coordinate onsite site-surveys for projects.
- Helping improve the technical knowledge of our ISP team, coaching them on new developments.
Desired Skills & Experience:
- Ideally degree educated, in Computing Networking/Engineering/Telecommunications or similar.
- A good understanding of testing new devices, firmware, protocols and transmission.
- Excellent knowledge of Networking Fundamentals e.g LAN/WAN.
- Excellent understanding of Wireless Standards.
- Ability to work cross-culturally and adapt to different working practices and principles.
- Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects.
- Excellent verbal and written marketing communication and presentation skills.
About TP-Link
TP-LINK is always looking for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, competitive salary, and company bonus, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.uk@tp-link.com.
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Business Development Manager - ISP (Alt Net)
Internet Service Provider
Business Development Manager - ISP (Alt Net)
TP-Link UK
Learn MoreTP-LINK UK LTD, a market leader in consumer and SMB networking solutions, is seeking an experienced and ambitious Partner Account Manager to join our growing team. In this role, you will be responsible for managing and developing relationships with key ISP (Alt Net) partners, ensuring the delivery of high-quality services, and driving revenue growth. The ideal candidate will have a strong understanding of the ISP industry, excellent communication skills, and a proven track record in account management or sales.
Task and Responsibility:
- Driving new opportunities within the ISP (Alt Net) market with a key focus on the TP-LINK Aginet range of ISP products.
- Serve as the primary point of contact for assigned ISP clients, building and maintaining strong, long-term relationships.
- Understand clients business needs and objectives and provide solutions that meet those needs.
- Regularly communicate with clients to ensure satisfaction, address concerns, and provide updates on products and services.
- Identify opportunities to upsell and cross-sell additional services and solutions to existing clients.
- Develop and implement strategic account plans to achieve sales targets and drive revenue growth.
- Collaborate with internal teams to ensure clients receive the best possible service and to identify new business opportunities.
- Prepare and deliver proposals, presentations, and contracts to clients.
- Maintain and apply up-to-date technical and commercial knowledge to strategically position our products in line with customer requirements
Desired Skills & Experience:
- Excellent written and verbal communication skills.
- Up to date knowledge of the ISP (Alt Net) Channel.
- 5+ Years of IT and/or Computer Network sales experience.
- A passion for identifying and solving customer pain points, proactively, instead of waiting for others.
- Track record of building new business in ISP space and management skills.
- Operates with a high degree of autonomy and can handle the ambiguity of a rapidly evolving workplace.
- A strong understanding of networking and/or technology as a service.
- Be able to multi-task, do market research and analyse results effectively, prioritize and influence stakeholders, understand the target market and its dynamics in detail.
- Team player with the ability to work closely with all areas of the TP-LINK business and cope well under the pressure of tight deadlines on numerous projects.
- Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stopovers.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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PR & Social Media Manager
Marketing Team
PR & Social Media Manager
TP-Link UK
Learn MoreWho We Are
TP-Link is a global leader in consumer networking and electronics, enterprise networking, security, and supporting cloud services.
Our smart networking devices connect billions of users, across enterprise and consumer, in over 170 countries with cutting-edge technologies.
We believe in harnessing the power of innovation to enrich lives around the world and TP-Link is dedicated to delivering reliable, high-performance, convenient products and services to our customers globally.
As the UK business continues to grow to meet future opportunities, we now have a need for a PR & Social Media Manager to join our UK Marketing team.
What we’re looking for
You’ll be a key player in our communication efforts across Social and PR, ensuring TP-Link reaches and engages our target audiences across both sides of our business, B2B and B2C.
Reporting to the Marketing Director, we’re looking for someone to join our trailblazing team and bring talent, expertise and innovation to our PR and Social Media activity.
Equally at home developing and implementing comprehensive PR and Social Media strategies we need someone with an understanding of modern PR, organic social, content and influencer marketing.
You will be responsible for managing our PR activity across our B2C (Tapo and Deco) and B2B (Omada and Aginet) brands, as well as overseeing the relationship with our PR Agency.
You will also take the lead in crafting and executing effective social media activity, developing new approaches that help us drive reach and engage both our B2B and B2C audiences.
Collaboration with the broader marketing team and business is vital. An affinity for technology and the importance of clear and consistent benefit-led communication will also be key.
You will need to be both strategic and tactical, able to brief agencies on quarterly plans, as well as offer agency support, when required, on product enquiries and business stories.
You will have an instinct for storytelling, be a natural writer, perhaps even have a knack for strong captions, and an eye for design.
