Download for EAP620 HD
>How to find the hardware version on a TP-Link device
- Manual
-
- SSH Commands Guide for EAPs
- EAP620 HD_V2.8_Installation Guide
- Ceiling Mount AP(EU1_12 Languages)_Installation Guide
- Ceiling Mount AP(EU2_16 Languages)_Installation Guide
- Ceiling Mount & Desktop EAP_Overview of Regulatory Compliance
- Omada Access Point_User Guide
- Instructions for Managing the Omada EAP Networks
Controller Software
Omada_SDN_Controller_v5.14.26.1_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2024-07-10 | Language: Multi-language | File Size: 217.79 MB |
Operating System: Ubuntu 16.04/18.04/20.04/22.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.14.26.1_linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2024-07-10 | Language: Multi-language | File Size: 230.75 MB |
Operating System: Ubuntu 16.04/18.04/20.04/22.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.14.26.1_Windows |
Download | |
---|---|---|
Published Date: 2024-07-10 | Language: Multi-language | File Size: 317.68 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.14.20.9_Windows |
Download | |
---|---|---|
Published Date: 2024-05-27 | Language: Multi-language | File Size: 317.48 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.13.30.8_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2024-02-27 | Language: Multi-language | File Size: 189.79 MB |
Operating System: Ubuntu 16.04/18.04/20.04/22.04, Debian 8/9/10 |
||
As this version optimizes the WAN/LAN port configuration of Omada Gateway, it will cause some WAN ports to be enabled by default and cannot be disabled. This may result in changes to the load balance configuration, you can make the changes manually. |
Omada_SDN_Controller_v5.13.30.8_linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2024-02-27 | Language: Multi-language | File Size: 202.04 MB |
Operating System: Ubuntu 16.04/18.04/20.04/22.04, Debian 8/9/10 |
||
As this version optimizes the WAN/LAN port configuration of Omada Gateway, it will cause some WAN ports to be enabled by default and cannot be disabled. This may result in changes to the load balance configuration, you can make the changes manually. |
Omada_SDN_Controller_v5.13.30.8_Windows |
Download | |
---|---|---|
Published Date: 2024-02-05 | Language: Multi-language | File Size: 283.05 MB |
Operating System: Windows 7/8/10/11/Server |
||
As this version optimizes the WAN/LAN port configuration of Omada Gateway, it will cause some WAN ports to be enabled by default and cannot be disabled. This may result in changes to the load balance configuration, you can make the changes manually. |
Omada_SDN_Controller_v5.12.7_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2023-09-20 | Language: Multi-language | File Size: 177.25 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.12.7_linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2023-09-20 | Language: Multi-language | File Size: 192.17 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_v5.12.7_Windows |
Download | |
---|---|---|
Published Date: 2023-09-20 | Language: Multi-language | File Size: 273.17 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.9.31_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2023-03-21 | Language: Multi-language | File Size: 149.89 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.9.31_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2023-03-21 | Language: Multi-language | File Size: 164.50 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_v5.9.31_Windows |
Download | |
---|---|---|
Published Date: 2023-03-13 | Language: Multi-language | File Size: 244.50 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.9.9_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2023-02-27 | Language: Multi-language | File Size: 157.42 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_v5.9.9_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2023-02-27 | Language: Multi-language | File Size: 141.62 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.9.9_Windows |
Download | |
---|---|---|
Published Date: 2023-02-22 | Language: Multi-language | File Size: 237.42 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.8.4_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2023-01-30 | Language: Multi-language | File Size: 156.32 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_v5.8.4_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2023-01-30 | Language: Multi-language | File Size: 140.53 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.8.4_Windows |
Download | |
---|---|---|
Published Date: 2023-01-06 | Language: Multi-language | File Size: 236.31 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.7.4_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2022-11-21 | Language: Multi-language | File Size: 169.53 KB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_v5.7.4_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-11-21 | Language: Multi-language | File Size: 153.57 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_V5.7.4_Windows |
Download | |
---|---|---|
