Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP655-Wall
AX3000 Wall Plate WiFi 6 Access Point
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EAP690E HD
AXE11000 四頻 Wi-Fi 6E 10G Port AP
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EAP670
AX5400 吸頂式 WiFi 6 基地台 / 無線AP
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EAP650-Wall
AX3000 Wall Plate WiFi 6 Access Point
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EAP660 HD
AX3600 無線雙頻 Multi-Gigabit 吸頂式基地台
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EAP650
AX3000 吸頂式 Wi-Fi 6 無線AP
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EAP653
AX3000 吸頂式 Wi-Fi 6 無線AP
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EAP620 HD V3.20
AX1800 無線雙頻吸頂式基地台 / 無線AP
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EAP610 V2.20
AX1800 吸頂式 Wi-Fi 6 基地台 / 無線AP
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4.0-F_normal_1593323223226a.png)
EAP265 HD
AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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EAP235-Wall
Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point
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1_normal_1593077382117b.png)
EAP230-Wall
Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point
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EAP783
BE22000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
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EAP215-Bridge KIT
無線橋接 5 GHz 867 Mbps 遠距離 室內/室外 基地台
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
AC1750 無線MU-MIMO Gigabit 吸頂式基地台
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EAP610-Outdoor
AX1800 室內/戶外型 Wi-Fi 6 基地台
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EAP773
BE11000 吸頂式三頻 Wi-Fi 7 無線基地台
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EAP723
BE5000 吸頂式 Wi-Fi 7 無線基地台
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1_normal_1593077392336e.png)
EAP115-Wall
300Mbps 無線 N 嵌牆式基地台
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EAP225-Outdoor
AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
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EAP680
AX6000 Ceiling Mount WiFi 6 Access Point
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EAP211-Bridge KIT
Omada 無線橋接 5 GHz 867 Mbps 室內/室外基地台
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EAP650-Outdoor
AX3000 室內/室外 Wi-Fi 6 AP
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EAP613
AX1800 吸頂式 Wi-Fi 6 AP
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
300Mbps 無線 N 吸頂式基地台
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4.0-F_normal_1593323233431q.png)
EAP110 V4*
300Mbps Wireless N Ceiling Mount Access Point
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EAP772
BE9300 吸頂式三頻 Wi-Fi 7 AP
顯示全部 27 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SX3206HPP
JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
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TL-SG3210XHP-M2
JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ 管理型交換器 備有 8-Port PoE+
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5.20_normal_20231116034841f.png)
SG2428P
Omada 28-Port Gigabit 智慧型交換器 (附24-Port PoE+)
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SL2428P
Omada 24-Port 10/100Mbps + 4-Port Gigabit 智慧型交換器 (含24-Port PoE+)
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SG2218P
Omada 18-Port Gigabit 智慧型交換器(含16-Port PoE+)
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SG2016P
Omada 16-Port Gigabit 智慧型交換器 (附8-Port PoE+)
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SG2210MP
Omada 10-Port Gigabit 智慧型交換器(附8-Port PoE+)
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SG2210P
Omada 10-Port Gigabit 智慧型交換器(附8-Port PoE+)
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SG2008P
Omada 8-Port Gigabit 智慧型交換器(附4-Port PoE+)
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SG2008
Omada 8-Port Gigabit 智慧型交換器
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1_normal_20230821011545t.png)
SG2005P-PD
Omada 5-Port Gigabit 智慧型交換器 (附1-Port PoE++輸入 及 4-Port PoE+輸出)
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1.0_Omada_2.5G_Switch-1000px_normal_20231109030542p.png)
SG2210XMP-M2
Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ 智慧型交換器 (附8-Port PoE+)
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SX3206HPP V1.2
Omada 6-Port 10GE L2+ 管理型交換器 備有4-Port PoE++
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1.20_normal_20231124084347t.png)
SX3016F V1.2
Omada 16-Port 10GE SFP+ L2+ 管理型交換器
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SX3008F V1.20
Omada 8-Port 10GE SFP+ L2+ 管理型交換器
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SG3428XPP-M2 V1.20
Omada 24 埠 2.5GBASE-T 和 4 埠 10GE SFP+ L2+ 管理型交換器 (含 16 埠 PoE+ 和 8 埠 PoE++)
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SG3452XP V2.20
Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ 管理型交換器 備有48-Port PoE+
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SG3210XHP-M2 V3
Omada 8 埠 2.5GBASE-T 和 2 埠 10GE SFP+ L2+ 管理型交換器 (含 8 埠 PoE+)
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SG3210X-M2
Omada 8-Port 2.5G L2+ 管理型交換器
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SG3428XMPP
Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ 管理型交換器 (備有16-Port PoE+ & 8-Port PoE++)
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SG3428XMP
Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ 管理型交換器 (備有24-Port PoE+)
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1_normal_20240416214256n.png)
SG3428X-M2 V1.20
Omada 24-Port 2.5GBASE-T L2+ 管理型交換器 (備有4個10GE SFP+ Slots)
