Download for Tapo C500 V1

Please choose hardware version:

>How to find the hardware version on a TP-Link device

IMPORTANT: Model and hardware version availability varies by region. Please refer to your TP-Link regional website to determine product availability.
Vx.0=Vx.6/Vx.8 (eg:V1.0=V1.6/V1.8)
Vx.x0=Vx.x6/Vx.x8 (eg:V1.20=V1.26/V1.28)
Vx.30=Vx.32 (eg:V3.30=V3.32)

Manual

Outdoor Pan/Tilt Security WiFi Camera
Tapo C500

Setup Video

FAQs

How secure are Tapo devices? 12-20-2024534
General Questions about Tapo Cameras 09-04-20241499895
How to find the hardware and firmware version of my TP-Link device 12-19-2024715751
How to get the log of Tapo app 12-04-20242766
How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app? 09-27-2024293687
What can I do if the Tapo app is not working properly (smart plug, smart camera, smart bulb)? 09-20-202447704
What are the automation and shortcut features of my Tapo device (smart bulb, smart plug, smart camera)? 09-04-202414780
How to Check and Improve the Network Connection & Stability of Tapo & Kasa Smart Devices in the Tapo App 09-04-2024147537
Tapo and Kasa Devices Unable to be Controlled in the App 08-26-202471051
How to Create Automations or Shortcuts for a Tapo Device 09-14-2023110133
How to view a Tapo camera on PC/NAS/NVR through the RTSP/ONVIF Protocol 08-16-20242585409
What Should I Do If the Email Link has Expired After I Register a Cloud Account or Reset My Password? 08-16-202415472
What Type of MicroSD Card Does Tapo/Kasa Camera Support? 08-13-2024970561
How to use the Pan & Tilt function of the Tapo / Kasa cameras on the Tapo App 07-23-202488849
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app 07-19-2024180327
How to unbind cloud account with devices in mobile App 07-01-2024138696
What can I do if I forget my password of the cloud account (Tapo smart plug, smart camera, smart bulb) 07-01-202471510
How to view the invoice for my Tapo Care subscription? 05-11-202324150
How to Enable Precise Location in the Tapo App 05-28-202416089
What should I do if I don’t receive the email when I register cloud account or reset my password？ 05-23-2024459737
How to Integrate Tapo / Kasa Devices with Samsung SmartThings 05-20-2024494236
How to Enable Patrol Mode on Tapo Cameras 05-13-202420251
How to Improve the Motion Tracking Function of my Camera 05-07-202410159
How Can I Subscribe to a Tapo Care Plan? 04-30-2024231906
Tapo or Kasa Devices Showing Offline After Changing or Resetting the Router 04-23-202431704
What Should I do if My Tapo Camera’s Image is Discolored? 04-23-202437809
Why can't I view the live stream of the Tapo camera continuously? 04-23-2024282960
How to set detection zone for your Tapo Camera 04-23-202423176
How to Download Videos from Tapo Devices 03-29-2024148143
What Should I do if I am Unable to View My Tapo or Kasa Camera? 03-29-2024229282
How to use the Alexa Announcement feature of the Tapo Camera and Doorbell 03-25-202431254
How to position my TP-Link camera for optimal performance 03-20-202423752
What should I do if the SD card cannot be formatted/recognized? 03-01-2024444245
How to use the Detection Features on Tapo & Kasa Cameras 02-29-2024312571
How to Use Siri to Control Your Tapo or Kasa Smart Devices 02-27-2024406846
How to Reduce False-Positive Motion Detection Events Caused by Rain, Snow, Insects, etc. 02-16-2024116737
How to Share Your Tapo Smart Devices (Smart Plugs, Cameras, and Lights) with Family 02-02-2024740242
How can I conduct 3DS Authentication when Subscribing to Tapo Care 12-01-202318292
What Is the Subscription Pricing of the Tapo Care Plan? 01-19-2024426942
How to upgrade or downgrade my Tapo Care subscription 01-19-202449366
How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app 09-22-202352493
How to Find the IP Address of my Tapo or Kasa Camera 12-08-2023246936
How to Use the Room Feature in the Tapo App 09-14-202311885
What should I do if the video image is upside down on my Tapo or Kasa camera 10-13-2023197808
How to configure the Alarm feature for the Tapo Cameras on the Tapo app 09-22-202370889
How to Add a Group to Your Tapo Devices 09-14-202320174
How to use the Privacy Mode of my Tapo&Kasa cameras 09-13-2023116948
How to create or change the camera account on the Tapo app 09-13-2023162861
How to update the firmware of the Tapo&Kasa devices on the Tapo App 09-13-2023169189
How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app 09-13-2023120060
Where can I find detection recordings of Tapo&Kasa cameras on the Tapo app? 09-13-202382469

Firmware Release Note

Refer the FAQ to update firmware.

Tapo C500(US)_V1_1.3.1 Build 240820

Published Date: 2024-10-15

Modifications and Bug Fixes:
1. Added support for WPA3.
2. Added support for selecting the detection events for which you want to receive push notifications in Notifications Activity Type.
3. Optimized the cloud recordings performance.
4. Optimized the audio quality.
5. Optimized the image performance.
6. Optimized the SD card playback function.
7. Optimized the Motion Detection feature to reduce false alarms caused by rain and snow.
8. Optimized the Motion Tracking function.
9. Enhanced device stability.
10. Fixed some minor bugs.

Tapo C500(US)_V1_1.1.4 Build 240506

Published Date: 2024-06-04

Modifications and Bug Fixes:
1. Added support to fix a static IP address for the camera under Advanced Settings > Network Settings.
2. Added support for UPnP function.
3. Improved cloud recording performance.
4. Improved the live streaming performance.
5. Improved time synchronization accuracy.
6. Enhanced device stability.
7. Fixed the issue that the camera may fail to recognize the SD card after a reboot in some cases.
8. Fixed a timestamp anomaly in RTSP streaming.
9. Fixed some minor bugs.

Tapo C500(US)_V1_1.1.3 Build 231213

Published Date: 2024-01-11

Modifications and Bug Fixes:
1. Improved device performance.
2. Optimized performance of motion detection and person detection.
3. Optimized motion tracking performance.
4. Fixed some minor bugs.

Tapo C500(US)_V1_1.1.2 Build 231107

Published Date: 2023-11-21

Modifications and Bug Fixes:
1. Enhanced stability and performance.
2. Enhanced local communication security.
3. Improved time synchronization accuracy.
4. Fixed the problem of missing cloud videos in some cases.
5. Fixed some minor bugs.

Tapo C500(US)_V1_1.1.1 Build 230908

Published Date: 2023-10-12

Modifications and Bug Fixes:
1. Added support for downloading records from the SD card to the mobile phone.
2. Added support for Alexa voice announcement when motion is detected.
3. Enhanced device security.
4. Optimized performance and stability.
5. Fixed some minor bugs.

Tapo C500(US)_V1_1.0.6 Build 230609

Published Date: 2023-08-03

Modifications and Bug Fixes:
1. Add support for Patrol Mode.
2. Add support for any quadrilateral area configuration under Activity Zones.
3. Optimize the Playback function.
4. Fix some minor bugs.

Tapo C500(US)_V1_1.0.1 Build 221125

Published Date: 2023-01-31

First firmware released.

Apps

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