Dear Customers,
Thank you very much for purchasing TP-Link products. In order to protect your rights and interests, please read the following Warranty Policy carefully.
- Limited Warranty
- Warranty Period
- Replacement Procedure
- Appendix
Limited Warranty
TP-Link USA CORPORATION (“TP-Link USA”) provides a limited warranty on all eligible TP-Link products purchased in the U.S. The limited warranty covers failures due to defects in material or workmanship on devices, antennas, and accessories*. Packaging, software products, and technical data are not covered under the limited warranty. The limited warranty is only applicable to the original purchaser of the product. Proof of purchase and a complete product serial number are required to receive any services guaranteed as part of the limited warranty. The maximum liability of TP-Link USA is equal to, and no higher than, the product's purchased price.
The limited warranty does not apply to refurbished and reselling products.
TP-Link USA does not provide refunds under the limited warranty in any conditions. If the returned product is discontinued, TP-Link will replace it with a product of equivalent value and features.
Click here to view "Conditions that Disqualify Product from Warranty"
*Accessories: Please refer to TP-Link SOHO Accessories and TP-Link SMB Accessories in Warranty Period.
Warranty Period
For the warranty period of products purchased before January 1, 2016, please click on the link below.
Close
| Wireless LAN |
| Wireless Router |
| Archer C7 |
TL-WDR4300 |
TL-WDR3600 |
| TL-WDR3500 |
TL-WR2543ND |
TL-WR1043ND |
| TL-WR1042ND |
TL-WR941ND |
TL-WR940N |
| TL-WR843ND |
TL-WR842ND |
TL-WR841N(D) |
| TL-WR841HP |
TL-WR840N |
TL-WR743ND |
| TL-WR741ND |
TL-WR740N |
TL-WR720N |
| TL-WR710N |
TL-WR702N |
TL-WR700N |
| TL-WR642G |
TL-WR543G |
TL-WR542G |
| TL-WR541G |
TL-WR340G(D) |
Archer C20i |
| Archer C8 |
Archer C2 |
Archer C5 |
| Archer C9 |
|
|
| Wireless AP |
| TL-WA901ND |
TL-WA801ND |
TL-WA701ND |
| TL-WA850RE |
TL-WA830RE |
TL-WA750RE |
| TL-WA730RE |
TL-WA890EA |
TL-WA7510N |
| TL-WA7210N |
TL-WA5210G |
TL-WA5110G |
| TL-WA500G |
TL-WA501G |
TL-WA854RE |
| TL-WA860RE |
CPE510 |
CPE210 |
| RE200 |
RE210 |
|
| Wireless Adapter |
| TL-WDN4800 |
TL-WDN3800 |
TL-WDN3200 |
| TL-WN951N |
TL-WN881ND |
TL-WN861N |
| TL-WN851N(D) |
TL-WN823N |
TL-WN822N |
| TL-WN821N(C) |
TL-WN8200ND |
TL-WN781ND |
| TL-WN751ND |
TL-WN727N |
TL-WN725N |
| TL-WN723N |
TL-WN722N(C) |
TL-WN721N(C) |
| TL-WN7200ND |
TL-WN422G(C) |
TL-WN350G(D) |
| TL-WN321G |
TL-WN310G |
TL-WN2581ND |
| UC100 |
TL-WDN4200 |
