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FAQs

• 4G 5G Routers (Including Deco, LTE Gateway and MiFi) have no Internet due to 464XLAT technology used by some operators (e.g., Jio, Globe) 07-22-20249062
• How to Reset TP-Link Mobile Wi-Fi Devices to Factory Defaults 09-20-202358587
• The Weak Security and Privacy Warning on the iOS14 or iOS15 06-25-2023434218
• What should I do if my TP-Link Mobile Wi-Fi cannot detect SIM card? 06-20-202352882
• How to check the 4G band working on our smartphones 06-20-202379255
• How to select 4G band manually via Web interface on TP-Link Mobile Wi-Fi devices 04-18-202321083
• What should I do if my TP-Link Mobile Wi-Fi product label with default wireless password is lost or damaged? 04-07-202338362
• How to troubleshoot if there is no internet connection when using 4G Mobile Wi-Fi(Case 2) 02-13-2023254366
• How to log in the management interface of 4G LTE Mobile Wi-Fi (new logo) 10-26-2022537687
• Troubleshooting Guide of Wi-Fi disconnecting issue on TP-Link MiFi devices 08-23-2022103911
• How to access Internet via USB cable with 4G Mobile Wi-Fi 06-28-2022156096
• How to upgrade the firmware of 4G Mobile Wi-Fi 06-28-2022152202
• How to configure Data Settings of 4G Mobile Wi-Fi 06-28-2022161097
• How to troubleshoot if there is no internet connection when using 4G Mobile Wi-Fi(Case 1) 06-28-2022459958
• How to block unknown devices by tpMiFi 06-28-202266553
• How to send SMS by tpMiFi 06-28-202291176
• How to set data usage limit by tpMiFi 06-28-202263616
• How to enable data roaming of 4G LTE Mobile Wi-Fi via Phone web management interface (new logo) 06-27-202295049
• How to limit data usage of 4G LTE Mobile Wi-Fi via Phone web management interface (new logo) 06-27-2022118114
• How to upgrade the firmware of 4G LTE Mobile Wi-Fi from the screen and Phone web management interface (new logo) 06-27-2022255011
• How to block unknown devices with 4G LTE Mobile Wi-Fi via Phone web management interface (new logo) 06-27-202254553
• How to secure/change wireless network of 4G LTE Mobile Wi-Fi via Phone web management interface (new logo) 06-27-2022127788
• Why does my TP-Link Mobile Wi-Fi device run out of battery quite fast and how to fix it? 04-22-202245817
• What are the most frequent asked questions about the 4G Mobile Wi-Fi? 04-22-202285348
• Why my devices fail to detect the wireless signal of the Mobile Wi-Fi suddenly? 08-05-202182751
• What should I do if it shows “PIN Required” on screen of my 4G mobile Wi-Fi device? 08-03-202165458
• What should I do if I failed to log in on tpMiFi App? 08-21-201964785
• What should I do if PIN is required when I first connect to Mobile WiFi’s wireless network? 01-16-2018188507
• How to save power of 4G LTE Mobile Wi-Fi via Phone web management interface (new logo)? 05-23-201761366
• How to use MiFi in foreign countries? 12-02-2016157753

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

• Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
• Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. 
  ¿Cómo encontrar la versión de hardware en un dispositivo TP-Link?
• Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
• To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
• It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
• Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

Usar Firmware de Terceros en los Productos de TP-Link

TP-Link no está obligado a proporcionar el mantenimiento o soporte alguno para firmware de terceros que puedan admitir los equipamientos, ya que los mismos no garantizan el desempeño y la estabilidad del firmware de TP-Link. Los daños o mal funcionamiento del producto como resultado del uso de firmware de terceros, anulará la garantía del mismo.

Abrir el Código Fuente Para Programadores (GPL)

La siguiente información es para los programadores y no es necesaria para la mayoría de los usuarios particulares de TP-Link.

Los productos de TP-Link contienen en parte del código del software desarrollado por terceros, incluyendo el código del software sujeto a “GLP” (General Public Licence - Licencia Pública General) de GNU, Versión 1/Versión 2/Versión 3 o "LGPL" (Lesser General Public License – Licencia Pública General Reducida) de GNU. Puede usar la condición del software respectiva siguiendo los términos de la licencia de GPL.

Puede revisar, imprimir y descargar los términos respectivos de la licencia de GPL aquí. Usted recibe los códigos fuente de GPL del respectivo software utilizado en los productos de TP-Link para la descarga directa e información adicional, incluyendo una lista del software de TP-Link que contiene el código del software de GPL por el Centro de Códigos de GPL.

Los programas respectivos son distribuidos SIN NINGUNA GARANTÍA, incluso sin la garantía implícita de COMERCIABILIDAD o IDONEIDAD PARA UN PROPÓSITO PARTICULAR. Vea la Licencia Pública General respectiva de GNU para obtener más detalles.

Apps

tpMiFi App

tpMiFi provides the easiest way to access and manage your 4G MiFi product with your iOS or Android devices.

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