Key Responsibilities:
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Lead the planning and execution of PR and Social Media activity to drive brand awareness and strengthen our market position. Collaborate with various marketing functions to ensure alignment and consistency in messaging.
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Agency Management: Work closely with our PR agency to achieve our objectives, overseeing the press office, ensuring timely and effective responses to media inquiries and support crisis communications when necessary.
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Measure and Analysis: Report on the effectiveness of external communications, integrating insights into marketing reports.
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Social Strategy: Lead the development and execution of a cohesive social media strategy aligned with the company’s brand vision, values, and business goals across key platforms
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Social Content Planning: Manage an organised social calendar, collaborating closely with the marketing team to plan the schedule.
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Content Creation: Manage content development by working with our internal designers to help create, write and edit all content.
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Channel Management: Manage all social media channels, ensuring consistent brand messaging and engaging content relevant to our audiences. Social channels include Linked In, Facebook, Instagram, X, TikTok and YouTube.
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Manage all Influencer marketing plans, including identification, verification, briefing, relationship management, content production, dissemination and amplification.
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Paid Social Coordination: work closely with the paid social team/agency to create content optimised for paid ads. Ensure alignment between organic and paid content strategies.
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Reporting: Regularly report on our social media performance analytics and KPIs including related owned channel data, to improve campaign efficacy, offering insights on successes and key learnings to the wider teams.
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Trends: Keep up to date with PR, content and social media trends and drive best practice execution into our plans.
Key Requirements:
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3+ years experience in PR and social media, either agency or client-side
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Experience building brands and communicating product stories through PR and social media.
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Proven track record of developing and implementing effective PR activity and Social Media campaigns.
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Experience managing agency relationships and building relationships with media and influencers.
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Strong written communication skills - a flare for good content creation and an eye for detail and design.
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Familiarity with social media channels and content management platforms and creation of impactful campaigns for diverse audiences.
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Ability to work independently, manage multiple projects, and meet deadlines.
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Expertise in monitoring and reporting on campaign performance (methodologies and technology).
Desired Competencies / Professional Attributes:
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University qualification or relevant marketing qualification in journalism, PR, social media or marketing desirable although not essential.
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Proven work experience as a PR/Social Media Manager or similar role, ideally across B2C and B2B.
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Highly organised, structured and proactive at managing tasks
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Self-motivated, can-do, positive attitude.
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Ability to work in a team and build relationships with others.
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Possessing an exceptional level of attention to detail.
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Ability to handle multiple projects at once.
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In-depth knowledge of various social media platforms, trends, and best practices.
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Desire to find and learn new tools and technology that can help in this role.
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A background in technology preferred but FMCG and/or lifestyle sectors considered.
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A genuine interest in technology, innovation and staying up to date with technology developments.
What We Offer:
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Competitive salary and benefits package
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A warm, friendly, diverse and dynamic teamwork environment
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Modern offices based in Reading’s Green Park
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Gym discount at the Gym opposite our office
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23 days holiday plus bank holidays, plus additional holiday for long service
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Company events
Job Type: Full-time, Permanent
Please direct all applications to the following email address: hr.uk@tp-link.com.
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Ecom Specialist & Visual Designer
E-com Team
Ecom Specialist & Visual Designer
TP-Link UK
Learn MoreTP-LINK UK is seeking a skilled and creative Ecom Specialist & Visual Designer to join our team, responsible for developing compelling visual strategies and design solutions for our e-commerce channels. This role involves maintaining brand consistency, optimizing campaign visuals, and enhancing product pages to improve user engagement. The ideal candidate brings experience from a leading ad agency or consumer electronics/3C company, has a strong eye for design, excellent collaboration skills. Join us to bring our brand's vision to life and captivate our audience!
Task and Responsibilities:
- Develop and execute visual design strategies for e-commerce channels, ensuring consistency and attractiveness of brand identity across all platforms.
- Participate in design for key campaign ads, continuously refining details to elevate impact.
- Provide creative support for key product websites, enhancing aesthetic appeal and user experience.
- Lead product-focused design adjustments and promotional page designs.
- Strengthen interactive website content, planning and developing engaging material.
- Edit and produce ad videos to enhance visual storytelling.
Desired Skilles & Experience
- Bachelor’s degree or higher in Art, Design, or a related field.
- Minimum of 2 year of experience in a major advertising agency or consumer electronics/3C company.
- Passionate about design with a strong aesthetic sensibility and business acumen.
- 3D rendering experience with high artistic standards and creative flair.