Archer T4U |
| Archer T2U |
Archer T2UH |
Archer T4UH |
| Archer T8E |
Archer T9E |
|
| 3G Mobile Wifi |
| M5350 |
| USB Hub |
| UH700 |
UH720 |
|
| 3G Router |
| TL-MR3020 |
TL-MR3420 |
TL-MR3220 |
| TL-MR3040 |
|
|
| ADSL |
| ADSL Modem & Modem Router |
| TD-8840T |
TD-8817 |
TD-8816 |
| ADSL Wireless Modem Router |
| Archer D2 |
Archer D7 |
Archer D9 |
| TD-VG3631 |
TD-W8980 |
TD-W8970 |
| TD-W8968 |
TD-W8961ND |
TD-W8960N |
| TD-W8951ND |
TD-W8950ND |
TD-W8901G |
| TD-W8101G |
|
|
| Powerline Adapter |
| AV200 Powerline |
| TL-PA2010KIT |
TL-PA2010 |
TL-PA211KIT |
| TL-PA211 |
TL-PA210KIT |
TL-PA210 |
| AV200 Wireless N |
| TL-WPA281KIT |
TL-WPA281 |
TL-WPA271KIT |
| TL-WPA271 |
|
|
| AV500 Powerline |
| TL-PA511KIT |
TL-PA511 |
TL-PA4010KIT |
| TL-PA4010 |
TL-PA411KIT |
TL-PA411 |
| TL-WPA4220KIT |
TL-WPA4220 |
TL-WPA4220NET |
| AV600 Powerline |
| TL-PA6010KIT |
| SOHO Router |
| TL-R402M |
TL-R460 |
TL-R860 |
| SOHO Switch |
| Gigabit Switch |
| TL-SG1008D |
TL-SG1005D |
|
| Fast Ethernet Switch |
| TL-SF1016D |
TL-SF1008D |
TL-SF1005D |
| PoE |
| TL-PoE150S |
TL-PoE10R |
TL-PoE200 |
| Network Adapter & 56K Modem |
| Gigabit Ethernet Adapter |
| TG-3468 |
TG-3269 |
|
| Fast Ethernet Adapter |
| TF-3239D(L) |
TF-3200 |
|
| 56K Modem |
| TM-IP5600 |
Close
Close
| Managed Switch |
| L3 Managed Switch |
| T3700G-28TQ |
| L2 Managed Switch |
| TL-SG5428 |
TL-SL5428 |
TL-SL5428E |
| TL-SG5412F |
TL-SL3452 |
TL-SL3428 |
| TL-SG3424P |
TL-SG3424 |
TL-SG3216 |
| TL-SG3210 |
|
|
| Smart Switch |
| TL-SG2452 |
TL-SL2428 |
TL-SG2424 |
| TL-SG2424P |
TL-SL2218 |
TL-SG2216 |
| TL-SL2210 |
TL-SL2452 |
TL-SG2210P |
| Web Smart Switch |
| TL-SL2452WEB |
TL-SL2428WEB |
TL-SG2224WEB |
| TL-SL2218WEB |
TL-SG2216WEB |
TL-SL2210WEB |
| Easy Smart Switch |
| TL-SG105E |
TL-SG108E |
TL-SG1016DE |
| TL-SG1024DE |
|
|
| Unmanaged Rack Mount Switch |
| Gigabit Switch |
| TL-SG1048 |
TL-SG1008P |
TL-SG1024D |
| TL-SG1024 |
TL-SG1016D |
TL-SG1008 |
| TL-SG1016 |
TL-SG1008PE |
|
| 10/100Mbps Switch |
| TL-SF1048 |
TL-SF1024 |
TL-SF1024D |
| TL-SF1016DS |
TL-SF1016 |
|
| Gigabit Uplink Switch |
| TL-SL1226 |
TL-SL1351 |
|
| Desktop Switch |
| TL-SG105 |
TL-SG108 |
TL-SF1008P |
| SMB Router |
| TL-ER6120 |
TL-ER6020 |
TL-ER5120 |
| TL-ER604W |
TL-R600VPN |
TL-R4299G |
| TL-R480T+ |
TL-R470T+ |
|
Close
Close
| IP Camera |
| Wired IP Camera |
| TL-SC3430 |
TL-SC3230 |
TL-SC3171 |
| TL-SC3130 |
TL-SC2020 |
|
| Wireless IP Camera |
| TL-SC4171G |
TL-SC3430N |
TL-SC3230N |
| TL-SC3171G |
TL-SC3130G |
TL-SC2020N |
| |
| |
|
|
| Print Server |
| Wired Print Server |
