TP-Link Search

  •  
  •  
  •  
  •  
Support
  1. All Support
  2. Download Center
  3. Support Videos
  4. FAQs
  5. TP-Link Community
  6. Contact Technical Support
 Where to Buy
  1. Online Stores
  2. Distribution Partners
  3. Retailers
  4. Reseller Partners
  5. Solution Partners
 United States / English
TP-Link, Reliably Smart
Search
  • Networking Click to open the navigation bar
    • WiFi 7
    • Meet WiFi 6E
    • OneMesh
    • AI-Driven Mesh
    • VPN

    Mesh WiFi

    Wi-Fi for the whole home

    • Deco Whole Home WiFi
    • Deco Systems

    Routers

    Create a fast and reliable Wi-Fi

    • WiFi Routers
    • WiFi 7 Routers
    • WiFi 6 Routers
    • VPN Routers
    • Gaming Routers

    Network Expansion

    Easy ways to expand and enhance your network

    • Range Extenders
    • Powerline
    • Access Points

    Festa

    The Networking Solution Built for Small Businesses and Prosumers

    • What is Festa?
    • WiFi
    • Switches
    • Gateways
    • All Products

    Accessories

    Everything else you need for a connected lifestyle

    • USB Hubs
    • USB Converters
    • Charging
    • Bluetooth Receivers

    Home Office Networking

    The easy-to-use solution for Home Office networking

    • Unmanaged Switches
    • Easy Smart Switches

    Adapters

    Equip your devices for a faster Wi-Fi

    • PCIe Adapters
    • USB Adapters
  • Smart Home Click to open the navigation bar
    •   Kasa Smart
    • Tapo Smart
    • Best Solar-Powered Security Cameras 2024
    • Apple HomeKit

    Smart Cameras

    Keeping an eye on what matters

    Smart Plugs

    Smarten up your home devices

    Smart Switches

    More than just on and off

    Smart Lighting

    Light for every occasion

    Smart Robot Vacuums

    Everyday cleaning made easy

    • Robot Vacuums
    • Robot Vacuum Accessories

    Smart Sensors

    Worry-free home automation

    Smart Hub

    Seamlessly connect everything

    New Release

  • Business Click to open the navigation bar
    •   Business
    • Partner Program
    • Solutions
    • Case studies
    • Get Demo

    Omada

    The cloud networking solutions for small and medium business

    • What is Omada?
    • WiFi
    • Switches
    • Routers
    • Controllers
    • Accessories
    • All Products

    Omada Pro

    The intelligent cloud solution for enterprise networking

    • What is Omada Pro?
    • WiFi
    • Switches
    • Routers
    • Controllers
    • All Products

    Festa

    The Networking Solution Built for Small Businesses and Prosumers

    • What is Festa?
    • WiFi
    • Switches
    • Gateways
    • All Products

    VIGI

    The smart surveillance solution for small and medium business

    • What is VIGI?
    • Cameras
    • Video Recorders
    • Software Service
    • All Products

    Unmanaged Switches

    Plug and play for instant connection without management

    • PoE Switches
    • All Unmanaged Switches

    More Products

    Explore more products you need

    • Easy Smart Switches
    • Accessories
    • Pharos Wireless Bridges
  • Service Providers Click to open the navigation bar
    •   TP-Link Aginet Unified Cloud (TAUC)
    • Optical Network

    Whole-Home Mesh

    A seamless, intelligent and easy-to-configure mesh network

    XGS-PON/GPON

    The leading technology for delivering gigabit Internet services

  • Community Click to open the navigation bar

    For Home

    For Smart Home

    For Business

    Brand Ambassador

TP-Link, Reliably Smart
Search Menu

  • Networking

    Back

    • Mesh WiFi

      • Deco Whole Home WiFi

      • Deco Systems

    • Routers

      • Recommended Routers

      • WiFi Routers

      • WiFi 7 Routers

      • WiFi 6 Routers

      • VPN Routers

      • Gaming Routers

    • Network Expansion

      • Range Extenders

      • Powerline

      • Access Points

    • Festa

      • What is Festa?