Published Date: 2022-11-21 | Language: Multi-language | File Size: 249.71 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.6.3_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-10-24 | Language: Multi-language | File Size: 132.77 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.6.3_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2022-10-24 | Language: Multi-language | File Size: 145.82 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_V5.6.3_Windows |
Download | |
---|---|---|
Published Date: 2022-09-27 | Language: Multi-language | File Size: 225.83 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.5.6_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-08-22 | Language: Multi-language | File Size: 129.65 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_v5.5.6_Linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2022-08-22 | Language: Multi-language | File Size: 142.31 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_V5.5.6_Windows |
Download | |
---|---|---|
Published Date: 2022-08-22 | Language: Multi-language | File Size: 222.32 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_V5.4.6_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-07-29 | Language: English | File Size: 127.34 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_V5.4.6_Windows |
Download | |
---|---|---|
Published Date: 2022-07-12 | Language: English | File Size: 219.97 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_V5.3.1_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-05-07 | Language: English | File Size: 130.23 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
Omada_SDN_Controller_V5.3.1_Linux_x64.tar |
Download | |
---|---|---|
Published Date: 2022-05-07 | Language: English | File Size: 138.76 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
Omada_SDN_Controller_V5.3.1_Windows |
Download | |
---|---|---|
Published Date: 2022-05-07 | Language: English | File Size: 218.75 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada Controller_V5.1.7_Windows |
Download | |
---|---|---|
Published Date: 2022-02-25 | Language: English | File Size: 215.98 MB |
Operating System: Windows 7/8/10/11/Server |
||
Omada_SDN_Controller_v5.0.30_linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2022-01-20 | Language: English | File Size: 99.19 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10, CentOS 6/7 |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Please refer to the Installation Guide for dependencies, installation methods, and notes. If you want to import backup file from controller V3.x.x old version to V5.x.x, please upgrade to v4.x.x first then upgrade to v5.x.x as a transit. |
Omada_SDN_Controller_v5.0.30_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2022-01-20 | Language: English | File Size: 97.34 MB |
Operating System: Ubuntu 16.04/18.04/20.04, Debian 8/9/10 |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Please refer to the Installation Guide for dependencies, installation methods, and notes. If you want to import backup file from controller V3.x.x old version to V5.x.x, please upgrade to v4.x.x first then upgrade to v5.x.x as a transit. |
Omada_Controller_V5.0.30_Windows |
Download | |
---|---|---|
Published Date: 2022-01-19 | Language: English | File Size: 129.86 MB |
Operating System: Windows 7/8/10/11/Server |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. If you want to import a backup file from controller V3.x.x old version to V5.x.x, please upgrade to v4.x.x first then upgrade to v5.x.x as a transit. |
Omada_SDN_Controller_V4.4.6_Linux_x64.tar |
Download | |
---|---|---|
Published Date: 2021-10-11 | Language: English | File Size: 64.02 MB |
Operating System: Ubuntu 14.04/16.04/18.04, CentOS 6.x/7.x, Debian 8/9. |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.4.6_Linux_x64.deb |
Download | |
---|---|---|
Published Date: 2021-10-11 | Language: English | File Size: 62.28 MB |
Operating System: Ubuntu 14.04/16.04/18.04, CentOS 6.x/7.x, Debian 8/9. |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada Controller_V4.4.6_Windows |
Download | |
---|---|---|
Published Date: 2021-09-28 | Language: English | File Size: 94.07 MB |
Operating System: Windows 7/8/10/Server |
||
If you are planning to upgrade to this version from an old Controller (V3.2.14 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. |
Omada_Controller_V4.4.4_Windows |
Download | |
---|---|---|
Published Date: 2021-08-13 | Language: English | File Size: 94.07 MB |
Operating System: Windows 7/8/10/Server |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.4.4_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2021-08-13 | Language: English | File Size: 62.28 MB |
Operating System: Ubuntu 14.04/16.04/18.04, CentOS 6.x/7.x, Debian 8/9. |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.4.4_linux_x64.tar |
Download | |
---|---|---|
Published Date: 2021-08-13 | Language: English | File Size: 63.90 MB |
Operating System: Ubuntu 14.04/16.04/18.04, CentOS 6.x/7.x, Debian 8/9. |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_Controller_V4.4.3_Windows |
Download | |
---|---|---|
Published Date: 2021-07-01 | Language: English | File Size: 94.06 MB |
Operating System: Windows 7/8/10/Server |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.4.3_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2021-07-01 | Language: English | File Size: 62.27 MB |