| TL-PS110U |
TL-PS110P |
|
| MFP Print Server |
| TL-PS310U |
| Wireless Print Server |
| TL-WPS510U |
| Antenna & Accessories |
| Omi-directional Antenna |
| TL-ANT2403N |
TL-ANT2405C(L) |
TL-ANT2408C(L) |
| TL-ANT2412D |
TL-ANT2415D |
|
| Directional Antenna |
| TL-ANT5830B |
TL-ANT5823B |
TL-ANT2424B |
| TL-ANT2414A |
TL-ANT2414B |
TL-ANT2409A |
| TL-ANT2409B |
TL-ANT2406A |
|
| Accessories |
| TL-ANT24EC3S |
TL-ANT24EC5S |
TL-ANT24EC6N |
| TL-ANT24EC12N |
TL-ANT24PT |
TL-ANT24PT3 |
| TL-ANT24SP |
TL-ANT200PT |
|
| Media Converter & Module |
| Media Converter |
| MC100CM |
MC200CM |
MC110CS |
| MC210CS |
MC111CS |
MC112CS |
| MC220L |
TL-MC1400 |
|
| Module |
| TL-SM221A |
TL-SM221B |
TL-SM321A |
| TL-SM321B |
TL-SM311LM |
TL-SM311LS |
| TX432 |
| SFP+ Cable |
| TXC432-CU1M |
TXC432-CU3M |
|
| SFP+ LC Transceiver |
| TXM431-SR |
TXM431-LR |
|
Close
As of January 1, 2016, TP-Link USA will provide a 2-Year warranty on our SOHO class products and a Limited Lifetime Warranty on our SMB class products.
Close
| Wireless LAN |
| 802.11ad Tri Band Wireless Router |
| Talon AD7200 |
| 802.11ac Tri Band Wireless Router |
| Archer C3200 |
Archer C5400 |
|
| 802.11ac Dual Band Wireless Router |
| Archer C2600 |
Touch P5 |
Archer C1900 |
| Archer C9 |
Archer C8 |
Archer C7 |
| Archer C5 |
Archer C50 |
Archer C2 |
| Archer C3150 |
TGR1900BLK |
TGR1900BLU |
| Archer C1200 |
Archer C59 |
|
| 802.11ac Dual Band Wireless Adapter |
| Archer T9E |
Archer T8E |
Archer T6E |
| Archer T4UH |
Archer T4U |
Archer T2UH |
| Archer T2U |
Archer T1U |
Archer T9UH |
| 2.4G/5Ghz Dual band Wireless Gigabit Router |
| TL-WDR4300 |
TL-WDR3600 |
|
| 2.4G/5Ghz Wireless Dual band Router |
| TL-WDR3500 |
| 2.4G/5Ghz Dual band Wireless Adapter |
| TL-WDN4800 |
TL-WDN4200 |
TL-WDN3200 |
| N Wireless Router |
| TL-WR1043ND |
TL-WR940N |
TL-WR941ND_V6 |
| TL-WR840N |
TL-WR841N |
TL-WR841ND |
| TL-WR740N |
TL-WR741ND |
|
| Mini Pocket Wireless Router |
| TL-WR902AC |
TL-WR810N |
TL-WR802N |
| TL-WR710N |
TL-WR700N |
TL-WR702N |
| High Power Wireless Router |
| TL-WR841HP |
| Wireless Access Point |
| TL-WA901ND |
TL-WA801ND |
TL-WA701ND |
| AP500 |
AP300 |
|
| Wireless Range Extender -- Powerline Edition |
| TL-WPA8630 KIT |
TL-WPA4530 KIT |
TL-WPA4530 |
| TL-WPA4226 KIT |
TL-WPA4220NET |
TL-WPA4220KIT |
| TL-WPA4220 |
| Wireless Range Extender |
| RE590T |
RE580D |
RE450 |
| RE355 |
RE210 |
RE200 |
| TL-WA855RE |
TL-WA860RE |
TL-WA850RE |
| TL-WA854RE |
TL-WA830RE |
RE380D |
| RE350K |
RE350 |
RE270K |
| Wireless USB Adapter |
| TL-WN821N |
TL-WN823N |
TL-WN727N |
| TL-WN723N |