      • WiFi

      • Switches

      • Gateways

      • All Products

    • Accessories

      • USB Hubs

      • USB Converters

      • Charging

      • Bluetooth Receivers

    • Home Office Networking

      • Unmanaged Switches

      • Easy Smart Switches

    • Adapters

      • PCIe Adapters

      • USB Adapters

    • WiFi 7

    • Meet WiFi 6E

    • OneMesh

    • AI-Driven Mesh

    • VPN

  • Smart Home

    Back

    • Smart Cameras

    • Smart Plugs

    • Smart Switches

    • Smart Lighting

    • Smart Robot Vacuums

      • Robot Vacuums

      • Robot Vacuum Accessories

    • Smart Sensors

    • Smart Hub

    • New Release
    •  

      Kasa Smart

    • Tapo Smart

    • Best Solar-Powered Security Cameras 2024

    • Apple HomeKit

  • Business

    Back

    • Omada

      • What is Omada?

      • WiFi

      • Switches

      • Routers

      • Controllers

      • Accessories

      • All Products

    • Omada Pro

      • What is Omada Pro?

      • WiFi

      • Switches

      • Routers

      • Controllers

      • All Products

    • Festa

      • What is Festa?

      • WiFi

      • Switches

      • Gateways

      • All Products

    • VIGI

      • What is VIGI?

      • Cameras

      • Video Recorders

      • Software Service

      • All Products

    • Unmanaged Switches

      • PoE Switches

      • All Unmanaged Switches

    • More Products

      • Easy Smart Switches

      • Accessories

      • Pharos Wireless Bridges
    •  

      Business

    • Partner Program

    • Solutions

    • Case studies

    • Get Demo

  • Service Providers

    Back

    • Whole-Home Mesh

    • XGS-PON/GPON
    •  

      TP-Link Aginet Unified Cloud (TAUC)

    • Optical Network

  • Support

    Back

    • All Support

    • Download Center

    • Support Videos

    • FAQs

    • TP-Link Community

    • Contact Technical Support

    • Replacement & Warranty

    • TP-Link Emulators

    • Compatibility List

    • GPL Code Center

  • Where to Buy

    Back

    • Online Stores

    • Distribution Partners

    • Retailers

    • Reseller Partners

    • Solution Partners

  • Community

    Back

    • For Home

    • For Smart Home

    • For Business

    • Brand Ambassador
    • kasa
    • tapo
    • omada
    • VIGI

FAQs

You can find the answer by using category or searching.

How to find the hardware version on a TP-Link device

  • Select a Product  

    Top FAQs  
    Networking
    • Mesh WiFi
      • Deco Systems
    • Routers
      • WiFi Routers
    • Network Expansion
      • Range Extenders
      • Powerline
      • Access Points
    • Accessories
      • USB Hubs
      • USB Converters
      • Charging
      • Bluetooth Receivers
    • Adapters
      • PCIe Adapters
      • USB Adapters
    Smart Home
    • Smart Cameras
    • Smart Plugs
    • Smart Switches
    • Smart Lighting
    • Smart Robot Vacuums
      • Robot Vacuums
      • Robot Vacuum Accessories
    • Smart Sensors
    • Smart Hub
    • New Release
    Business