Operating System: Ubuntu 14.04/16.04/18.04, Debian 8/9 |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.4.3_linux_x64.tar.gz |
Download | |
---|---|---|
Published Date: 2021-07-01 | Language: English | File Size: 63.90 MB |
Operating System: Ubuntu 14.04/16.04/18.04, Debian 8/9, CentOS 6/7 |
||
If you are planning to upgrade to this version from an old Controller (V3.2.10 or below), please read the Omada Controller Upgrade Guide in the installation package before upgrading the controller. Some new features of the Controller require firmware upgrades to the device, the firmware for gateways will be released soon. |
Omada_SDN_Controller_V4.3.5_linux_x64.deb |
Download | |
---|---|---|
Published Date: 2021-05-07 | Language: English | File Size: 59.39 MB |
Operating System: Ubuntu 14.04/16.04/17.04/18.04/Debian |
||
If you are planning to upgrade from the old controller(v3.2.14 or below) to this version, please read the: Omada Controller Upgrade Guide Some new functions of the Controller require device firmware support, and the supporting firmware for routers and switches will be released soon. |
Omada_SDN_Controller_V4.3.5_linux_x64.tar |
Download | |
---|---|---|
Published Date: 2021-05-07 | Language: English | File Size: 60.90 MB |
Operating System: Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian. |
||
If you are planning to upgrade from the old controller(v3.2.14 or below) to this version, please read the: Omada Controller Upgrade Guide Some new functions of the Controller require device firmware support, and the supporting firmware for routers and switches will be released soon. |
Omada Discovery Utility
Omada Discovery Utility 5.2.0 |
Download | |
---|---|---|
Published Date: 2024-05-06 | Language: English | File Size: 40.04 MB |
Operating System: Windows/Mac OS/Linux |
||
New Feature/Enhancement: 1. Adapt to Omada SDN Controller v5.14.20. 2. Added support for Easy Managed Switch and OLT device identification and inform url. |
Omada Discovery Utility 5.1.1 |
Download | |
---|---|---|
Published Date: 2023-12-26 | Language: English | File Size: 40.06 MB |
Operating System: Windows/Mac OS/Linux |
||
New Feature/Enhancement: Note: |
Setup Video
-
How to Set Up the Whole Network of Gateway, Switches, and EAPs Using Omada SDN Controller
This video will demonstration how to do a full configuration with TP-Link Omada products including gateway, switches and EAPs. As an example, we are going to build the wired and wireless networks from scratch at our TP-Link Office. The setup consists of 7 steps: Step 1. Log in to the Controller Step 2. Adopt Devices Step 3. View Dashboard and Menus Step 4. Set up WAN Step 5. Set up LAN and VLANs Step 6. Set up Wi-Fi Step 7. Set up ACL
More Fold -
How to Install and Set Up Omada Software Controller
This video will show you how to install and set up the Omada Software Controller, using the Windows version for demonstration.
More Fold -
How to Adopt Omada Devices via Omada Controller
This video will show you how to adopt Omada devices and configure a gateway network via the Omada SDN Controller (Omada Software Controller is used as an example).
More Fold -
How to add devices with Zero-Touch Provisioning (ZTP) via Could-Based Controller
This video will show you How to add devices with Zero-Touch Provisioning (ZTP) via Could-Based Controller.
More Fold -
How to Monitor and Manage Devices via Omada SDN Controller
This video will show you how to monitor and manage devices via Omada SDN Controller.
More Fold -
How to Configure Schedules to Automate Network Control via Omada SDN Controller
This video shows how to configure WLAN Schedule, Port Schedule (PoE Schedule, Port Schedule), Upgrade Schedule, and Reboot Schedule to help you easily manage your network using the Omada Software Controller for demonstration.
More Fold -
How to Monitor and Manage Clients via Omada SDN Controller
This video will show you how to monitor and manage clients via Omada SDN Controller.
More Fold -
How to Check the Clients Signal Strength and Estimate the Actual Speed
This video will show you how to check the client signal strength and estimate actual network speeds.
More Fold -
How to Create User Accounts on Omada SDN Controller
This video shows how to create custom roles, local user accounts and cloud user accounts of different levels on the Omada SDN Controller.
More Fold -
How to Set Wireless SSID for Different Users via Omada SDN Controller
This video will show you how to set wireless SSIDs for different users via the Omada SDN Controller.
More Fold -
How to Configure No Authentication Portal via Omada SDN Controller
This video will show you how to configure No Authentication Portal via the Omada SDN Controller.
More Fold -
How to Configure Voucher Portal for Different Privilege Users via Omada SDN Controller
This video will show you how to configure the voucher portal for users with different privileges via the Omada Software Controller.
More Fold -
How to Use Heat Maps to Deploy Your Network via the Omada SDN Controller
This video will show you how to use heat maps to deploy your network via the Omada SDN Controller.