TL-WN725N |
|
| Wireless USB Adapter (High Gain) |
| TL-WN822N |
TL-WN722N |
|
| Wireless PCI Adapter |
| TL-WN951N |
TL-WN851ND |
TL-WN751ND |
| Wireless PCI Express Adapter |
| TL-WN881ND |
TL-WN781ND |
|
| High Power Wireless Adapter |
| TL-WN8200ND |
TL-WN7200ND |
|
| 3G |
| 3G Wireless Router |
| TL-MR3420 |
TL-MR3220 |
|
| Mini Pocket 3G Wireless Router |
| TL-MR3040 |
TL-MR3020 |
|
| ADSL |
| ADSL2+ Modem |
| TD-8616 |
| ADSL2+ Router |
| TD-8816 |
TD-8817 |
|
| Wireless ADSL2+ Router |
| TD-W8951ND |
TD-W8960N |
TD-W8968 |
| TD-W8970 |
TD-W8980 |
Archer D9 |
| Archer D7 |
| Cable Modem / Router |
| Archer CR700 |
TC-7610 |
TC-7620 |
| TC-W7960 |
|
|
| Powerline Communication |
| Powerline Ethernet Adapter |
| TL-PA2010KIT |
TL-PA4010 |
TL-PA4010KIT |
| TL-PA4010 TKIT |
TL-PA4020 |
TL-PA4026 KIT |
| TL-PA4016P KIT |
TL-PA4020P KIT |
TL-PA4020P TKIT |
| TL-PA6010KIT |
TL-PA7020 KIT |
TL-PA7020 |
| TL-PA8010 KIT |
TL-PA8010 |
TL-PA8030P KIT |
| TL-PA8010P KIT |
TL-WPA8730 KIT |
TL-WPA8630P KIT |
| TL-WPA8630 |
TL-PA4010P KIT |
TL-PA9020P KIT |
| Smart Plug |
| HS100 |
HS110 |
HS110 Kit |
| HS200 |
|
|
| Surveillance Camera |
| TL-NC200 |
TL-NC220 |
TL-NC230 |
| TL-NC250 |
TL-NC450 |
|
| Smart Bulb |
| LB100 |
LB110 |
LB120 |
| LB130 |
|
|
| Router |
| SOHO Broadband Router |
| TL-R402M |
TL-R860 |
|
| Switch |
| Unmanaged Pure-Gigabit Switch |
| TL-SG1005D |
TL-SG1008D |
|
| Unmanaged 10/100M Switch |
| TL-SF1005D |
TL-SF1008D |
TL-SF1016D |
| TL-SF1024M |
| Network Adapter |
| Gigabit Network Interface Card |
| TG-3468 |
TG-3269 |
|
| 10/100M Network Interface Card |
| TF-3239DL |
TF-3200 |
|
Close
Close
| Power Bank |
1 year |
| TL-PB15600 |
|
| TL-PB10400 |
|
| TL-PB5200 |
|
| TL-PB2600 |
|
| TL-PBG6700 |
|
| PB50 |
|
| TL-PBG13400 |
|
| TL-PBG3350 |
|
| TL-PBB10000 |
|
| TL-PBB6000 |
|
| TL-PBB3000 |
|
| Print Server |
1-year |
| TL-PS110P |
|
| TL-PS110U |
|
| TL-PS310U |
|
| TL-WPS510U |
|
| Wireless Antennas |
2-year |
| TL-ANT2405CL |
|
| TL-ANT2408CL |
|
| TL-ANT2405C |
|
| TL-ANT2408C |
|
| TL-ANT2409A |
|
| USB Hub |
2-year |
| UH720 |
|
| UH700 |
|
| UH400 |
|
| Bluetooth Speaker & Music Receiver |
2-year |
| HA100 |
|
| BS1001 |
|
| USB 3.0 to Gigabit Ethernet Adapter |
2-year |
| TL-UE300 |
|
| UE200 |
|
| UE330 |
|
| Apple MFi Lightning to USB Cable |
1-year |
| TL-AC210 |
|
| TL-AC220 |
|
| TL-AC210M |
|
| USB Charger |
1-year |
| UP220 |
|
| UP525 |
|
| UP540 |
|
| USB Car Charger |
1-year |
| CP220 |
|
| CP230 |
|
| USB-C to USB 3.0 Adapter |
1-year |
| UC400 |
|
| Ethernet Cable |
1-year |
| TL-EC515EF |
|
| TL-EC525EF |
