GE Link Smart Bulb

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Updated 07-07-2017 05:54:37 AM FAQ view icon41161
This Article Applies to: 

How to add a GE Link Smart Bulb to the Deco network?

  • Plug in the bulb and power on.
  • Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Lights -> GE Link Smart LED Light Bulb (GE) -> NEW DEVICE.
  • Tap NEXT, the app will say Searching…
  • Turn the bulb off once and then on.
  • The light bulb will flash slowly as it is connecting.
  • When the flashing stops, the bulb should be discovered. If not, tap SCAN AGAIN, while searching, turn off and then turn on the bulb.
  • When the bulb is discovered, tap NEXT and choose a location for the bulb. Then tap DONE, and the bulb will list on the app.

 

How to reset a GE Link Smart Bulb?

  • Plug in the bulb and power on. (It’s recommended to plug the bulb where you can turn it on/off via a wall switch.)
  • Turn off the bulb at 3 seconds and on at 3 second intervals (3 seconds off + 3 seconds on = 1 on-off cycle).
  • Repeat the on-off cycle (approximately 5 times) until the bulb flashes once.
  • As soon as the bulb dims and then goes back to full brightness, it has been reset.

Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.

 

Troubleshooting

Fail to add the bulb / the bulb is offline/unreachable

  • Make sure the bulb is already factory reset before you add.
  • Make sure the bulb has power supply.
  • Move the bulb closer to the Deco unit.
  • Unplug and re-plug the bulb, then try again.
  • Avoid physical obstructions and radio interference in the surrounding area.
  • Reset the bulb and re-add it to the Deco network.

If the problem persists, please contact our technical support team.

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