  • Select a Category  

    • Select a Sub-category  

      • FAQs  

        • Guide for our products
          1. [73]How do I change the administrative username or password of TP-Link device?
          2. [315]How to find the hardware and firmware version of my TP-Link device
          3. [406]Most frequently asked questions about TP-Link powerline devices
          4. [428]Why cannot I access the Internet after successfully connected to the TP-Link router’s wireless network(Windows OS)?
          5. [429]Why cannot I connect to the secured wireless network of the router?
          6. [430]Why cannot I access the Internet after successfully connected to the TP-Link router's wireless network(MAC OS)?
          7. [477]ADSL Modem Router All-in-one Troubleshooting Guide
          8. [690]What are the most frequent asked questions about the TP-Link devices' speed?
          9. [722]Troubleshooting: Unstable wireless connection on TP-Link router
          10. [831]Why can't I log in to the web management utility of the TP-Link device?
          11. [865]Frequently asked questions of EAP Series Access Points
          12. [1384]How to configure the TP-Link wireless router as Access Point
          13. [1611]How to customize wireless settings on tpPLC Utility (new logo)
          14. [2169]How do I install TP-Link Archer router to work with a Cable Modem ?
          15. [2714]What Does Running Out of IPv4 Mean? What Is IPv6?
          Most visited
          1. [46]How to find the hardware version on a TP-Link device
          2. [87]How do I log into the web-based Utility (Management Page) of TP-Link wireless router?
          3. [2394]Why Do I Fail to Access tplinkwifi.net?
          4. [78]How do I configure the basic wireless settings for my TP-Link 11N Wireless Router?
          5. [426]What can I do if I forget the login password of TP-Link Wireless Router?
          6. [2392]How to find your TP-Link Router’s IP address
          7. [497]How to reset TP-Link router to factory defaults
          8. [399]What if I forget my wireless password of TP-Link Wi-Fi router?
          9. [73]How do I change the administrative username or password of TP-Link device?
          10. [2053]How to find the model number of your TP-Link device
        Cannot find what you need? Try Contact technical support

        Subscribe>TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

        Be The First To Get Exclusive Deals & News

        Consumer Networking and Smart Home

        Service Providers Products (Aginet)

        Business Networking and Surveillance (Omada and VIGI)

        By completing this form you confirm that you understand and agree to our Privacy Policy.

        reCaptcha not verified

        Let's Connect

        • www.facebook.com
        • Instagram
        • www.youtube.com
        • www.linkedin.com
        • twitter.com
        About
        • About Us
        • Corporate Information
        • Contact Us
        • Careers at TP-Link
        • Privacy Policy
        • Do Not Sell My Info
        • Accessibility
        Press
        • News
        • Blog
        • Security Advisory
        • Awards
        Partners
        • Partner Program
        • Partner Deal Registration
        • MAP Policy
        Learning Center
        • Technology Trends
        • Training & Certification
        Promotions
        • tp-link
        • kasa
        • tapo
        • omada

        ©2024 TP-Link Systems Inc. and its affiliated companies. All rights reserved.

        TP-Link, Tapo, Kasa, Omada, VIGI, Aginet, HomeShield, and Tapo Care branded products are products of TP-Link Systems Inc. or its affiliates.
        Note: Some services and materials may require you to accept additional terms and conditions before access or use.
        References to "TP-Link" may include TP-Link Systems Inc., its subsidiaries, or business units within the TP-Link corporate structure, as applicable.
        The materials provided, including but not limited to press releases, presentations, blog posts, and webcasts, are current as of the date of publication and may be superseded by subsequent updates.

        United States / English

        We have updated our Policies. Read Privacy Policy and Terms of Use here.
        This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .

        We have updated our Policies. Read Privacy Policy and Terms of Use here.
        This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .

        Basic Cookies

        These cookies are necessary for the website to function and cannot be deactivated in your systems.

        TP-Link

        accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType

        Livechat

        __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID

        Youtube

        id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ

        Analysis and Marketing Cookies

        Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.

        The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.

        Google Analytics & Google Tag Manager

        _gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>

        Google Ads & DoubleClick

        test_cookie, _gcl_au

        Meta Pixel

        _fbp

        Crazy Egg

        cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs

        Hotjar

        OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_<hotjar-id>, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_<hotjar-id>, _hjIncludedInSessionSample_<hotjar-id>

        Linkedin

        lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or