|
| TL-EC550EF |
|
| TL-EC5100EF |
|
Close
Close
| Ceiling Access Point |
| EAP220 |
EAP120 |
EAP110 |
| EAP330 |
EAP320 |
EAP115 |
| Router |
| Multi-Wan Router |
| TL-R470T+ |
TL-R480T+ |
TL-ER5120 |
| VPN Router |
| TL-R600VPN |
TL-ER604W |
TL-ER6020 |
| TL-ER6120 |
| Switch |
| L3 Managed Switch |
| T3700G-28TQ |
T2700G-28TQ |
T2700G-28TQ-L1000 |
| L2 Management Switch |
| TL-SG5428 |
TL-SL5428E |
TL-SG5412F |
| L2 Lite Management Switch |
| TL-SG3210 |
TL-SG3216 |
T2600G-52TS |
| T2600G-28TS |
TL-SG3424 |
TL-SL3428 |
| TL-SL3452 |
| Smart Switch |
| TL-SG2008 |
TL-SG2216 |
T1600G-28TS |
| T1600G-52TS |
TL-SG2452 |
TL-SL2210 |
| TL-SL2218 |
TL-SL2452 |
T1700G-28TQ |
| T1700X-16TS |
|
|
| Easy Smart Switch |
| TL-SG105E |
TL-SG108E |
TL-SG1016DE |
| TL-SG1024DE |
| Unmanaged Pure-Gigabit Switch |
| TL-SG105 |
TL-SG108 |
TL-SG1016D |
| TL-SG1024D |
TL-SG1008 |
TL-SG1016 |
| TL-SG1024 |
TL-SG1048 |
|
| Unmanaged Gigabit-Uplink Switch |
| TL-SL1226 |
| Unmanaged 10/100M Switch |
| TL-SF1016DS |
TL-SF1024D |
TL-SF1016 |
| TL-SF1024 |
TL-SF1048 |
|
| PoE (Power Over Ethernet) |
| T1600G-52PS |
T1600G-28PS |
T1500-28PCT |
| TL-SG3424P |
TL-SG2424P |
TL-SG2210P |
| TL-SG1008PE |
TL-SG1008P |
TL-SF1008P |
| TL-SG108PE |
|
|
Close
Close
| Switch Accessories |
|
| Media Converters |
2 year |
| MC100CM |
|
| MC110CS |
|
| MC111CS |
|
| MC112CS |
|
| MC200CM |
|
| MC210CS |
|
| MC220L |
|
| SFP+/SFP Module |
2 year |
| TL-SM311LM |
|
| TL-SM311LS |
|
| TL-SM321A |
|
| TL-SM321B |
|
| TX432 |
|
| TXM431-LR |
|
| TXM431-SR |
|
| TL-MC1400 |
|
| Power Over Ethernet Adapter |
2 year |
| TL-POE10R |
|
| TL-POE150S |
|
| TL-POE200 |
|
| Power Supply Module |
2 year |
| PSM150-AC |
|
| RPS2 |
|
| RPS150 |
|
| SFP+/SFP Cable |
1 year |
| TXC432-CU1M |
|
| TXC432-CU3M |
|
| Outdoor Antennas |
|
| Outdoor Antennas |
2 year |
| TL-ANT2409B |
|
| TL-ANT2414A |
|
| TL-ANT2414B |
|
| TL-ANT2412D |
|
| TL-ANT2415D |
|
| TL-ANT2424B |
|
| TL-ANT2424MD |
|
| TL-ANT5823B |
|
| TL-ANT5830B |
|
| TL-ANT5830MD |
|
| Antenna Accessories |
1 year |
| TL-ANT24EC3S |
|
| TL-ANT24EC5S |
|
| TL-ANT24EC6N |
|
| TL-ANT24EC12N |
|
| TL-ANT24PT3 |
|
| TL-ANT200PT |
|
| TL-ANT24SP |
|
Close
Close
| Outdoor High Power Wireless Access Point |
| CPE510 |
CPE210 |
TL-WA7510N |
| TL-WA7210N |
TL-WA5210G |
WBS510 |
| WBS210 |
|
|
Close
*Limited Lifetime Warranty:
1. Products with Limited Lifetime Warranty are covered as long as the original purchaser owns the product, and for discontinued products, the Limited Lifetime Warranty will be limited to five (5) years from the end of sale date.
