Archer T600U Plus V1 User Guide

Appendix: Troubleshooting

T1.What should I do if the adapter is not detected?

•Make sure the adapter is securely connected to the computer.

•Make sure you meet the minimum system requirements for the adapter and that the latest Windows and system updates are installed on your computer.

•Make sure you use the latest driver for your specific adapter. The latest drivers can be found at the product’s Support page at https://www.tp-link.com/download-center.

•Try a different USB port on the computer.

•Try restarting the computer or try using the adapter on a different computer.

T2.How to check if I have installed the driver for my adapter successfully or not?

1.On your computer, please right click Computer icon and go to Manage;

2.Open the Device Manager and go to Network adapters, and then find the corresponding TP-Link adapter, right click it and then go to Properties;

3.If you can see “This device is working properly.” in the red box, you have already installed the driver successfully.

T3.What should I do if can’t connect to the Wi-Fi after installing the driver?

•Refer to T2 to check if you have installed the driver for your adapter successfully .

•Make sure the adapter is securely connected to the computer.

•Disable the antivirus software and firewall, then try again.

•Try a different USB port on the computer.

•Restart your computer and try again.

•Re-install the driver and try again.

T4.How to find the hardware version of the adapter?

•The hardware version is printed on the product label on the package or the adapter. There is a character string “Ver:X.Y” (for example, Ver:2.0) in the Serial Number field, and the number X is the hardware version of the adapter.

•Visit http://www.tp-link.com/faq-46.html and follow the second method to find the hardware version of the adapter.

For more detailed instructions:

•Can’t find the hardware version of the adapter: https://www.tp-link.com/faq-46.html

•Can’t find or join the wireless networks: https://www.tp-link.com/faq-2253.html

•Can’t install the driver: https://www.tp-link.com/faq-2252.html