More Fold -
How to Configure Fast Roaming via the Omada SDN Controller
This video will show you how to configure Fast Roaming via the Omada SDN Controller.
More Fold -
How to Build an Omada Mesh Network via the Omada SDN Controller
This video will show you how to build an omada mesh network via the Omada SDN Controller.
More Fold -
How to Configure Bandwidth Control via Omada SDN Controller
This video will show you how to configure bandwidth control via Omada SDN Controller.
More Fold -
Omada SDN Video-How to configure Multi-Networks & Multi-SSIDs with TP-Link Omada SDN Products
Omada SDN Video-How to configure Multi-Networks & Multi-SSIDs with TP-Link Omada SDN Products
More Fold -
Omada SDN Video-How to configure Local User & Voucher Portal on TP-Link Omada SDN Controller
Omada SDN Video-How to configure Local User & Voucher Portal on TP-Link Omada SDN Controller
More Fold -
Omada SDN Video-How to configure Client to Site OpenVPN on TP-Link Omada SDN Controller
Omada SDN Video-How to configure Client to Site OpenVPN on TP-Link Omada SDN Controller
More Fold -
How to Set up a TP-Link EAP via Web browser
This video will demonstrate how to set up a TP-Link EAP via a web browser. The setup consists of three steps:
1. Connect the EAP to the network
2. Log into the EAP (via a wired/wireless connection)
3. Change the default SSID
This video is suitable for users with a small number (1-3) of EAPs .
More Fold
FAQs
- Getting started without an Omada Controller
- How to configure Management VLANs for Omada Switches and APs (for SOHO scenario)
- How to configure Management VLANs for Omada Switches and APs (for Business scenario)
- Basic introduction to AP Mesh and Fast Roaming
- Why my clients don't roam or connect to the nearest AP
- What can I do If Omada App can’t find my AP
- Troubleshooting for Wireless Client Cannot Access the Internet
- How to use Bonjour Related Functions of Omada AP on Omada Controller
- How to configure Lock to AP on Omada Controller
- How to Configure SSID & Client Rate Limit on Omada Controller
- Unable to connect to EAP WiFi
- How to Build a Mesh Network via Omada EAP in Controller Mode
- How to Configure your Omada EAP into a Mesh Network Using the Omada App
- How to optimize wireless performance of EAP products
- Announcement on Discontinuation of Facebook Wi-Fi
- Using Omada controller to configure multiple SSIDs with different VLANs on TP-Link Omada EAPs and Switches to work with a non-Omada gateway(Multi-Net NAT supported)
- How to use the Recovery Mode to recover the firmware for EAP
- How to Manage Omada Devices at Different Sites Using Omada SDN Controller via Port Forwarding (Controller 5.0 or Above)
- How to Manage Omada Devices at Different Sites Using Omada SDN Controller via VPN (Controller 5.0 or Above)
- What's the difference between Master Administrator, Administrator and Viewer account in Omada Controller?
- How to use the Ping tool in Omada APP
- What is 2FA and how to use it in Omada platform
- How to Configure Portal Authentication on Omada Controller
- How to configure Management VLAN in Standalone mode for EAP
- How to configure MAC filtering for EAP in Controller mode
- Configuration Guide on EAP-TLS authentication for WPA-Enterprise (with FreeRADIUS)
- How to Configure Voucher Authentication on Omada Controller
- How to use iPerf to test the speed between the EAP and the wireless client
- How to downgrade firmware of EAP if it is abnormal after the update
- How to configure the WLAN Group function on the SDN Controller(New UI)
- How to disable 5GHz WiFi for Omada EAP
- Overview of Omada EAP Power Supply
- Frequently Asked Questions about EAP Mesh Network
- What should I do when the Omada Software Controller (V4) fails to discover the devices?
- Explanation of portal authentication failure after EAP is extended with Range Extenders
- What is Fast Roaming of TP-Link Business Wi-Fi Products?
- How to configure basic wireless settings of my TP-Link EAP in Standalone mode?
- How to configure basic wireless settings of my TP-Link EAP via Omada Controller?
- Common questions about TP-Link EAP device when it’s used in home network
Apps
- Omada APP
TP-Link Omada lets you configure settings, monitor network status and manage clients, all from the convenience of a smart phone or tablet. Learn more about Compatible Devices.
Note: SDN switch/router is compatible with Omada App only in controller mode. To use Omada, please update your device's firmware to the latest version.