2. TP-Link USA will honor the Limited Lifetime Warranty for all SMB products purchased after January 1, 2016.
3. Internal fans and internal power supplies are covered under the Limited Lifetime Warranty. External power supplies, modules, and other accessories may be covered under a different warranty coverage than the host device. Please refer to TP-Link SMB Accessories for more information.
Close
| The end of sale date: 7/1/2016 |
| TL-SL5428E |
TL-SL3428 |
TL-SG2452 |
| TL-SL2218 |
TL-SL2452 |
TL-SG2424P |
| TL-SG2424 |
TL-SL1351 |
TL-SL2452WEB |
| TL-SG3109 |
TL-SL2428WEB |
TL-SG3424 |
| TL-SL2428 |
|
|
Close
Replacement Procedure
Express Replacement
If you experience product defects within online/retail store warranty period (Please check with the specific retail/online stores for exchange policy), please First contact the online/retail store where you originally purchased the product(s) for replacement.
Normal Replacement
If your product(s) no long qualify under the online/retail store’s replacement policy, you may process it through TP-Link USA's RMA program by following the steps below.
Click here to view detailed procedures for Common Service
Close
Common Service
Procedures in Brief:
Procedures in Detail
- Step 1) Contact us through our Toll-Free Technical Support Line, for SMB, SMB Accessories and Outdoor: 1-844-2TP-4SMB, and for SOHO and SOHO Accessories: 1-866-225-8139, and a representative will help you via remote troubleshooting. If the product is found to be defective, the representative will provide you with an RMA number. The following information might be required:
- Model Number
- Serial Number
- Proof of purchase
- Your name, contact number and shipping address for replacement
- Step 2) A confirmation email will be sent from TP-Link USA.
-
Step 3) Send the defective product and a copy of the proof of purchase along with the RMA number to TP-Link USA. Customer and TP-Link USA are responsible to their one-way shipping fee. The ship-to information is,
TP-Link RMA Department
975 Overland Ct.
San Dimas, CA 91773
-
Step 4) Once the defective product is received, TP-Link USA will send a replacement and inform the customer of the tracking number. The warranty period shall not be extended and is to be calculated from the product's original purchasing date.
Close
Click here to view detailed procedures for Advanced Service
Close
| Shipping Service |
Ground |
Next Business Day / Next 2 Days / Next 3 Days |
| SOHO Products and Other |
$12.99 |
$54.99/$19.99/$17.99 |
| SMB Products |
$19.99 |
$69.99/$34.99/$29.99 |
Procedures in Brief:
Procedures in Detail
Step 1) Contact us through our Toll-Free Technical Support, for SMB, SMB Accessories and Outdoor: 1-844-2TP-4SMB, and for SOHO and SOHO Accessories: 1-866-225-8139, and a representative will help you via remote troubleshooting. If the product is found to be defective, the representative will provide an RMA number. The following information might be required:
- Model Number
- Serial Number
- Proof of purchase
- Your name, contact number and shipping address for replacement
Step 2) A confirmation email will be sent from TP-Link USA. Customers may request advanced service by email reply.