- Excellent skills in design tools, including Photoshop, Illustrator, and Keyshot etc.
- Ability to effectively communicate and collaborate with international team members to understand requirements and convey ideas clearly.
- Excellent teamwork skills, enthusiastic, proactive, detail-oriented, quick to learn, and responsible.
- Creativity in ideation and copywriting.
- Video rendering and motion graphics skills.
- Dynamic visual design experience.
- HTML knowledge.
About TP-LINK
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
Please direct all applications to the following email address: hr.uk@tp-link.com.
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Operation Specialist
Operation Team
Operation Specialist
TP-Link UK
Learn MoreAbout the job
We are seeking a highly organised and detail-oriented Operation Specialist to join our team. Reporting to the Operations Manager, this role is integral to supporting the sales team and working closely with both the Finance and Sales departments.
Key Responsibilities:
- Organise, archive, and maintain files for efficient and timely access
- Perform data entry and database management, focusing on accuracy and completeness.
- Handle internal and external communications, ensuring timely information flow.
- Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
- Review customer claims and collect required documentation for managerial evaluation.
- Communicate with the sales team and customers to resolve claim-related issues.
- Process and issue credit notes using the internal system
- Coordinate and organize team tasks, ensuring clear responsibilities and timely completion
- Desired Skills & Experience
Desired Skills & Experience:
- Ability to work cross-culturally and adapt to diverse work practices.
- Understanding of the business-to-business environment.
- Strong collaboration skills to coordinate with partners and departments.
- Proven ability to manage tight deadlines across multiple projects.
- Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
- Fluent in English with strong written and verbal communication skills.
- Excellent attention to detail, self-motivation, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Prior experience in a similar role is preferred.
- Strong data analysis skills, capable of formulating reasonable business strategies based on data.
- Strong team collaboration skills, able to effectively coordinate cooperation between different departments.
- Adaptability to change and the ability to respond flexibly to different business demands.
- Bachelor’s degree in any discipline.
About TP-LINK
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services
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Customer Claims Specialist
Operation Team
Customer Claims Specialist
TP-Link UK
Learn MoreAbout the job
We are seeking a full-time Customer Claim Specialist to join our team at TP-Link UK Ltd. This role reports to the operations and finance manager and is integral to the sales team, working closely with the Finance and sales teams.
Key Responsibilities
- Organise, archive, and maintain files for easy and timely access.
- Perform data entry and database management, focusing on accuracy and completeness.
- Handle internal and external communications, ensuring timely information flow.
- Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
- Review customer claims and collect required documentation for managerial evaluation.
- Communicate with the sales team and customers to resolve claim-related issues.
- Issue credit notes through the internal system.
Desired Skills & Experience
- Ability to work cross-culturally and adapt to diverse work practices.
- Understanding of the business-to-business environment.
- Strong collaboration skills to coordinate with partners and departments.
- Proven ability to manage tight deadlines across multiple projects.
- Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
- Fluent in English with strong written and verbal communication skills.
- Excellent attention to detail, self-motivation, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Prior experience in a similar role is preferred.
- Bachelor’s degree in any discipline
TP-Link is always looking for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Internal Sales Executive
Sales Department
Internal Sales Executive
TP-Link UK
Learn MoreTP-LINK UK LTD is seeking to recruit an Internal Sales Executive to develop new sales opportunities, support the B2B sales team with various projects and general customer development work. This is a great opportunity to learn and grow with a market leading networking brand in the consumer and SMB market. We are looking for a driven, dynamic and ambitious professional to further enhance our B2B sales team and prove themselves in a competitive and fast-moving sales environment, have you got what it takes?
Key Responsibilities:
• Identify and develop new sales opportunities in the B2B networking market using existing database of customers, external sources and wider sales team.
• Drive lead generation and telemarketing campaigns to support the business needs.
• Build customer profiles and record key information on CRM system through market research, customer engagement, sales team and distribution partners.
• Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer activities.
• Build a pipeline of sales opportunities and update the TP-Link management team with regular reporting on customer progress and plans.
• Once a customer is qualified and agreed with management, secure customer meetings via video call or face to face for the senior sales team to follow-up.
• Competitive market analysis and information gathering exercises.
• Clear understanding of TP-LINK sales proposition and SMB/Enterprise product solutions, and the ability to communicate them effectively to customers.
• Share new ideas with the management team on how to drive sales and improve customer engagement.
