TP-Link Logo

Contact Technical Support

TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.
What do you need help with today?:
*
FeedBack Type:
*
Problem Category:
*
Product Category:
not clear? *
Model Number:
Serial Number:
Product Category:
*
Problem Category:
*
Firmware Version:
Date of Purchase:
*
Purchase Source:
*
Operating System:
Internet Service Provider(ISP):
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:
*
Subject:
*
Detailed Description of the Problem:
*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.
File selected
The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:
*
Your Location:
* If your location is not listed, please select "Other Region"
Your Email Address:
*
Confirm Your Email Address:
*
I have read and agree to the Privacy Policy *
TP-Link Canada Inc.
SMB Product Support
Global Technical Support:
1-844-287-4762

(For after-sales service, please have the product model number ready prior to contacting us)

Service Time:
Mon-Fri 6:00 to 18:00 PST
Technical Support E-mail:
support.smb@tp-link.com (business products only)
Local No.:
1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Sales & Marketing
Sales E-mail:
sales.ca@tp-link.com
Marketing e-mail:
marketing.ca@tp-link.com
PR contact e-mail:
communications.ca@tp-link.com
Info
Info E-mail:
info.ca@tp-link.com
Address:
88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5

For Business Product, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches, indoor and outdoor wireless business solutions, please choose Hotline Support or Email Support.

Select your product type

Don't know the product type?
Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.
Phone Number:
*
Email:
Availability During Office Hours
(next working day):
09:00-17:00
09:00-10:0010:00-11:0011:00-12:0012:00-13:0013:00-14:0014:00-15:0015:00-16:0016:00-17:00
*
Subject:
*
Detailed Description of the Problem:
*
I have read and agree to the Privacy Policy *

From United States?

Get products, events and services for your region.