Step 3) TP-Link USA will send an Advanced Service Authorization Formvia email or fax. The customer may sign and return the Advanced Service Authorization Form to TP-Link USA via email or fax. Upon receiving the authorization and payment, TP-Link USA ships you the replacement unit.
Step 4) Receive your replacement and a free return label from TP-Link USA.
Step 5) Use the free return label to return the defective product, a copy of the proof of purchase, and the RMA number to TP-Link USA Customer Service Center.
Note:
- The warranty period shall not be extended and is to be calculated from the product's original purchasing date.
- The credit card will be charged if the customer fails to return the defective unit within two weeks after receiving the replacement unit. TP-Link USA Customer Service Center will NOT keep or reveal the customer's privacy information. The credit card number will be destroyed confidentially after TP-Link USA receives the defective product.
Close
Please Note:
- TP-Link USA may reject or return products without accessories or an assigned RMA number.
- If proof of purchase can't be provided, the purchase date shall be calculated three months from the product's manufacturing date and the product shall have the same warranty period.
- The three digits that make up the second to fourth digits of the Serial Number (SN) represent the manufacturing date (year and month). For example, a product with SN: 2151XXXXXXXXX, "151" represents the year of 2015 (15) and month of January (1). "15A" represents the year of 2015 (15) and month of October (A). (B) represents the month of November and (C) represents the month of December. The warranty period ends on the last day of the corresponding month.
Note: For products manufactured before 2014, the first three digits of the Serial Number (SN) represent the manufacturing date (year and month), for example SN: 14AXXXXXXXXXX.
- Customers who apply for the Advanced Service will receive a free return label with the replacement to ship the defective product to TP-Link USA Customer Service Center.
Customers who use Common Service are responsible for the one-way shipping fee when sending a defective product or products to TP-Link USA Customer Service Center.
- TP-Link USA is not responsible for any damage occurred during shipping.
- TP-Link USA has no obligation to replace any products that are no longer covered under warranty. If TP-Link USA, in its sole and absolute discretion, chooses to replace your product that is not covered by warranty, TP-Link USA may charge a service fee.
Appendix:
- The limited warranty stated above is only valid for products sold in the Continental U.S. by TP-Link USA or its authorized resellers. Any additional warranty service agreed upon during purchase shall only be effective based on the contract signed by TP-Link USA.
- None of any warranty service made by a distributor is covered by this warranty policy, and TP-Link USA shall not be held liable. In order to receive any benefits from the distributor’s warranty and/or other policies, please keep any documents obtained during the purchase.
- The limited warranty stated above does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by TP-Link USA authorized technicians, and external causes such as, but not limited to, water damage, extreme thermal or environmental conditions. TP-Link USA shall not be responsible to any accusation put forward by a third party.
- No employee or representative of TP-Link USA or its affiliates or any third party is authorized to make any modification, extension, or addition to this warranty policy. If any term of this warranty policy is held to be illegal or unenforceable, the remaining terms of this warranty policy will remain in full force and effect.
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY TP-Link USA PROVIDES FOR THE APPLICABLE TP-Link PRODUCTS, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TP-Link USA EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE APPLICABLE TP-Link PRODUCTS, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD STATED ABOVE.
- YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TP-Link USA AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, " TP-Link PARTIES") SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH ANY TP-Link PRODUCTS OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A TP-Link USA PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TP-Link USA PARTIES' TOTAL LIABILITY IN CONNECTION WITH THE APPLICABLE TP-Link PRODUCTS OR THIS WARRANTY POLICY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT.
Remarks: TP-Link USA reserves all rights including, but not limited to, any interpretation and modification of and to this warranty policy.