Required skills and qualifications:
• Minimum 1-2 years sales experience, ideally in IT sales but not essential
• Proven success in sales related role and examples upon request
• Highly motivated, good organisation and time management skills
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Team player and good cooperation skills
• Strong desire and ability to move up within a sales organization
• Proficiency in MS-Outlook, MS-Teams, MS-Office
TP-LINK is always on the lookout for passionate and hard-working individuals, with an appetite to succeed and a desire to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, career path, competitive salary, company bonus and benefits, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.uk@tp-link.com. -
PAM/BDM– CCTV/Security
Sales Department
PAM/BDM– CCTV/Security
TP-Link UK
Learn MoreTP-LINK UK LTD is seeking a Partner Account Manager / Business Development Manager to join our UK sales team, focusing on the CCTV/Security sectors. As a market leader in consumer and SMB networking, TP-LINK UK is looking for a driven, dynamic, and ambitious professional to enhance our team and develop new business opportunities in the South/North of England. This individual must have a strong background in developing CCTV/Security customers within the IT industry and a proven track record of success.
Key Responsibilities:
- Develop and drive TP-LINK's business within the UK CCTV/Security sectors utilizing existing customer relationships, market research, and internal data. This requires detailed planning, competitive analysis, customer profiling, and execution of comprehensive sales and marketing plans.
- Understand the CCTV/Security supply chain and identify key customers within distribution, system integrators, and end users.
- Build a strong pipeline of sales opportunities within target customers and provide regular feedback to the management team on open opportunities, forecasting, and quarterly sales plans.
- Focus on SMB/Enterprise solutions, with competency to present, train, and educate customers on TP-LINK's CCTV/Security-focused solutions. Cross-sell from competitive brands and work closely with TP-LINK's technical and marketing departments to develop tailored customer propositions.
- Identify and develop new business opportunities within existing and potential customer accounts, expanding the customer base and increasing market share in the CCTV/Security sectors.
- Build trusted relationships with key distribution partners, system integrators, and managed service providers to uncover new opportunities and manage existing customer relationships.
- Manage the end-to-end sales process from initial concept to execution, ensuring effective ROI and company expenditure management.
- Establish and maintain cross-functional relationships with all levels of customer organizations, including C-Level executives, Directors, Sales, Marketing, Purchasing, Finance, and Technical departments. Facilitate relationships between relevant TP-LINK departments and counterparts in each organization.
- Work effectively within a team environment and offer support to other areas of the business when required, including involvement in tradeshows, training activities, and customer events.
- Conduct market research and analysis to identify trends and competitive insights that can inform strategic decisions and business development initiatives.
Desired Skills and Experience:
- A Full UK driving license and flexibility to visit customers nationwide, with occasional overnight travel depending on office locations.
- Strong customer-facing skills, with the ability to lead training sessions, deliver presentations, and develop comprehensive business plans.
- 5+ years of IT product sales experience, with a proven track record of working with HMO/MDU-focused resellers and end users. Experience in the CCTV/Security sectors is highly desirable.
- A highly motivated, well-organized individual with strong attention to detail and excellent time management skills. Project management experience is desirable.
- Strong skills in market research and analysis, with the ability to generate comprehensive customer reports and competitive analysis.
- A team player who can work effectively with different departments across the TP-LINK business and thrive under pressure to meet deadlines on multiple projects.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.
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Business Development Manager - Hospitality & MDU
Sales Department
Business Development Manager - Hospitality & MDU
TP-Link UK
Learn MoreTP-LINK UK LTD is seeking to recruit a Business Development Manager who will focus on the Hospitality & MDU sector to join our UK&I sales team. As market leaders in the consumer and SMB networking space TP-LINK UK LTD is looking for a driven, dynamic and ambitious professional to further enhance our UK team and bring new opportunities to the business in the North or South of England. This individual must have a solid background in developing Hospitality and/or MDU customers in the IT industry and have a proven track record of success.
Key Responsibilities:
- Develop New Business Opportunities: Identify and pursue new business opportunities within the UK market, focusing on both the Hospitality & MDU sectors and other key target markets. Utilize market research, competitive analysis, and customer engagement strategies to drive business growth and secure new reseller partnerships.
- Account Management & Relationship Building: Manage relationships with existing Resellers, System Integrators, Managed Service Providers, and Professional Installers. Build and nurture cross-functional relationships with C-Level executives, sales, marketing, purchasing, finance, and technical teams across partner organizations.
- Drive SMB/Enterprise Networking Solution Sales: Design and execute sales strategies to promote TP-LINK’s SMB and Enterprise networking solutions. Present and educate customers on TP-LINK’s product offerings, providing tailored solutions for specific customer needs and ensuring a competitive advantage.
