How to enter the BootUtil Menu to factory reset the switch with the console cable

S5500-8MHP2XF , TL-SG3428MP , T3700G-52TQ , SX3008F , SG3428MP , SG3428X , T2600G-52TS , SG3452P , T2600G-18TS , T2600G-28SQ , TL-SG3210 , TL-SG3452 , SG3210 , SG3452 , TL-SX3008F , TL-SG3210XHP-M2 , S5500-24GP4XF , TL-SG3428 , SG3428XMP , SG3428 , TL-SG3452P , TL-SG3428XMP , TL-SG3428X , T3700G-28TQ
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
TP-Link BootUtil menu enables some advanced features, such as activating the backup image, recovering the password, and factory resetting. If you forget the username or password, you can access the menu to recover the password or directly reset the switch, with the RJ45 console cable or Micro-USB console cable. In this article, we will share how to reset the switch with the BootUtil menu and Micro-USB cable.
Step 1. Connect your computer to the switch.
If your computer has a serial port (COM), please connect it to the console port (RJ45) of the switch, with the RJ45 console cable.
If you only have USB ports on your computer, you can get a USB-to-RS232 cable. You may need to install the RS232 driver for the cable, which is provided by your cable vendor.
You can also choose a Micro-USB cable that supports data transfer to connect your computer to the switch. Then for Windows computers, please click here to download and install the TP-Link USB Console Driver then continue. For Mac, please follow FAQ 3177.
Note: Compared with the RJ45 Console cable and USB-to-RS232 cable, it might be more difficult to enter the BootUtil with a Micro-USB cable. If you still cannot enter the BootUtil after several attempts, you may get a USB-to-RS232 cable.
Step 2. Install a Terminal Emulator.
If you use the console cable, you can choose the Terminal Emulator according to your custom.
Here we use the Micro-USB cable, some emulators, such as Putty or HyperTerminal, cannot support entering the BootUtil menu. We recommend “Tera Term”, which you can download and install from the official website: https://teratermproject.github.io/index-en.html
Step 3. Set parameters for console connection.
Run Tera Term or other emulators, choose the correct COM port.
Set the connection parameters as below (for Tera Term, please go to Setup --- Serial Port).
Step 4. Power On the switch to enter the BootUtil menu.
Power on the switch and keep clicking the keyboard to stop autoboot, then you will enter the BootUtil menu.
Enter the number of the corresponding feature.
To factory reset the switch, type 2 then enter.
To recover the password, type 6 then enter.
Related Articles:
What is the Console Cable and the line sequence of it?
Tìm kiếm thêm
Câu hỏi thường gặp này có hữu ích không?
Phản hồi của bạn giúp cải thiện trang web này.
Mối quan tâm của bạn với bài viết này là gì?
- Không hài lòng với sản phẩm
- Quá phức tạp
- Tiêu đề khó hiểu
- Không áp dụng cho tôi
- Quá mơ hồ
- Khác
Cảm ơn
Chúng tôi đánh giá cao phản hồi của bạn.
Nhấp vàođây để liên hệ với bộ phận hỗ trợ kỹ thuật của TP-Link.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
Basic Cookies
Những cookie này cần thiết để trang web hoạt động và không thể tắt trong hệ thống của bạn.
TP-Link
SESSION, JSESSIONID, accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Zendesk
OptanonConsent, __cf_bm, __cfruid, _cfuvid, _help_center_session, _pendo___sg__.<container-id>, _pendo_meta.<container-id>, _pendo_visitorId.<container-id>, _zendesk_authenticated, _zendesk_cookie, _zendesk_session, _zendesk_shared_session, ajs_anonymous_id, cf_clearance
Analysis and Marketing Cookies
Cookie phân tích cho phép chúng tôi phân tích các hoạt động của bạn trên trang web của chúng tôi nhằm cải thiện và điều chỉnh chức năng trang web của chúng tôi.
Các cookie tiếp thị có thể được các đối tác quảng cáo của chúng tôi thiết lập thông qua trang web của chúng tôi để tạo hồ sơ về sở thích của bạn và hiển thị cho bạn các quảng cáo có liên quan trên các trang web khác.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au