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SG3428X V1.30
Omada 24-Port Gigabit L2+ 管理型交換器 (備有4個10GE SFP+ Slots)
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3.30_normal_20240221111926x.png)
SG3452P V3.30
Omada 52-Port Gigabit L2+ 管理型交換器 (備有48-Port PoE+)
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SG3452 V1.20
Omada 48-Port Gigabit L2+ 管理型交換器 (備有 4個 SFP Slots)
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SG3428MP V6.20
Omada 28-Port Gigabit L2+ 管理型交換器 (具備24-Port PoE+)
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SG3428
Omada 24-Port Gigabit L2+ 管理型交換器 (備有4個 SFP Slots)
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SG3210
Omada 8-Port Gigabit L2+ 交換型管理器 (備有2個 SFP Slots)
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1.20_normal_20231117070354g.png)
SG3428XF
Omada 24-Port SFP L2+ 管理型交換器 (備有4個 10GE SFP+ Slots)
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SG3218XP-M2
Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ 管理型交換器 (備有 8-Port PoE+)
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SG2428LP
Omada 28-Port Gigabit 智慧型交換器 (附16-Port PoE+)
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TL-SX3016F
JetStream 16-埠 10GE SFP+ L2+ 管理型交換器
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1.0_01_normal_1617243824293n.png)
TL-SX3008F
JetStream 8埠 10GE SFP+ L2+ 管理型交換器
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TL-SG3452X
JetStream 48 埠 Gigabit L2+ 管理型交換器(含 4 個 10GE SFP+ 插槽)
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1_normal_1606297572488s.png)
TL-SG3452
JetStream 48 埠 Gigabit L2 管理型交換器(含 4 個 SFP 插槽)
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TL-SG3428XMP
JetStream24埠Gigabit和4埠10GE SFP+ L2+管理型交換器(含24埠PoE+)
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TL-SG3428X
JetStream 24 埠 Gigabit L2+ 管理型交換器(含 4 個 10GE SFP+ 插槽)
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TL-SG3428MP
JetStream 28 埠 Gigabit L2 管理型交換器(含 24 埠 PoE+)
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1.0_normal_1600051886121e.jpg)
TL-SG3428
JetStream 24 埠 Gigabit L2 管理型交換器(含 4 個 SFP 插槽)
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1.0_Gigabit_Switch_normal_1606214714802r.png)
TL-SG2218
JetStream 16-Port Gigabit 智慧型交換器(含 2 個 SFP 插槽)
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1.0_normal_1594869351357s.png)
TL-SG2210MP
JetStream 10 埠 Gigabit 智慧型交換器(含 8 埠 PoE+)
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_1.0-B_normal_20221109064624v.PNG)
TL-SG2016P
JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+
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1.0_normal_20231110073416j.png)
SG6654XHP
Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots
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1.0_Omada_Enterprise_L3_Switch-Front_normal_20231109113449q.png)
SG6654X
Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots
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1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110114352k.png)
SG6428XHP
Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots
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1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110111227a.png)
SG6428X
Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots
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SG2218
Omada 16-Port Gigabit 智慧型交換器 (附2 SFP Slots)
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TL-SG3210 V3
JetStream 8-Port Gigabit L2+ 管理型交換器 備有 2 SFP 插槽
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_1.0-package_normal_20230512065810n.png)
TL-SG3428XPP-M2
JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ 管理型交換器 備有 16-Port PoE+ & 8-Port PoE++
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TL-SG3452XP
JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ 管理型交換器 備有 48-Port PoE+
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_1.0-Package（灰）_normal_20230328102811l.png)
TL-SG3428X-M2
JetStream 24-Port 2.5GBASE-T L2+ 管理型交換器 備有 4 10GE SFP+ Slots
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_1.0（灰）_normal_20221026071719v.png)
TL-SG3428X-UPS
JetStream 24-Port Gigabit L2+ 管理型交換器 備有 4 10GE SFP+ 插槽 及 UPS 電力供應
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TL-SG3428XF
JetStream 24-Port SFP L2+ 管理型交換器 備有 4 10GE SFP+ 插槽
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TL-SG3452P
JetStream 52-Port Gigabit L2+ 管理型交換器 備有 48-Port PoE+
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
JetStream 8埠 千兆 交換器 (4埠 PoE+)
顯示全部 55 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER7212PC
Omada 3合1 智慧網絡中樞控制器
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ER8411
Omada 10G VPN 路由器
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ER605 V2
Omada Gigabit VPN 路由器
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ER7412-M2
Omada Multi-Gigabit VPN 路由器
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ER7406
Omada Gigabit Rackmount/Desktop VPN Gateway
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TL-R605
SafeStream Gigabit 多 WAN VPN 路由器
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1.0-F2-huidu_normal_20230209025313d.png)
ER707-M2
Omada 多千兆位元 VPN 路由器
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ER7206 (EU)
Omada Gigabit VPN 路由器
顯示全部 8 Routers (Compatible in Controller Mode)
Routers (Compatible in Controller and Standalone Modes)
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ER706W-4G
Omada 4G+ Cat6 AX3000 Gigabit VPN 路由器
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1.0_01_normal_20231207030929b.png)
ER706W
Omada AX3000 Gigabit VPN Router
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