- Hospitality/MDU Sectors Focus: Focus on developing business in both the Hospitality and MDU sectors. In the Hospitality sector, work with Hotels, Restaurants and Catering, Entertainment and Sporting venues, Holiday Parks, and Travel & Tourism businesses.
- For the MDU sector, target Student Accomodation, Build-to-Rent, Later Living Properties, Care Homes, Property Management Firms and Housing Associations. Leverage knowledge and relationships of the hospitality supply chain and MDU industry to establish strong partnerships with distribution and associated system integrators.
- Strategic Sales Planning: Formulate and execute comprehensive sales and marketing plans. This includes customer profiling, engagement strategies and detailed sales forecasts. Develop a strong pipeline of sales opportunities and provide regular feedback to the management team on sales progress, open opportunities, and quarterly planning.
- End-to-End Sales Process Management: Manage the complete sales cycle from identifying opportunities to closing deals. This includes developing proposals, negotiating terms, and ensuring that customer requirements are met. Maintain close attention to return on investment and company resources to optimize expenditures.
- Collaborate with Internal Teams: Work closely with TP-LINK’s marketing, technical, and operations teams to ensure alignment between sales activities and company goals. Facilitate cross-departmental relationships between partners’ and TP-LINK’s corresponding teams.
- Customer Education & Support: Provide training, sales presentations, and workshops to resellers, customers, and partners to educate them on TP-LINK’s products and services. Offer ongoing support to ensure successful product implementation and to build customer loyalty.
- Event & Trade Show Participation: Represent TP-LINK at industry events, trade shows and Exhibitions. Assist in organizing and participating in training activities to drive brand awareness and foster long-term relationships with partners and customers.
- Market Research & Competitive Analysis: Stay up-to-date on market trends, competitor products, and industry developments. Use this information to adjust sales strategies, develop new business leads, and provide actionable insights for the business.
Desired Skills and Experience
- Full UK driving license, with flexibility to visit customers nationwide. This may involve occasional overnight stays, depending on customer locations.
- Strong customer-facing skills, with experience in conducting training sessions, delivering presentations, and preparing professional business plans.
- 5+ years of IT product sales experience, with a solid track record of working with or selling to Hospitality and MDU (Multi-Dwelling Unit) resellers and end users. A deep understanding of the unique needs of these sectors is highly desirable.
- Highly motivated, well-organized, detail-oriented, and adept at managing time effectively. Project management experience is a plus.
- Market research and analysis skills, with the ability to provide detailed customer reports, competitive analysis, and market insights.
- A team player, capable of collaborating with various departments across TP-LINK and working effectively under tight deadlines on multiple projects simultaneously.
- Experience in developing strong customer relationships across all levels of customer organizations, including decision-makers at C-Level, Directors, Sales, Marketing, and Technical teams.
- Knowledge of the Hospitality & MDU supply chain and industry practices, with the ability to position TP-LINK solutions effectively to meet customer needs in these sectors.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services
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Product Engineer - Consumer
Technical Team
Product Engineer - Consumer
TP-Link UK
Learn MoreWe are seeking a skilled Product Engineer _ B2C to join our team. The successful candidate will be responsible for testing products, improving product performance, and providing technical support for dedicated UK and Ireland market. The B2C products include Smart Home devices (Major), Home Wi-Fi Routers, Wi-Fi Booster Devices, Broadband Access Devices etc.
Key Responsibilities:
- Develop, improve and execute test plans and test cases.
- Report product quality assessment result through comprehensive testing and comparing with the major competitors.
- Analyse feedback and reviews from sales, business partners, and consumers and locate product issues and find bugs.
- Provide detailed reports on testing outcomes and suggest improvements.
- Adapt to different testing locations, including in the office, warehouse, house with specific testing environments, etc.
- Providing presales and aftersales technical support for sales team and externals by working with headquarter support team.
- Provide product trainings for sales, marketing, and operation teams as well as key customers.
- Provide localised go-to-marketing messages and designing ideas to drive sales.
- Any other tasks as from time to time may be assigned by the Head of Product Team.
Desired Skills & Experience
- More than 3 years working experience.
- QA/Testing experience in an ICT company, working as part of QA/Testing team
- BA degree in computer science or information technology or a combination of education and work experience
- Strong understanding of smart home and networking technologies and testing methodologies.
- Debugging skills to better inform defect logging.
- Excellent analytical, self-learning and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Driving License.
- Relevant Technology Certificates in ICT industry.
About TP-Link
TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services